StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Best prices & fast confirmation; will be using this site again in the future
So far I cant complain. The booking process was seamless.
Was a good experience. Website lagged a little bit for me.
All the process is easy and simple and wr got secret deal
Fast easy great prices and premium help included makes me feel secure
Good experience
Will do it again in future for my bookings
Needed a cheap flight fast and was able to do that
I really enjoy using this website. Really easy and fast
Good job i liked it a lot im only writing this review
It was easy to find the best options. I had the options to change the different settings to meet my needs which I found very good for me
I have got my confirmation. There was no issue while going through the booking process.
Great for students like me. I would recommend to all.
I just love using the student universe. The offers and price difference are just amazing. Highly recommended.
StudentUniverse has been my go-to for flight booking since I was an undergraduate studying hundreds of miles from home. And now as I pursue my Masters abroad it continues to be a critical budgeting tool for me!
Website is easy to use, price is very reasonable. Easy to use, multiple airlines choices, I love it.
Thank you for providing all the details in a well versed manner via your policy for booking and conditions.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!