Survey.walmart

This Walmart is getting worse and worse every time I go in there. I get better deals and service at No frills and food Basics. While other customers are waiter the cashiers would rather watch you bag your own groceries than help. If there was two longer belts people wouldn't feel so rushed. If getting self serve is your way of saving and serving the customers better you are definitely going in the wrong direction. I am a senior with low vision and if you think going through the self checkout is best and risk of being accused of stealing if I miss an item. Think again.

If I could give negative numbers I would! It should be a score of -100! Completely ridiculous! This place is a complete joke and gets worse and worse everyday! 2, count them 2 lanes open! And about 30 people trying to check out. No sense of urgency from anyone in customer service. No manager in site! A CSM just staring at the lines, but not doing anything about it. No call for cashiers! Nothing at all. Just plain idiotic. Whoever is in charge needs to be reprimanded or get some basic customer service and management classes in. 20 years in customer service and I can say I would never of stood for this without at least helping out! It's like this all the time.

One of your employees caused a very hostile environment after being asked to grab a purchase item that was damaged. After refusing to grab the item he started making comments and comfortable statements towards me, which led to a big scene in the store after asking him numerous of times to stop his behavior, he continue, which led me to, tell him that I was going to start recording at this time he refused to get the manager and refused to walk off after I asked for him not to be in the presence of me while I'm purchasing my items if he was not going to be a help to resolve what was needed he left, came back to argue some more.

I was at the Walmart in Grand Blanc Michigan first of all... upon checking out I used coupons which I was told they would not honor them because they would have had to enter the amount manually because the item cost more than the coupon... since when has Walmart not honored coupons? Then after I checked my receipt I was charged for an item that the cashier took back... how are people getting trained... or is your policy just to put anyone on a cash register and tell them that they don't take coupons?

Recently had my account cancelled due to excessive returns
King size bed with no headboard.
Dining table with no legs
Very poor customer service and no QC
Goodbye Wally and hello Amazon Prime s as nd Wayfsir
Ask yr friends
Ask truckers and they will tell you. Very busy with returns fr Walmart.
They have deleted my account and I no longer have access to account with pictures. I wonder Why?

So I have entered multiple times and never once had any solicitors call me or spam emails. I believe that Walmart isn't out to scam anybody if you think about it they really don't need to. I believe they are honestly out to get consumer opinion on how there stores are being ran nationwide.

Today February 16 2021 around 11:49:55 a store supervisor came over to tell me my ID was not valid, I explain to him it says void because I received my driver license after my ID so they put void on it just to let an officer know I have a license. The associate began going back and forth about learn your policy and that if I don't be quiet I can go some where else, I ask him that he was still talking while with other associate and he told me he could. I would like to know who trained this person that he can talk to a senior citizen the way he did, instead of apologizing about the situation he kept going back and forth with me. I ask to not get smart with me and still kept talking back instead of walking away. I have always be a loyal customer at your store and the store near by. It really disturbed me all day until I'm totally stress over how someone who represent Walmart would act that way in the front of the store with other customers watching. I am over 55 years of age and have work in retail many years and have been manager and supervisor where I have worked.

My husband and I went in to buy dish soap which turned out to be a $178 shopping day. Took about 20 minutes to shop we wanted to be in and out. Well lines where long with only 4 register's open stood on line for over 40minutes then when leaving girl at door had the nerve to ask for my receipt I looked at her and said your kidding. Got outside in parking lot to discover cashier rang us up for double laundry detergent we only had one Went back into store to customer service counter to stand on line for another 15 minutes. Cashier's were not apologetic at all. I will NEVER shop there again

Spent almost $150.00 today at the Oro Valley, AZ walmart on Tangerine. Cart FULL and only self-serve checkout available. For $150.00 I'm not doing my own checkout, unload cart, bag, load cart and push it out the door. Went to customer service and "Tonio" still wet behind the ears just stares at me as I complain asking where I can get my cart checkout and he points to the garden center at the other end of the store. So I trudge over there and get in line... other customers will full carts there, too. The young checker doesn't talk, smile, the counter space is abt 36" long and guess I'm still unloading and loading but at least I didn't have to do the checkout part.
Pushed my cart back to customer service and now there is another "manager", "Johnson, standing there talking to Tonio... I issue my complaint and Johnson says, "Let me go check" and wanders off. Tonio still just looking at me... I (the customer) says, "Don't you care?"... and his reply was, "I'm just listening to you." They have been re-organizing the store and has been a shopping in hell experience for the last month. A long time customer... but no more. I'm done!

I tried to return a small box (100 pack) Splenda without a receipt because my nephew bought it for me and got the wrong thing. He paid with cash and threw away the receipt. The store wouldn't return it for cash or store card… Was told could only return it for replacement with same item. What the **** good is that if you aren't allowed to use it due to medical restrictions… Said ALL EBT eligible items can only be replaced with the same item! That is BS for people who are not on EBT program! Walmart this is something that needs to be resolved fast. I wasn't even allowed to exchange for the Stevia I needed. So guess what I threw it in the Store's trash can! Totally disappointed in Walmart customer service!

I was in the Sevierville, TN store and had picked out a Instant Pot for purchase. After checking the Walmart.com online price, it was $65 less. I placed my order prior to leaving the store and confirmed that the item was actually in stock at the store. I was advised that the item would be ready for pickup the next day. Early the next morning, I got an email stating that my order could not (would not) be processed and it was cancelled (?). No reason or explanation was given. I ordered the item from Amazon for the same price. Walmart.com has likely seen the last of my business.

Everyone at your Pharmacy in Council Bluffs Iowa at Manawa location was very helpful and professional from taking are name on a list are appointments were set for next day they were very kind and thoughtful and working as a team couldn't of gotten a better experience anywhere else went to Walgreens web sit was a mess went to CVS website not in our area Hy-Vee website was a mess also. The shot area was cleaned after each person they had chairs space to sit after shot. You should be very proud of your Associates they like their jobs and it shows thank you for offering this to our citizens Cindy Koeppen