business logo of Tennis Express

Tennis ExpressReviews 642

3.1
How would you rate Tennis Express?
grey star
grey star
grey star
grey star
grey star

Tennis Express Reviews Summary

Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.

service
36
value
30
shipping
34
returns
17
Georgia
1 review
0 helpful votes
Follow Brenda S.
Unfollow Brenda S.
Send Message
Share Review
Report Review

Shoes damaged
December 18, 2017

I received my shoes 3 days after they were confirmed for delivery. UPS left them at my neighbors door, and that house is vacant. I finally received them, and 1 shoe was damaged. The insert on the left shoe is folded under by the toes. They were sent back today for an exchange.

Date of experience: December 18, 2017
Florida
3 reviews
0 helpful votes
Follow S M.
Unfollow S M.
Send Message
Share Review
Report Review

Home page said free shipping and returns orders over $25... turns out they did not mean free returns also. Had to return $59+ shoes that didnt fit right (too narrow) and was told that the small print indicated free returns on orders over $69+. Disappointed. I returned the shoes anyway, they didnt fit right.

Date of experience: December 17, 2017
Lebanon
1 review
0 helpful votes
Follow Fadi S.
Unfollow Fadi S.
Send Message
Share Review
Report Review

In one word professional
December 18, 2017

The website is easy and simple to choose to select and to pay in addition to the continuous traceability until and after the delivery of the goods.

Date of experience: December 17, 2017
New York
1 review
0 helpful votes
Follow Carol F.
Unfollow Carol F.
Send Message
Share Review
Report Review

Great Company
December 18, 2017

Have shopped with TE for many years and have always had great experiences. Terrific variety of equipment and apparel. For this last order I purchased a tennis racquet for my husband and a six racquet tennis bag. He loves both. Website is easy to navigate and TE sends great promos via email all the time. Will continue to shop with TE going forward.

Date of experience: December 17, 2017
Florida
1 review
0 helpful votes
Follow Fred W.
Unfollow Fred W.
Send Message
Share Review
Report Review

Forst time and all Good
December 18, 2017

First time with tennis Express. Good experience, smooth process and delivered timely. I recommend Tennis Express

Date of experience: December 16, 2017
New Jersey
1 review
0 helpful votes
Follow Jon R.
Unfollow Jon R.
Send Message
Share Review
Report Review

I always recommend tennis express. They have great prices and selection. Great customer service and fast shipping.

Date of experience: December 16, 2017
Texas
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Send Message
Share Review
Report Review

Right item, wrong size
December 16, 2017

I ordered Nike shorts in Medium but when I pick them up and brought them home they were XL instead, which meant a trip back to the store...

Date of experience: December 15, 2017
Hawaii
1 review
0 helpful votes
Follow Gerald L.
Unfollow Gerald L.
Send Message
Share Review
Report Review

TE site was easy to navigate. Ordering was easy and efficient. Just wish there was more variety of mechandise.

Date of experience: December 14, 2017
New York
1 review
0 helpful votes
Follow Anastassiya A.
Unfollow Anastassiya A.
Send Message
Share Review
Report Review

Awesome
December 15, 2017

Great quality of clothes, size and color as expected, came in time, very happy with my purchase!

Date of experience: December 14, 2017
Illinois
1 review
0 helpful votes
Follow Hallie H.
Unfollow Hallie H.
Send Message
Share Review
Report Review

One of the item was not included but I wasnt refunded, please see in the order and refund to PayPal.

Date of experience: December 14, 2017
Illinois
1 review
0 helpful votes
Follow Flavia L.
Unfollow Flavia L.
Send Message
Share Review
Report Review

Good selection of Tennis outfit, specially dresses and snickers. The socks I have ordered didnt last too long, after two matches I had to replace them, I was disappointed,

Date of experience: December 14, 2017
Illinois
1 review
0 helpful votes
Follow Jacob K.
Unfollow Jacob K.
Send Message
Share Review
Report Review

Tennis
December 14, 2017

I love tennis express but when your order something it would be awesome if there was like something with it like a pen or a keychain and something small like that.

Date of experience: December 13, 2017
Washington
1 review
0 helpful votes
Follow Kathy s.
Unfollow Kathy s.
Send Message
Share Review
Report Review

Good products and service
December 14, 2017

I wish you'd include a return label - would save the customer the hassle. Otherwise, I think your site and service is excellent.

Date of experience: December 13, 2017
California
1 review
0 helpful votes
Follow Jen W.
Unfollow Jen W.
Send Message
Share Review
Report Review

Good sale prices! Extremely competitive with other online merchants. Whether a racquet or an accessory tennis express comes through.

Date of experience: December 12, 2017
Texas
2 reviews
0 helpful votes
Follow Reggie R.
Unfollow Reggie R.
Send Message
Share Review
Report Review

Excellent
December 13, 2017

I love it just too far for a store pick up where I live. Next time I'll have it delivered. Will buy again in a New York minute.

Date of experience: December 12, 2017
Illinois
1 review
0 helpful votes
Follow Kristen B.
Unfollow Kristen B.
Send Message
Share Review
Report Review

Love that customer service called me to verify I had placed an order and now emailing that I received the order
Shirts I ordered are great quality and received in a timely manner

Date of experience: December 12, 2017
Florida
2 reviews
1 helpful vote
Follow Paul R.
Unfollow Paul R.
Send Message
Share Review
Report Review

I ordered 2 tennis racquets and filled out the proper form (stringing, grip size etc). I received an email saying that stringing instructions were not clear and to contact customer service. After 3 hours I finally reached a human. He was abrupt to the point of being rude. When I was finished repeating the instructions, the agent just hung up. No thank you or goodbye. The next day I again received the same email asking me to call customer service. This time I left my contact information. I received no return call. I finally used their live chat. It produced no reply. As this was a Christmas present, I became concerned and was ready to cancel my order and purchase elsewhere when I got an order shipped email. In the future, if I have to interact with customer service, I might seek another vendor.

Date of experience: December 12, 2017
Virginia
1 review
0 helpful votes
Follow Kannan S.
Unfollow Kannan S.
Send Message
Share Review
Report Review

Very pleased with the way the order was handled and delivered. I would recommend Tennis Express to others as well

Date of experience: December 11, 2017
Louisiana
1 review
0 helpful votes
Follow Tinarivo R.
Unfollow Tinarivo R.
Send Message
Share Review
Report Review

Shoe shopping
December 12, 2017

Item available and shipped fast. I would go back again. Wonderful experience. There is plenty for everyone to choose from.

Date of experience: December 11, 2017
Canada
1 review
0 helpful votes
Follow Sylvie Q.
Unfollow Sylvie Q.
Send Message
Share Review
Report Review

Delivery tennis dresses
December 12, 2017

Quality excellent delivered on time, will be ordering again from tennis express
****************************************************************

Date of experience: December 11, 2017

About the business

Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...


tennisexpress.com
Houston, TX, United States