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TangaReviews 968

2.3

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Tanga Reviews Summary

The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.

This summary is generated by AI, based on text from customer reviews

service
138
value
143
shipping
140
returns
80
quality
134
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Pennsylvania
1 review
0 helpful votes
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I'm addicted!
February 10, 2017

Love this site. Great products at a great price. I have to shop everyday to see the best deal that I Just can't miss out on

Date of experience: February 9, 2017
Kentucky
2 reviews
1 helpful vote
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Great deals
February 10, 2017

My first purchase was a drapery set. The price was right and I figured they'd be good enough for a spare room. I was surprised at the quality when they arrived and decided to use them in the living room instead. Good deals and the website is easy to use.

Date of experience: February 9, 2017
Michigan
1 review
0 helpful votes
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Finally received my COMPLETELY DEFECTIVE MERCHANDISE today, after waiting weeks after the promised delivery date. Wrong sizes sent and both shirts COMPLETELY defective. Ink is inconsistent and there are marks all over the shirts. The sizes are a child's MEDIUM and a woman's large. I ordered 2XL (men's) for both and it clearly states that on my order. Terrible experience with the Tanga company. I left two messages today on their company customer service line a week ago- and no response at all. I have written them 7 times and finally got a generic response they will refund my money in ANOTHER 21 business days AFTER they receive the merchandise back- which I have to return myself. I am not kidding the shirts I ordered are pathetic and shoddy. I never write bad reviews but they deserve ZERO STARS.

Date of experience: February 8, 2017
California
1 review
0 helpful votes
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NO CUSTOMER REP
February 8, 2017

I ordered a laptop and didn't like it. I emailed and texted but they took 4 days to reply to my email. All they said was that they needed my name and order number but I already provided it in the previous email. They were basically giving me the run around. Anyway I finally returned the laptop but have yet to receive a refund and it's been TWO MONTHS! They won't return my emails.

Date of experience: February 7, 2017
New York
1 review
0 helpful votes
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Too small
February 7, 2017

The blue pair that were advertised for sleep are very soft and fit. The black pair that was supposed to be long underwear is much too small. It is really thin too. Poor quality, won't keep you warm.

Date of experience: February 6, 2017
Tennessee
1 review
0 helpful votes
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I like this site you can always find stuff you need at a great price. It's easy to use and package's arrive quickly

Date of experience: February 6, 2017
Virginia
1 review
1 helpful vote
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I was extremely disappointed in these slipcovers when they arrived. They didn't look anything like the picture. They won't stay on the chair when you sit in them. I was especially disappointed in Tanga, when they said sorry but we aren't taking returns on this item, even though the item is not as advertised. Know this is a small company and really wanted to support them, but I guess that not going to happen now.

Date of experience: February 6, 2017
Massachusetts
1 review
1 helpful vote
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Boundless Great Deals
February 7, 2017

I have purchased several items so far using Tanga and they have all been very gratifying. I find the quality and service top rate and would highly recommend Tanga to anyone I know. I'm always suspicious of discounted merchandise websites but this one is legit. A+

Date of experience: February 6, 2017
Georgia
1 review
1 helpful vote
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Very Easy Order Process
February 7, 2017

Ordered and received very quickly. This is the same experience I've had with all my orders. Very good product each time.

Date of experience: February 6, 2017
Illinois
1 review
1 helpful vote
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In love with Tanga!
February 6, 2017

I always find great, I mean great deals here. Things that will cost more anywhere else are always found cheaper here. Free shipment another plus to the savings and coupons and promotions another BIG extra. Glad I found this site. One of my favorites.

Date of experience: February 5, 2017
Kentucky
1 review
0 helpful votes
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The products that I have purchased this far are made of good quality. My orders have all arrived on time and transactions are safe. I plan to continue doing business with Tanga.

Date of experience: February 5, 2017
Nevada
1 review
0 helpful votes
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TANGA ROCKS
February 5, 2017

All items from different orders were packaged properly. All items were as advertised except a keyboard vacuum (neither one of them worked). TANGA not only refunded my money in a timely manner but also gave me additional credit to make up for the disappointment.
TANGA is an excellent small company.

Date of experience: February 4, 2017
Nevada
1 review
1 helpful vote
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Tanga Tutorial!
February 4, 2017

My dealings with Tanga to date has been a positive one. They do what they say they will do and in an timely manner. As long as they perform to my satisfaction I will continue to purchase from them!

Date of experience: February 4, 2017
Texas
1 review
0 helpful votes
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Most of everything I have received so far has met or exceeded my expectations. However, I ordered two nightlights which I received yesterday. They are very, very cool. However, they were shipped with the small light bulbs pre-installed into their sockets. BOTH of the bulbs broke off leaving the metal helix casing still screwed into the socket. So I have two broken light bulbs that I cannot replace because I cannot get those tiny metal casings out. I will work on it this weekend but I am not happy!

Date of experience: February 3, 2017
Delaware
1 review
1 helpful vote
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Laptop
February 3, 2017

Terrible experience. Charged my card for the failed transaction twice and are not responding to emails and calls. It is a fraud!

Date of experience: February 2, 2017
North Carolina
1 review
0 helpful votes
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Everything I've purchased has been a lovely value. The 1 time I had to call customer service the individual was pleasant and helpful--question resolved! Thanks, Tanga!

Date of experience: February 2, 2017
Alabama
1 review
1 helpful vote
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Tanga does a good job.
February 2, 2017

Tanga was brought to my attention via an advertising email. I was skeptical at first because it offered items at relatively low prices (to a large extent, prices indicate quality). I decided to try it out with a few purchases. It turned out that Tanga exceeded my expectation. I received exactly what I ordered in a timely manner. Shipping is free which is a plus. Product quality is decent, but once again proportional to prices. I think I would recommend Tanga to my friends.

Date of experience: February 2, 2017
Indiana
1 review
1 helpful vote
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Great deals on some cool products. I found a bag(I'm using it as a purse). I love and it was priced at a price I could afford. I loved it so much I ordered a second in a different color just a few days ago. The products are as promised.

Date of experience: February 1, 2017
Michigan
1 review
0 helpful votes
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Still Waiting
February 1, 2017

I ordered some neck pads around 1/14/17. They said it shipped on 1/17/17 and it still isn't here. No excuse for that. Two other items I ordered after that have been here for awhile.

Date of experience: February 1, 2017
Michigan
1 review
0 helpful votes
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I discovered Tanga last year and have been impressed every day since! The variety of the sales are intriguing. The service has been impeccable. The delivery has been top rate. Much of my family's Christmas wish list last year was filled by my purchases through Tanga, and I have no doubt that this year will be the same!

Date of experience: February 1, 2017

From the business

Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.


tanga.com
Founded in 2006
Chandler, AZ, United States