Swap.comReviews 1,191

I found this site just browsing around one night and it is awesome. Designer clothes for next to nothing. They arrive quickly and are in A1 condition. Not one tear or stain or any imperfection. I have purchased over 30 shirts and blouses and a couple of scrub tops and with my last purchase the total is less than 150.00. Even thrift stores cannot beat their prices or the high quality. I have told everyone I know. Buying top of the line clothes for next to nothing in my pj's at home, it doesn't get better than this.

Initially I was excited about Swap.com, my buying experience has been pretty good, some exception was some items not quite what I expected due to the photos on the site not being very clear as to the material, etc, but quality wise items have been great.

A lot of the prices are high but that is up to the seller, not the company, and sometimes in order to make any money after the fees you're forced to sell at a higher price.

Shipping price and time has always been reasonable as a buyer.

As a seller, my first box I sent in last February and was received and I was able to list surprisingly quick. Not the case for my second box I sent in that was received on March 31st, and still waiting to be processed, past the initial 60 days I was told, I'm waiting to hear back about that (order **************)

I'm not a fan of them switching to FedEx because there's no FedEx in my area so it's a pain to have to go through Swap.com to set up a pick up time, I had to wait several days to even get a pick up time and FedEx was a no show so I had to contact Swap.com again and they finally came late the following morning.

There's quite a few fees involved, off the top you get $11 deducted from your earning's if you opt for their bag and pre printed label, then they take $1.50 per item. So the claims of the average box making over $100 I find very hard to believe since the box I sent in February has so far sold 85% of the 27 items (23 so far) and I've made a total of $36.75 on that. That's pretty much yard sale pricing. If FedEx wasn't such a hassle and the wait time to have your box processed wasn't so long I guess I'd be ok with it since having a yard sale is time consuming, but it's just not a great experience as a seller. I will say that they are consistent with the payouts and you do get your earnings on whatever your payout date is.

Over all, just ok. If they get their inbound processing squared away, take clearer pictures of the items and maybe think about easing up on what they charge per item I'd be more likely to recommend them. Like I said, hit or miss. You might be better off at a second hand store or yard sale honestly.

I was searching online for clothing for my grandchildren in Europe. Everything they needed was out of season and difficult to find; out of despair I typed into my browser exactly what I was looking for. Up popped the usual stores that I had already checked out along with SWAP.COM which I had never heard of. So I ventured to the site, and immediately found several of the items I had previously & unsuccessfully looked everywhere to locate. I was so excited, I sent a link to the site to my children to check out for the grandchildren and they also were so excited the perused your site for quite sometime!
Thank you for this GREAT idea!

I just placed my 3rd order from them! There are some bargains and of course, some would be over-priced, especially if there are sales going on. But overall, I'm very pleased with my purchases! Not to mention they offer free returns with no questions asked (at least from my experience). It is kinda a pain for me to go out of my way to find a fedex drop box tho, but hey, its free. I'll definitely keep buying from them if I need anything.

I'm a happy Swap.com customer. I bought some cute dresses on the site recently! Not only was I excited that they were really inexpensive & looked brand new (great condition), but also how cute & unique they were. There's so much to choose from on the site so you're bound to find something you love!

I have also sold items on Swap.com & been very pleased with the results. They allow you to set the prices but also give you a suggested range which is nice for someone like myself who's new to consignment. Also the site pays out for sales quickly through PayPal!

Overall I've been very happy with the site & would recommend it! I feel like they have high standards for acceptable merchandise & accurate ratings of condition, so I feel comfortable buying. It's also an easy way to clean out your closets & give someone else a chance to enjoy something you no longer wear! Box it up, ship it off with a prepaid label, set the price & forget about it!