From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you for helping me change the traveller name
Good customer service, great airlines as well as many destinations.
So far so good but I haven't gotten on the plane yet
It was a very smooth experience, as long as nothing bad happens after then I am happy
The booking procedures were smooth and easy, hopefully the flight will be too!
Cheapest and best deal I was able to find compared to about 20+ other places.
Student universe made it affordable for us to travel
Overall, good. I just wish the itinerary was emailed to me instead of just a confirmation and a link where I have to put my email address to access the itinerary. Thanks!
Great experience! Will be using this platform more often
I booked a flight for my winter break. Affordable price and great service.
The support is very kind and effective and the services are the best!
Found out recently about Student Universe and I just realized how much I missed out on using your service for the first year of my studies. I am impressed!
I would like more info about how I get my ticket from the airline
Hi, when your booking is completed, you will receive a confirmation email from us with StudentUniverse reservation code and the airline's reservation code. Basically, it means your ticket with the airline is reserved. You can manage your booking with the airline's reservation code on the airline's website or app. When it's time to check in for your flight, you can do it on the airline's app, the airline's website, or at the airport. Feel free to contact us if you have any questions. Thanks!
Faced no issues with booking. Got the confirmation email from airline immediately.
For some reason I had a challenge with making a payment on the platform. We had to try other means to get the payment to work which was a bit disappointing.
Love this resource, beats orbitz, kayak, and justfly!
Prices are really good and this web-site saved me a lot of time because I dont need to spend hours looking thought different web-sites to find cheap flights.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback! Besides the confirmation email, you could go to your "upcoming trip" in the profile on our website or app, where you would find more details regarding your itinerary.