StudentUniverse

Was checking a few websites for booking my trip but the rates that SU gives is cheaper than others for a last minute international booking. Would highly recommend! But the app is a bit not that user-friendly and hard to find bookings and others on the app, so would be nice those will get fixed.

I bought a ticket with a carry-on and a checked bag included, after paying I find out on the email that check back is not included I'm very upset and I call customer service and getting customer service help. I hope they solve the problem.

Everything was easy and user friendly when I purchased my international ticket, however at one point there are 2 boxes asking for passport, in one box, and "trusted traveler" info in another, I clicked the passport box, added my information and expected to enter my trusted traveler info next. The website did not give me the opportunity to enter this information. Now I have to spend time getting this information to the airlines so that I can bypass the TSA inspection at the US airport.

I recently booked a flight on Student Universe after it was recommended by a friend. As a new user, I was drawn to the platform because it mentioned that students could get up to a 30% discount after verification. However, after completing the student verification process, I was disappointed to find that there was no actual discount applied to the ticket price. The price remained the same as the regular fare, which left me feeling misled. I was expecting a noticeable reduction as promised. While the booking process itself was smooth, the lack of transparency regarding the discount was disappointing.

I was looking for a domestic flight in USA for a business trip. I previously checked other search engines and I end up here giving me the best option.

I am a student customer that was introduced to Student Universe through my study abroad program ISA. I was originally so excited with how many different options there were for flights. Unfortunately, my excitement diminished once my flight needed to the canceled. I have called now 5 times with no resolution, continued refusals of escalated the calls and a repeated line of "rest assure this will be handled in 24-48hrs." This has been the worst experience with international flight and customer service I have experience. I will no longer be utilizing this company. This matter has gone on for over 2 months and my flight that needs to be cancelled is now less than a month away. It is very unfortunate that the customer service and follow up is not existent when students traveling abroad already have a lot to manager.

I've been using Student universe since 2013 and your new website is horrific. It is so much harder to book my flights without the flexible dates option. I cannot change my currency with ease. I can't even login and find my bookings. There is no proper flow to how the pages work. Please revert to the previous features. I used student universe because it was convenient but I will stick to google flights for now.

In addition, there is something wrong with your date fields. When I change the date in one, it affects the date in the other. I have to reselect my dates a few times to get the right range.

Easy and pleasant experience changing my flight date. I would recommend using this company.

Simple, clean and direct format to book tickets. Doesn't overwhelm with ads

Hi, just writing as I'm unable to call due to the location I'm in but I urgently need someone to answer my email in regards to a flight date change. I've emailed a few times but have not heard back, please please can someone get back to me, it would be greatly appreciated

Great customer service and got e-ticket in 24 hours.Fares on lower side service on higher side

The experience to waiting in the queue and then selecting my flight and recievingall the information was easy and effortless.

Im not sure how it will be if something goes wrong and i need customer service, but getting a flight was easy, and it was wonderfully affordable.

The price was way better and affordable for me as a student that is trying to travel all around the world, seeing and exploring new cultures.