SuZhouDress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
SuZhouDress
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SuZhouDress

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New Zealand
1 review
0 helpful votes
Follow Annelisa T.
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Awesome experience! Great customer service, came with plenty of time to spare and was such an absolutely gorgeous dress! I must have made a slight error with my measuring or something because there was a lot of space and it wasn't quite as tight fitting as I wanted it to be but otherwise an awesome product. I would definitely purchase from here again :)

Date of experience: March 10, 2017
India
1 review
0 helpful votes
Follow Shweta S.
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The dress I ordered was absolutely perfect for my dinner party. Its very slimming, the material is super comfortable, and it fit perfectly. I would say its very true to size. The dress is well made and washed really easily. Color did not fade in the wash. I need more of this line in my closet!

Date of experience: January 16, 2019
Philippines
4 reviews
8 helpful votes
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Gorgeous as it is.
April 22, 2019

I am in love with this dress! I'm 5'4; and it goes a couple inches past my feet so it was great with heels on! It's fit was perfect and I had so many compliments! The weight of it is a little heavy, so it has this comforting feel to it, not to mention the dress itself is extremely comfortable and not itchy or anything at all. Recommend it.

Date of experience: April 21, 2019
New Mexico
1 review
1 helpful vote
Follow Rachael M.
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I ordered a dress for my daughters prom, I had to special order to her size since she is very tiny. It came out so beautiful and fit her like a glove. Communication with the company was easy and very personable. I will definitely order my next special occasion dress from here.

Date of experience: May 8, 2018
Virginia
1 review
2 helpful votes
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AMAZING WEBSITE!
April 18, 2018

This website is amazing to order! I bought a dress for my wife and she loved everything about it! I recommend that everyone goes here and buy any type of dress, they really work with you to help you get the dress that you want and love!

Date of experience: April 18, 2018
Illinois
1 review
1 helpful vote
Follow Candance J.
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I've been waiting over a month for my dress. At first the customer service was good but now they can't tell me when my dress will be shipped and their number doesn't work. Never ordering from here again.

Date of experience: May 5, 2016
Canada
1 review
13 helpful votes
Follow Toni M.
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Make sure you do not custom order to exact fit. Allow a few inches for best fit. Adjustments can be made later! Better loose then tight! Once payment is received it does not take long for dress to arrive. SuzhouDress answers all questions asked and replies immediately! Time zone difference! Love my dress! Thank you from Canada!

Date of experience: April 13, 2018
GB
1 review
13 helpful votes
Follow Katharine C.
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My daughter measured herself prior to ordering her prom dress. We ordered the correct size but the dress was delivered. It was 5 inches smaller around the bust than the one we ordered. I contacted them, sent photos. They advised me to return. I paid for tracking so I can see the dress has been received. But they have not issued a refund. I have waited 3 months. They do not reply to my messages. Its daylight robbery. These people are crooks. DO NOT BUY FROM THEM.

Date of experience: May 15, 2018
Canada
1 review
18 helpful votes
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Horrible
June 28, 2016

We ordered what we thought by the picture was a beautiful dress. Turns out they try to reproduce designer gowns. We paid $270 for a dress that looks like something out of a haunted house. The sewing is terrible. Edges are cut uneven and not hemmed. The fabric is terrible and very poor quality. And when you ask for your money back they won't give it

Date of experience: June 28, 2016
GB
1 review
3 helpful votes
Follow Marion W.
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I ordered a dress for my sons wedding and when it came it was tiny and would not zip up(I am only a regular size 12). I have e mailed them the very next day to get details how to return the dress but they have ignored me and it looks like I am stuck with a £100.00 dress that wont fit me. Terrible treatment of a customer will never shop with them again.

Date of experience: April 20, 2018
GB
1 review
15 helpful votes
Follow Tselestine T.
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Awful. Awful. Awful
June 20, 2018

Let me do you the pleasure of saving yourself from the worst dress website EVER! These people are fraudsters and literally false advertise their products. I ordered a dress from them for prom and the dress came out like 1000 times smaller even though I Literally measured myself and gave them accurate measurements. Not to mention the fact that I paid £200, which included first class shipping, which was 2 months before my prom and the dress arrived literally 4 days before my actual prom- *disaster*! Here comes the worst part; after spending sooooo many days attempting to retrieve a refund as it is just and fair, these people refuse to refund me! I told them how they really didn't altar my dress according to my measurements and... out of no where, they stopped replying to my emails! I've already contacted my bank and I'm taking matters into my own hands!
Bottom line is, please don't buy from this website! Unless you want to end up like me!

