Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
Great since the very first box. Loved the outfits and colors!
I received an extra box that I didn't ask for and was never issued any way to return it. I received my third box and it has four clothes in it, which I don't know why why they would send me a heavy flannel when it's spring I would like spring and summer clothes in the spring and summer.
We're sorry for the confusion around the extra box and the seasonal mismatch. We offer exchanges for items that don't work for you and ensuring your future boxes are more aligned with your style and climate.
I really wanted to like this service. The part that is really bad is how they pair up your clothes. I'm 6' and 250 lbs. I said XXL and a 36 pant. They sent me everything as slim fit or super fitted. Couldn't even move my arms. After several days to trying to get their customer service to reply they said I should have uploaded more pictures of my style! Then, they have no return policy. I wanted to cancel immediately and the answer I got was that I should try again. Um NO. Much better competitors to them out there with as good styles. Thanks but no thanks.
We’re really sorry your experience was disappointing. We do offer exchanges and would be happy to get you items that fit properly. We’ll also follow up to ensure your sizing preferences are reflected accurately in your profile. We hear your concerns and truly regret we missed the mark.
I've been using Stately for a few months now, and I can honestly say it's transformed the way I shop for clothes. As someone who doesn't have time to browse stores or keep up with fashion trends, this service has been a lifesaver. From the start, the sign-up process was easy and personalized. I filled out a short style profile, and my first box arrived quickly. The clothes were exactly my style—smart, versatile, and comfortable. Every box since then has included a great mix of essentials and statement pieces, all from quality brands I wouldn't have discovered on my own. The stylists clearly pay attention to feedback, and customer service is top-notch—super responsive and helpful whenever I needed to exchange something. What I love most: It saves me time and effort The value is amazing for the price I've gotten tons of compliments on my new outfits Highly recommend Stately for any guy looking to upgrade his wardrobe without the stress.
That’s exactly what we aim for! Stylish, functional, and compliment-worthy — we’re so glad you’re enjoying your wardrobe refresh.
My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.
We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!
Clothing selections should have seasonal selection included, Clothing received was nice, but not for this time of year.
Thank you for the feedback! We’ll be sure to review your profile and adjust future boxes to include more seasonally appropriate pieces.
Very helpful and comprehensive. All my questions were answered.
We’re so glad everything was clear and helpful! Thanks for the great review — we’re always here when you need us.
They advertise themselves are experts in dressing people up in really stylish business-like clothes, but my first box had no business clothes, despite me setting my style guide up for that. After giving my feedback on this disappointment, box two had barely changed. I had to email them separately and explain that I felt like I was being scammed. Only then did they start giving me proper clothes. You also never get the same designer twice, and I have gotten some pretty poor quality, and even damaged clothes.
We’re really sorry to hear about the rocky start and the quality concerns. We appreciate you sticking with us and giving clear feedback. We’ll make sure your profile reflects your expectations for business attire and higher quality pieces, and follow up to ensure the experience improves from here.
We are glad we joined Stately and have no complaints about our decision. Ensure that your customized customer profile is always up-to-date. For instance, make sure to revise your waist measurement if you have shed some pounds! You can easily switch up your clothing color options if you find that a particular shade does not suit you. Embark on an interactive journey! Enjoy yourself!
Great advice—and we’re glad to hear you’ve had a positive experience! Keeping your profile updated is key, and we’re here to help if you ever want to make changes.
I received the three items and was pleased with the articles
Glad to hear you’re happy with your latest box! We appreciate the great review.
I asked earlier to no longer add shoes into the subscription. I have diabetes and have to wear a quality shoe, the shoes in the box I will never wear, they are always too cheap and uncomfortable. I would rather upgrade to a more formal/business subscription without shoes if possible.
Thank you for letting us know about your footwear needs. We’ll remove shoes from your profile and look into upgrading you to a more formal subscription that better suits your preferences.
The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service
We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!
The clothes are nice and, surprisingly, fit better than I expected. Better than when I shop for myself. I have submitted changes to my original styles and sizes and the next box reflected those changes immediately. Great service and great value thus far.
We love hearing that the fit and service have exceeded your expectations! Thanks for your kind words.
I am pretty busy, and grateful that I can get a box shipped to my house, verify everything fits, and exchange anything that doesn't work. I've had really good luck and choices are in line with my fit and fashion. Happy customer here.
We’re so happy to hear the service has fit seamlessly into your schedule—and your closet! Thanks for your continued support.
For the most part, I enjoyed the experience. All items are of quality and for the most part, fit my style. The one sticking point is value... as in, is it worth it?
This is a question I would answer, "Yes it is", but the margin, IMO, for me, was slim. Slim enough that I will take a break for now.
We appreciate your thoughtful review and are glad you’ve had a mostly positive experience. We’ll continue refining your selections to ensure they feel worth it. Thanks for giving us a try!
At this time no complaints, happy with everything i got, just one item not my type but in in the process of getting fix
Happy to hear things are going well overall—and glad the fix is already underway for that one item. Thanks for being part of Stately!
The quality seems alright, but the style isn't really what I go for.
Thanks for the honest input. We’ll revisit your style preferences and adjust your profile to better reflect what you’re truly looking for.
Great box to start but then they started to feel lackluster with same brands and smaller quantities of items.
We appreciate the feedback and hear you on the repetition. We’ll work with your stylist to introduce more variety and freshen up future selections.
I love the service. I just wish I could review the products after I receive them. I have not been able to the last 2 boxes and nobody seems to know why
Thanks for the heads-up! We'll look into why your product review option isn’t working. You receive an email after your order is delivered to rate the items but we will be sure to look into this!
I struggle to get any specific help or resolutions to issues. And there's always issues.
We’re really sorry you've run into ongoing issues without clear resolution. We’ll escalate this and have someone follow up directly to make sure your concerns are addressed properly.
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s amazing to hear! We’re so glad you’ve enjoyed the colors and outfits from the start. Thanks for being part of Stately!