Staples

Returned PC with 3 year paid warranty. Travelled 45 mins to store, having been told it would be checked in the store. Not true! All they did was phone their insurers, who argued and were rude and obstructive. Worst ever customer service experience. Avoid!

I normally purchase my postage machine cartridges on Amazon. We needed one ASAP, and though the price was a lot more, we ordered through Staples because of the next day delivery. That was 10 AM Tuesday. It is after 5 on Thursday. No Cartridge! And when I finally gave up and told them to cancel the undelivered order, they promised someone would call me in 24 hours!

I ordered computer monitors for my company and while they arrived quickly, the return process has been very trying. The monitors were of poor quality, so I wanted to return them. I'm still involved in a 3 week process that will likely take another 10 days to complete. It's really unbelievable. Buyer beware!

Very impressed with how quickly ordered merchandise is delivered. Only reason for not giving 5 stars is that it would be better if the merchandise was available in stores and they didn't have to order it online.

For basic business items I've become a Staples.com fan. Last time I ordered some ink the shipment arrived the next day. That's pretty amazing to me. Never had an issue with ordering. I've found their prices to be competitive, and good products. Maybe not always lowest price but close. Put it all together, Staples.com has become my Go To option.

I recommend this store for anything in terms of office supplies - they can provide any piece at reasonable prices. I`m constantly getting the supplies for my friends small business and never had an issue.

As an office product need this is my all time favorite place to online shop. Great products, price and shipping! Their delivery policies and service are very good. Their store sales folks could be better informed about location of items in their own store. A minor frustration.

Staple's has been running some pretty attractive sales lately with many apparently decent prices. Kudos for that. But please pay close attention when receiving VISA card rebates. If not utilized and cashed immediately, they are quickly diminished in value by having fees applied to their value. They eventually become virtually worthless if not used. Just don't delay in spending your rebate or suffer my fate and lose hundreds.

Order all my office supplies from them no matter how large or small they always deliver. Not fast, but always within the time frame stipulated and never had the BS of an item being replaced with a similar which I've had with other companies

I honestly don't understand how Staples stays in business except that they are better than nothing or Walmart.

They seldom have a variety of product, often have none of a particular kind, and staffers/employees to get help from is nearly impossible.

You can probably find just about anything in office supplies at Staples. I love this store but you have to no your prices. Read the weekly flyer and look for bargains. When a product goes on sale, to my knowledge, it is really on sale. If your looking for some assistance, you might be looking until the three wise men come walking down the street. On the bright side, Staples offers reward miles.

When it comes to ink cartridges, their selection is limited and maybe there should be a small touch screen system sitting in front that lets you select your brand and model etc etc before looking for someone to help you.