logo

Style Alert
This website seems to be closed. Find similar businesses

Style AlertReviews 129

2.8
stylealert.co

Style Alert Reviews Summary

Style Alert has a rating of 2.8 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Style Alert most frequently mention customer service, material world and credit card. Style Alert ranks 1956th among Women's Clothing sites.

Instant Feedback

787 reviews
France
1 review
0 helpful votes
Follow Jacqueline G.
Unfollow Jacqueline G.
Send Message
Share Review
Report Review

I signed up because I like the idea of having some shop for me. I've had a couple of different stylists and some of them get my style completely but then I've had other stylists who don't. I guess it depends on who you get matched up with. I will say that when I asked for another stylist it was super easy and giving feedback helped but there are definetly times when I like one of my boxes alot and buy alot from it while other times I only buy 1 thing.

Date of experience: May 9, 2019
New York
1 review
0 helpful votes
Follow Mandy G.
Unfollow Mandy G.
Send Message
Share Review
Report Review

I really wanted to like this company. I gave it two boxes before giving up. The first box was filled with items that were BLATANTLY NOT in line with what I told them my style was: statement pieces, bright colors, no sleeveless items. I received drab neutral basics, tanks, and dresses my grandma would wear.
For the second box, I spoke with my "stylist" and made my wants clear. The pieces initially picked for me ALSO DID NOT align with any of my requests: more tanks, strappy dresses, etc. Being horribly disappointed, I selected 5 mystery items per the recommendation from their online support team. What I received was AGAIN drab basics, more t-shirts, and sunglasses that looked horrible with my face type. Needless to say I canceled my subscription after opening the second box.

Date of experience: May 8, 2019
France
1 review
1 helpful vote
Follow Nicole K.
Unfollow Nicole K.
Send Message
Share Review
Report Review

I've sent this company two shipments and was pleased overall with the results. Be familiar with the resale world so that you won't be too disappointed with their offer. Most of my designer items were purchased from resale store for next to nothing so I've basically been able to make 4x what I've spent.

Date of experience: May 7, 2019
Portugal
1 review
1 helpful vote
Follow Kim C.
Unfollow Kim C.
Send Message
Share Review
Report Review

Sold my clothes
May 7, 2019

Ive used places to sell my clothes before at buffalo exchange and I didn't love it so when I heard about material world I figured I would see what it was about. It was pretty easy, I got a free label and sent my stuff in. It took about 1 month or so for them to give me an offer but I was able to transfer the money to my paypal account which was convenient. I'm used to having to wait for my items to sell at other resell places.

Date of experience: May 7, 2019
Florida
1 review
1 helpful vote
Follow Iveliesse M.
Unfollow Iveliesse M.
Send Message
Share Review
Report Review

Terrible
May 7, 2019

Please do not engage in this service. They charged my credit card two charges that I did not authorized. In addition, I sent two pieces of clothing which I never received any payment for. It's a scam.

Date of experience: May 7, 2019
New York
1 review
16 helpful votes
Follow Christina R.
Unfollow Christina R.
Send Message
Share Review
Report Review

I've gotten 2 boxes so far. The first one I didn't end up buying anything just because of fit issues but then the second one I got I bought 3 pieces. I sent an email to my stylist because I was going to be traveling and wanted some things for my trip, and she did a great job finding me stuff so I was pretty happy. I'll see how my next box is once I get back from my trip

Date of experience: May 3, 2019
Canada
1 review
13 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Send Message
Share Review
Report Review

I've tried both their subscription service and when you can sell things and both services have been great for me. I like shopping designer but don't want to spend too much money, so their material boxes have been great for me. I tried other boxes too like stitch fix, but didn't love the brands they sent. When I have too much in my closet from shopping, I sell it to them. Sometime it takes awhile to get my offer for my clothes but at least I get the money from it fast and sometimes shop my box from it. I think it's good if you don't want to spend too much but want quality items.

Date of experience: May 2, 2019
Canada
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Send Message
Share Review
Report Review

I liked it
May 2, 2019

I tried my first box and I liked it. I didn't love everything but for the most part I felt like it matched my style. I bought one thing. A kate spade top that was like $30 after the styling fee I already paid. I'm gonna try it again!

Date of experience: May 1, 2019
New York
1 review
11 helpful votes
Follow Beth S.
Unfollow Beth S.
Send Message
Share Review
Report Review

I signed up for material box because I like to shop but feel like I have not had time to find anything for myself so I figured I would try this out. I've received 3 Boxes so far and I feel like my stylist gets my style, actually so much it kind of feels like one of my friends went shopping for me. I usually by at least 2 or 3 items from my Box each time. Not everything always fits or is something I need but it's so fun to get a monthly surprise so I love to get my box.

Date of experience: April 30, 2019
Portugal
1 review
0 helpful votes
Follow Barbara M.
Unfollow Barbara M.
Send Message
Share Review
Report Review

I've gotten some amazing pieces from them like a vintage Givenchy jacket and white Acne ankle boots for less than $100. I gave them a 4 since sometimes I do get old clothing that feel outdated, but it's probably a given when they are circulating only used fashion from other customers.

Date of experience: April 30, 2019
New York
1 review
0 helpful votes
Follow Kim V.
Unfollow Kim V.
Send Message
Share Review
Report Review

Total SCAM!
April 28, 2019

I signed up for the first box just to try it out and got a box of stuffs that weren't my style and extremely bad conditions (old/worn out stuffs). But hey, whatever, at least I tried. Returned the box and decided to cancel the account. I put the account on hold for two months before the next payment was supposed to come out while I tried emailing them to cancel the subscription. Well, almost 10 days later, and NO RESPONSE! And guess what, they took my account off the hold and charged me for the next box! Must've seen that email so decided to try to scam whatever charges they can put through to see if they would be able to get away with it. Emailed them twice again and have yet to hear from them so now I have to dispute it with my bank. DON'T BOTHER TO EVEN SIGN UP OR YOU'LL GET SCREWED!

