Swap.comReviews 1,191

I have been very happy with my Swap purchases. I am careful to check the fabric content and look closely at the photos, front and back. Although there appears to be a slight brightening of the fabric colors online, the pictures are otherwise accurate. I am not a minimalist and I am flexible (i. E., small repairs and alterations to fit are okay with me). Swap's sorting feature has been a great boon to the endeavor of building a capsule wardrobe, or several! My wardrobe has been completely refreshed with quality pieces of clothing at a very affordable price. I didn't have to leave my house and sort through thrift stores to find the items needed to complete a 4x4 capsule wardrobe (16 coordinating pieces). Several pieces that were marked as "good condition" came with the tags still on them. I am a very happy customer on a fixed income. I now have no problem finding something I will enjoy wearing when I go to my closet, no matter what occasion I am dressing for. And with the quality level I was able to purchase, I know my items have a lot of wear left in them. Thank you Swap.com!

I've found terrific bargains shopping on SWAP.Com and the list of perks is great. First of all their prices are very low, even for brand new merchandise!

They often run "sales" where those low prices are discounted even further. Frequently they also offer free shipping with a $50 purchase, which is fantastic! Their system allows the user to sort and filter the items so you can only see what you need. I've needed boys jeans so sorted by size and then by price. Then, I easily made my selections. In the end, I purchased 14 pair of new or gently used jeans for my grandson for $56.00, and I got free shipping! (And I never left my home). My daughter was thrilled! Can you do that from a retail store?

When they receive the items, the Swap Staff inspect each item for odors, pet hair, stains, rips or imperfections. If they see something wrong, the item is rejected so the items you buy are carefully screened. They guarantee your satisfaction in whatever you purchase AND they ship super fast!

I've purchased brand new toys and games around the holiday season, and skews of great children's clothing (some slightly worn and others brand new with tags) at the beginning of each school year, or at the change of seasons.

Why pay those high retail prices for kids clothes when you can fill a big box full for what 2 or 3 pieces would cost in the stores?

I have been using swap for three years now. I get most of my items for my kids off of swap and have made almost $700 from personal consignment. I have spent about $420 on swap. I always look forward to my monthly sales and it helps balance out buying clothing and shoes for my family. I loved all the items I have purchased and look forward to shopping there as well.The quality I was always pleased with but since constant recent changes and growth, service has really gone downhill and it's hard to even get a box excepted. Most of my items that were excepted even if they are brand new have been listed as in fair condition. I had something break in my box and instead of reporting poor shipping to fed ex and resolving it in that way, my box was not excepted and I was not notified why until I inquired. And now i am expected to pay for shipping back to myself and they won't even go through the box. Also my box was listed as too large which was not the case. It's just a battle now to get anything consigned there and I am considering not using their services any longer... Very bummed about this decision I am facing as I have really enjoyed this company until recently. Customer service is a battle now as well when it was so easy before. Very unfortunate.

I found this website by accident. Feel in love with it immediately. I have received several orders and the items for the price, AMAZING. I will continue to shop with them. I really don't want to share this site with anyone else because they might order what I wanted. Just kidding. I have shared with my daugher-in-laws. The people who work on this site are making strangers life a little better. They deserve a huge applause and a big Thank you. So Thank you so much. JH

Swap is a wonderful clothing store with prices that cannot be beat, I know, because I always try to find the best prices! I am a stay at home mom with young ones and swap has made buying quality clothing affordable for myself and my kids of which I cannot thank them enough. Their return policy is fantastic which offers no risk in purchasing and their customer service online and by phone is how I wish every company was run! Many times I have emailed or called only to be greeted with kindness and quick response. Swap is an excellent company run by lovely hard working people with excellent quality items and because of this I will always shop here!

I've gotten some great stuff at great prices from Swap.com. However, I'll never shop them again after a recent 2 orders, around $360 total, where there were about 5 items total (out of 40 some) for which I should have received an original payment refund. Swap is not "accurately describing" 80% of their items due to not enough pics and info, then when you get something you weren't expecting ("Oh look, this sweater that appeared to have standard sleeves in photo actually has batwing sleeves with french cuffs" - and - "Oh look, this suit described as Black is actually black with bright red pinstripes that don't show up in the photo"), Swap considers your return of that item as "you didn't like it" so Store Credit is issued. The real problem is that they aren't describing their items in enough detail, so every purchase is a gamble. Also, I've noticed after ordering more than 30 pairs of pants from them (I gained weight and changed jobs, needed pants) that their inseam filters are NOT correct, and often I will receive pants that are shorter than the minimum 30" inseam I set filters for. Again, this is seen by Swap as "it didn't fit," therefore store credit is issued. IT DIDN'T FIT BECAUSE THEY'RE NOT ACCURATELY DESCRIBING ITEMS.

Never again, it's not worth it. ThredUp.com has nice used clothing for sale with much better customer service. I recommend shopping with them instead.

I have never shopped here before but swap.com is amazing. Lightly used clothes great prices. I ordered 4 items they arrived well packaged and very quickly. I had a lot of fun shopping and they have so many things to choose from. I would recommend this to anyone they have things for old, young, in between, kids, babies for all sizes and shapes it's an amazing experience, I will be telling everyone I know to shop there or at least give it a try. I will shop there again very soon.