Date of experience: June 19, 2018
Australia
1 review
28 helpful votes
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I ordered a light pink dress almost 500 us. Came looking nothing like the picture really horrible and the worst thing it says in their return policy if you don't like the dress you can return it and they will give your money back. I have been emailing them almost every day after receiving the dress. At first they replied and wanted a photo of the dress after I gave them a photo they never replied again. They all liars. Service very bad after you receive the dress. In trusted website and it's from China.

Date of experience: July 27, 2017
Louisiana
1 review
2 helpful votes
Follow may g.
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Horrible
April 25, 2018

Communication skills are horrible, I emailed them 5+ times and they replied once, I commented under they ig pics and tried to call them and it would just hang up. My dress wont even be in on time for prom, this could have been avoided if they replied to me. Now I'm working on getting my money bacl

Date of experience: April 24, 2018
Utah
1 review
11 helpful votes
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Beautiful Dress
October 29, 2018

I received my dress on time and in good shape. The lining wasnt very well attached in the bodice so the outer layer would slide, but I got it tailored and it now fits like a glove. Love the dress, I feel like a princess.

Date of experience: October 29, 2018
Canada
1 review
2 helpful votes
Follow Desiree T.
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I ordered my grad dress on September 1st, 2016 and every since then I have been having so many problems. They send me a dress that does not fit me at all. It is too short, the crinoline is too long. The corset is too big for my bust size. I sent custom measurements which I paid for and they didn't follow them at all! Then I ask for a partial refund- not even a full one!- and they have been pushing my emails off every since. I would never recommend shopping on this website to any girl. They are horrible and rude and liars. If I could give this place 0 stars I would. They will never get me to order from them again. Nothing but problems and rude people.

Date of experience: October 11, 2016
Italy
2 reviews
0 helpful votes
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Wow
April 27, 2019

Suzhoudress has prove to be a true and reliable site. Have orderd twice from it and still am highly satisfied with the dresses. The prices are affordable and the quality... way better than I expected

Date of experience: April 26, 2019
Massachusetts
1 review
1 helpful vote
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Terrible Terrible
October 18, 2018

I ordered a 300$ prom dress and first it did not fit and then the material gave me a terrible rash on my skin so obviously i would need to return it and now they want me to pay an extra 300$ to ship it back which is ridiculous.

Date of experience: October 18, 2018
Mexico
1 review
2 helpful votes
Follow Kalya b.
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I love my dress so much. The dress was the right size and everything. They kept talking to me about my dress but you have message them first. The dress takes time to made then it take 2 days come for me. I will buy other dress again honestly.

Date of experience: April 23, 2018
California
2 reviews
3 helpful votes
Follow jodi t.
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I found SuzhouDress, desperately looking for bridesmaids dresses as the bride, me - Matron of Honor and the Bridesmaids didn't like anything on the market. We loved two of the dresses on the site so I ordered them. They just arrived last night and are GORGEOUS! Very well-made with beautiful lining and perfect detail! I paid attention to the sizing chart and the dresses both fit like a GLOVE! The bride-to-be is a stylist on a show right now and it working with a fashion host - she showed him the picture and he was obsessed with the detail and workmanship! Amazing dresses! Also, amazing service as I emailed them with questions throughout the process. They responded to me within a day and were very nice and informative! LOVE SuZhouDress! Thank you!

Date of experience: February 16, 2017
Texas
1 review
5 helpful votes
Follow Mandy Y.
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I ordered a size 4 wedding party dress and it looks like size 8, the cutting and quality is very bad and dose not fit me at all. This is the worse dress I have ever bought. And it took you guys so long to ship to me that I have to buy another dress for my friend's wedding.

I contacted the customer service, it was not helpful at all and would not allow me to return or exchange the dress that I have never wear out. This is a HORRIBLE experience.

Date of experience: September 14, 2016

Overview

SuZhouDress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.