Tennis Express has a rating of 3.1 stars from 642 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. Tennis Express ranks 2nd among Tennis sites.
I received my shoes 3 days after they were confirmed for delivery. UPS left them at my neighbors door, and that house is vacant. I finally received them, and 1 shoe was damaged. The insert on the left shoe is folded under by the toes. They were sent back today for an exchange.
Home page said free shipping and returns orders over $25... turns out they did not mean free returns also. Had to return $59+ shoes that didnt fit right (too narrow) and was told that the small print indicated free returns on orders over $69+. Disappointed. I returned the shoes anyway, they didnt fit right.
The website is easy and simple to choose to select and to pay in addition to the continuous traceability until and after the delivery of the goods.
Have shopped with TE for many years and have always had great experiences. Terrific variety of equipment and apparel. For this last order I purchased a tennis racquet for my husband and a six racquet tennis bag. He loves both. Website is easy to navigate and TE sends great promos via email all the time. Will continue to shop with TE going forward.
First time with tennis Express. Good experience, smooth process and delivered timely. I recommend Tennis Express
I always recommend tennis express. They have great prices and selection. Great customer service and fast shipping.
I ordered Nike shorts in Medium but when I pick them up and brought them home they were XL instead, which meant a trip back to the store...
TE site was easy to navigate. Ordering was easy and efficient. Just wish there was more variety of mechandise.
Great quality of clothes, size and color as expected, came in time, very happy with my purchase!
One of the item was not included but I wasnt refunded, please see in the order and refund to PayPal.
Good selection of Tennis outfit, specially dresses and snickers. The socks I have ordered didnt last too long, after two matches I had to replace them, I was disappointed,
I love tennis express but when your order something it would be awesome if there was like something with it like a pen or a keychain and something small like that.
I wish you'd include a return label - would save the customer the hassle. Otherwise, I think your site and service is excellent.
Good sale prices! Extremely competitive with other online merchants. Whether a racquet or an accessory tennis express comes through.
I love it just too far for a store pick up where I live. Next time I'll have it delivered. Will buy again in a New York minute.
Love that customer service called me to verify I had placed an order and now emailing that I received the order
Shirts I ordered are great quality and received in a timely manner
I ordered 2 tennis racquets and filled out the proper form (stringing, grip size etc). I received an email saying that stringing instructions were not clear and to contact customer service. After 3 hours I finally reached a human. He was abrupt to the point of being rude. When I was finished repeating the instructions, the agent just hung up. No thank you or goodbye. The next day I again received the same email asking me to call customer service. This time I left my contact information. I received no return call. I finally used their live chat. It produced no reply. As this was a Christmas present, I became concerned and was ready to cancel my order and purchase elsewhere when I got an order shipped email. In the future, if I have to interact with customer service, I might seek another vendor.
Very pleased with the way the order was handled and delivered. I would recommend Tennis Express to others as well
Item available and shipped fast. I would go back again. Wonderful experience. There is plenty for everyone to choose from.
Quality excellent delivered on time, will be ordering again from tennis express
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Answer: Tennis Warehouse is a much better company. More reliable and much better customer service
Answer: Not easy on website - ended in some kind of loop without reaching
Welcome to Tennis Express! Our team of specialists is here to help you get the most out of your game. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. For over a decade, we've welcomed customers from all over the w...