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The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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I found an Iphone 6 case for the best price around and it arrived within a few days of ordering. I will definitely use this company more often!
I've been purchasing items from Tanga for the past year. I've been pleased with everything I've purchased. Good quality, whether it's jewelry, electronics or pet products. Matches the description and photos and always accurate.
They have great items for great prices. Shipping can sometimes be slow, but they explain that on the website. My last order arrived in like 3 days, so it just depends.
I did have one order where I was sent the wrong item. I contacted them and they responded with an apology and sent out the correct item. I've never had an unsatisfactory experience with Tanga.
I Had no problem finding what I wanted and completing the order. I received my merchandise quickly and it was exactly as pictured.
Just recently started ordering from Tanga, service is reliable, products are good and deals are great. Just remember to read product description details.
Great deals at this site... one of my main sources for all types of great items from jewelry to electronics... everyday something new at a super low price.
Every time I have bought from them, I have never been disappointed or had any bad experience with them
Pictures do exaggerate but i still like the products i've purchased (very inexpensive jewelery)
I enjoy some of the items provide free shipping
Its a fun shopping site!
Ordered a case for my Nokia 521. Description stated it was for both the 520 and 521. Nope. Case arrived quickly, is beautiful -- holds a few cards and is supposed to hold onto my Nokia, but the holster is tooooooo shallow! The phone kind of hovers instead of nestling in. So Sad :( Tanga just needs to actually pop a few cell phones into their holders and make sure the description is accurate.
"I recently bought a pair of slippers on Tanga. Normally I take a large, so that is what I ordered. The slippers took weeks to be delivered which was a minor inconvenience since it's summer anyway. However, the slippers didn't fit and when I asked to return them, they required I pay shipping on the return. To me, any online retailer that sells clothing and apparel needs to have a no questions asked return policy. In this case, the return shipping will cost more than the slippers themselves. So I will just give them to Salvation Army and simply never shop with Tanga again. I understand shipping is expensive, but far less than the cost of overhead for a brick and mortar store."
I purchased some heart shaped earrings. They are small, but cute.
I have ordered about 10 items now from this web site. I have been pleased with all of my orders so far. They offer great deals especially the more you order from them. They have exciting e-mails that come daily and a great marketing approach.
Integrity. Yes, integrity is important to me. I have enjoyed the products I have bought from Tanga. I had a problem with one product received from them, and was given a full refund for it. Thus, I feel comforttable buying from Tanga.
Tanga is a great site that brings the bargains to you. The offerings are all over the map from designer handbags to tactical gear. I enjoy looking and always find something of interest. In fact, Tanga was the root of my New Year's resolution this year to try to be happy with what I already have. I lasted a few months but the deals were too good and I found some things I just had to have. I always appreciate the way that Tanga celebrates your purchase. It is very amusing and you will just have to see for yourself. The site communicates well throughout purchase to delivery. I had one problem where I wasn't happy with the product received and it was immediately made right. Yes, I am willing to admit I am addicted to Tanga. Once you start, you can't stop!
I love the ease of shopping on your website! I love all of the products that I have purchased on Tanga and will continue using Tanga!
The T-shirts I ordered, arrived promptly. They were well packaged and in excellent condition.
Transaction was easy & my order arrived quick. Thanks!
I HAVE ONLY ORDERED T SHIRTS AND SOCKS AND AM VERY PLEASED WITH MY PURCHASES. THEY ARRIVED VERY QUICKLY AND ARE VERY GOOD QUALITY FOR THE PRICE
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.