Staples

Staples rewards is a scam. Employees at the store argue with customers. The merchandise is hard to find. You can't find anyone to help you. Inept management + indifferent staff = failure. Shop elsewhere.

I have ordered business cards from Staples before and with success, but this time their website was Obnoxious and Uncooperative. With much patience and time, necessary because of their inept website, I was finally able to construct a card and prepare it for ordering. Then the site bombed me out and lost all my work. Did I say Obnoxious? Total waste of time. Good Bye, Staples.

I will not be returning to any Staples location after the experiences that I have had this week. After ordering my product online, the money coming out of my bank, and receiving an email specifically saying that I was ready to pick up my item. Once arriving at the store, I tried to collect my order through their curb side pick-up where I was talked to quite rudely by staff and also told that I would have to wait longer for my product to be "Processed" in their system. (Although I got an email saying that it was ready) So, after waiting for over an hour to receive my item. I randomly got another email while in my car, saying that the item was not processed and the order was cancelled. So here we over 5 days later, I still have not gotten the money put back into my account and have only had negative experiences with all of their customer support and actual in person staff throughout their locations

This is a review for Staples, but it also applies to Office Depot, in that they are both exceedingly dull and uninspired big box stores for office products.

I am leading with Staples though, as it is near me and not out on "the strip." Also, I bought my computer from them.

You will find the most run of the mill supplies for your business or home office at Staples... but do not expect anything that is the least bit fine or inspired.

Frankly, I miss the privately owned paper goods store, where one might find Cross pens, Italian papers and those wonderful cardboard office files that tied up with a grosgrain ribbon.

The "sales associates" are usually listless high school students who have no idea what you are talking about or where things are located within the store. At check-out, they will barrage you with a million questions about becoming part of their corporate club and BS like that.

All in all Staples is adequate yet dreary.

Three lackluster stars.

Salesman tried twice to use debit machine for our purchases then said it wasn't working. We then used a credit card. Found later in the day that 2 debit purchases hit our checking for $110 each. After 4 calls thru various phone trees this is still not resolved. Nobody at Staple wants to take any action to refund our money. Store says 24 hours for a refund, corporate says 3-5 business days. Their mistake has cost me time and money. Will shop elsewhere next time.

Staples just doesn't compete in the marketplace. Their stores look nice and their employees are friendly however they're not very knowledgeable. Once in awhile you'll find an item on sale that's a very good price. Other than that they try to sell too many different products and don't have a true focus. However for school supplies and office basic supplies I would definitely use them. Some people would say that they can get better pricing at Walmart, there's a big difference between people who shop strictly at Walmart and those who want good quality products. You may pay a little more for office supplies at Staples but the products are much better. I wouldn't suggest buying any electronics of any type there.

While the tape had started coming off the lid and keys upon arrival, it wasn't until around day 12 that I started noticing problems with my new (refurbished) laptop.

Of course, since the '14 day' return policy applies to -all- laptops, I'm now out of luck (and over $400) and dealing with trying to get my less-than-month-old laptop repaired by the refurbishment company. It was supposed to be for school, but it's not much use when it needs to be sent off for repairs within two weeks of purchase.

Messaged Staples 18 days after delivery to attempt to return, keeping in mind of course that an entire week of that time the city was snowed in.

I needed a large ski map given out by the Resort to be copied and reduced in size. The results were perfect. Now i ski with a much smaller map 8.5 in by 11 in., so much easier to use on the slopes. Store #1416 Glendale Co. Thanks RT

I wanted to buy online a package of 5 Staples retractable pens at the displayed price of $5.94. But by the time I got to the checkout area (not easy) they had given me a different (more expensive item at $7.04), added sales tax of 43 cents and shipping at $9.95, so my one package of pens now totaled $17.42. Can you guess that I did NOT place the order? Also,, Chat is available only during business hours Eastern time. So if you are on the West Coast and want to chat at 6 pm. forget it. They are not available. I'll never buy anything from Staples.

Bought a chromebook online. They cancelled the order because they could not verify my address because it is a new building. They sent me to the billing department when i called, who told me i was fraudulent. I called back and asked for a manager who offered to sell me anything i wanted at full retail price, but no apology or discount. I will never step foot into a staples again or ever be a customer at staples.com again. Save yourself the 3 days of hassle and take your business anywhere else. Definitely the worst customer service i have ever encountered!

I worked in the Staples in Orleans Massachusetts. The managers are selfishly motivated and are holding on for dear life because the store is tanking. I was abused by someone who was asked to step in because there was lack of help he fired me never met him before for asking if he wanted help. Can we say women haters. Do not go to work for them you will not be happy and Staples sure doesn't give a flying f***