TeeFuryReviews 3,539

I placed an order early June, and contacted them at the end of July for an update as my order had not shipped yet. I got an automated message saying it would take 2 weeks for a response. I waited 3 weeks and still no response, emailed again, this time requesting a full refund, and got another message saying it would now be 4 weeks for a response. That length of time to wait for a reply is ridiculous! I made a complaint to the Better Business Bureau, and TeeFury responded the next day saying they will issue a full refund. So if you are still waiting for a refund submit a complaint to the BBB.

I ordered a shirt June 2nd. I requested a status update Jul 23 and was met with a "2 week delay" on customer service response. 16 days later I resent my request and received a "4 week delay" on responses. Now I'm waiting for September for a response to an order that should have been fulfilled over 2 months ago.

The shirt in question was supposed to part of a wedding anniversary gift for my wife. I ordered it over a month in advance to ensure I'd have it and here we are.

My wife ordered a shirt from Red Bubble and got her order in less than a week. (We like buying each other silly shirts as gifts)

I've used and supported TeeFury for YEARS (feels like over a decade) but this last order was unacceptable. 5 shirts and 2 hoodies so this wasn't a single shirt of the day order so I gave them extra time on everything. More than stated time before I contacted them to check on status. Then I gave extra time for replies that never came. Finally had to open a PayPal dispute.
So much time wasted picking out shirts. I was really excited for some of the designs also.
Add that I'm friends with many artists and it really bothers me knowing the artists that drive the business model aren't making money.

Get your act together TeeFury or just shut it all down please.

DO NOT purchase from Teefury. I probably own over 200 of their shirts and had not bought any more for over a year. Because, well I own over 200 of their shirts... I purchased a shirt back on 7/31/18 and never received it or a tracking number. Submitted a complaint, got a ticket number, and no response other than this will take at least 4 weeks to read my complaint. I called my bank and asked them to reverse the charge. This company has gone downhill so bad all they are doing is STEALING the shirt off your back and taking your money too. Maybe someone should make an "I bought a t-shirt from Teefury and all I got was ripped off" t-shirt!

I've been ordering from Teefury since 2012. In the earlier days before they got too big for their britches, the customer service was top notch and delivery time was reasonable. I have had a few hiccups over the years (holidays, printing, etc.). But not as bad as it is now. They don't respond to email and have a 2 week window for when they will respond (I have yet to receive one but I assure you if I did this at my job I'd be fired). They throw out empty apology social media posts. They have had an issue with fulfillment since May. They still continue to take peoples money with wait times as long as 3-4 months. I am a patient person but this is ridiculous. I finally had to file a dispute with my bank. Whoever is CEO of this company should be fired and they need a complete business overhaul. We should start a class action lawsuit for theft.

Wish I could give them zero stars. Ordered shirt and they took my money right away but I never received it. Finally got a response from customer service but it was just to say they are switching systems or something like that and that orders would start being fulfilled, but still nothing. I'm not the only one that has had this experience either. And they still have the audacity to continue advertising shirt designs even though they are "backed up with orders." Shut this place down. They have a mile long list unhappy customers who have been waiting months for the shirt they ordered.