Date of experience: April 27, 2019
Portugal
2 reviews
19 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Great first experience. I was out of town when the box arrived. Thankfully your wonderful customer service worked with my schedule to give me extra time. As far as the clothing, I LOVED the style of this entire box! The pieces I'm returning are purely due to fit :( The Raf Simmons shirt was very very cute, and I love prints, but the fit was a little too boxy on me. The Rag and Bone Jeans were also up my ally, but the fit was a bit too tight in certain areas. It was an overall fun experience and I am excited to see what comes next month!

Date of experience: April 27, 2019
New York
1 review
1 helpful vote
Follow Kaitlyn B.
Unfollow Kaitlyn B.
Send Message
Share Review
Report Review

COMPLETELY WORTH IT!
April 27, 2019

For someone like myself who hates going out and shopping, this service was PERFECT! I recently received my first box and absolutely loved the entire experience. My stylist really understood exactly I was looking for. I especially loved that I was able to preview the items before getting them in the mail. On top of all of that, the prices were a steal. How can you not love it?

Date of experience: April 26, 2019
New York
1 review
16 helpful votes
Follow Amy S.
Unfollow Amy S.
Send Message
Share Review
Report Review

I have been using material box for quite some time now and so far it has been an overall great experience. I can update my preferences each month and an actual stylist (not a robot) listens to all my requests. The best part is that i get to preview the box before it's shipped out and pick my favorite 5 items. I pay online for what i keep and i return the rest with shipping free both ways! I was also able to pause my box (right from my account) this month because i was traveling to Paris. I highly recommend trying this service if you want to receive luxury for a fraction of the retail price!

Date of experience: April 25, 2019
New Mexico
1 review
0 helpful votes
Follow JESSICA C.
Unfollow JESSICA C.
Send Message
Share Review
Report Review

Scam...
April 24, 2019

THE CLOTHES THEY SEND ARE DISGUSTING! OLD AND JUST PLAN GROSS! I HAVE TRIED THREE TIMES TO CANCLE THEY DO NOT HAVE A PHONE NUMBER TO CALL TO CANCEL AND THEY DO NOT RESPOND TO YOUR EMAILS. YOU CANNOT CHANGE YOUR PAYMENT METHOD IF YOU WANT TO. DO NOT USE THIS COMPANY THEY SUCK ALL THE WAY AROUND. THEY NOT WORTH IT YOU CAN GET THE SAME CLOTHING AT GOODWELL IM SURE..

Date of experience: April 24, 2019
New Jersey
1 review
23 helpful votes
Follow Dora S.
Unfollow Dora S.
Send Message
Share Review
Report Review

I have been subscribing to Material Box for the past year or so and have really enjoyed my experience so far. I have rejected a few items for fit or style, my stylist always takes my feedback into account for my next box. I have been able to get several NWT or like new dresses from Reformation, A. L. C., and Parker in the $70 - $110 range. I recently splurged and got an amazing suede Burberry Brit moto jacket for $320. The original value would have been well over $1000, so $320 was actually a steal. I have also been trying to send in a few items to trade in every time I receive a box. The payout hasn't been that high for clothing, but it's convenient. I have also been using my trade-in credit towards my box purchases whenever possible. I get additional credit for shopping with my trade-in credit so all-in-all it's very convenient and a smart way to shop for designer pieces. A fun way to continually refresh my closet!

Date of experience: April 23, 2019
Portugal
1 review
1 helpful vote
Follow Maria B.
Unfollow Maria B.
Send Message
Share Review
Report Review

I signed up for their subscription box a few months ago and honestly I had great boxes. Recently I got a pair of J brands capri jeans for $70 and I've been wearing it almost everyday! Sometimes sizing and fit doesn't work but usually they send me styles and brands I like. I haven't used their selling service but I may try it.

J Brand Jeans $76 and Current Elliot shirt $70 - both were new with tags! Original retail prices for two were above $400! I also got reformation skirt and theory top.
Date of experience: April 17, 2019
California
1 review
2 helpful votes
Follow Amy J.
Unfollow Amy J.
Send Message
Share Review
Report Review

Security Breach
April 12, 2019

I am still waiting for my first box to arrive to TBD if there are any issues with the actual service, but I need to report that there is a major data security problem with this company. My sister signed up for this at the same time I did and sent me the link she used. When i clicked on it, it allowed me to enter her account from my work computer 200 miles away (which she has never used) WITHOUT ENTERING A PASSWORD. I had access to all her credit card and personal information through the website. Do not trust this company with your data!

Date of experience: April 12, 2019
California
1 review
0 helpful votes
Follow michelle r.
Unfollow michelle r.
Send Message
Share Review
Report Review

Total Scam
April 2, 2019

They are a scam. Charged my CC then said the box arrived. It didint. Then they sent it a week later. Cheap, old, used clothes. I sent it straight back. Still have not recieved my refund of over $300. Not even a phone number to call on the site. Do not order from this.

Date of experience: April 1, 2019
Illinois
1 review
0 helpful votes
Follow Sara w.
Unfollow Sara w.
Send Message
Share Review
Report Review

I was so excited about my box, which should be here tomorrow. Unfortunately, I'm just going to send it right back because F these people. I haven't received my first box yet and yet my account was charged $200. I sent an email but they haven't responded. WTH, how do I get my money back!? I'm so confused. My grandmother just passed away, I have to leave for work in 20 min, and now I have to deal with this. THANKS material world for LITERALLY NOTHING. They stole my money.

Date of experience: March 20, 2019