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Stackry

Overview

Stackry has a rating of 4.4 stars from 20,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.

This company responds to reviews on average within 3 days
+37
How would you rate Stackry?
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Saudi Arabia
1 review
0 helpful votes
Follow Ammar S.
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Very helpful and very fast customer service with the quick chat and very experienced thanks All

Date of experience: September 17, 2024
GB
1 review
0 helpful votes
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Brilliantly packaged
December 11, 2023

As always, super easy process. I paid for fragile wrapping and it was super well packaged, I could tel care was taken by Kevin S (on my label). I'm really impressed. Arrived in a couple of weeks. Thank you

Date of experience: December 11, 2023
GB
1 review
2 helpful votes
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Quick, efficient and cost effective
December 1, 2023

Stackry is a well known organisation among the UK comic book scene for how affordable it can make shipping multiple comics from the US to the UK in comparison to using other postal methods. With their consolidation options and the care they take in packing your order I can see why they came as highly recommended as they did. On this first package alone I have saved over $110 in shipping costs and received my package in under 2 weeks. What an absolutely brilliant service, thank you very much!

Date of experience: December 1, 2023
GB
1 review
0 helpful votes
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Inconsistent application of hazardous materials charges means it is unpredictable if it would just be cheaper to pay for direct international shipping from companies without consolidating packages. Long term user but increasingly avoiding the service as no longer offering value.

Date of experience: November 7, 2023
Judy G. Stackry Rep
over a year old

HI Richard. We are very sorry you are not happy with our prices and services. I took a look and can see that it was a hazmat shipment due to the nail polish. Due to international regulations, shipping dangerous goods requires Stackry to use a certain box size and it limits the available carriers. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us. You may read more about common hazmat products here: https://www.stackry.com/en/hazmat. Our customer service team are professionals and have great knowledge about what can and cannot ship. If using us in the future, please don't hesitate to send us a product link, so we can help determine if it will be hazmat. If you would like to discuss this in more detail, please email us at support@stackry.com, attention to Veronica. Thank you and have a nice day.

Saudi Arabia
1 review
0 helpful votes
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We received our last order one day before it was expected. The Stackry team has been very helpful throughout this whole process and I cannot recommend this service enough, especially to those living abroad!

Date of experience: August 19, 2020
Australia
1 review
0 helpful votes
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Everything was smooth, no mishaps. First time user based on reviews and research. Stackry is worth a try, you'll be satisfied! I was pleasantly surprised how quickly the delivery came with DHL from US to Australia.

Date of experience: August 7, 2018
GB
1 review
0 helpful votes
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Amazing service
April 17, 2023

Super helpful website that guides you through the process and makes it very easy to understand even for an absolute beginner like me.
This service is seriously amazing! So affordable and user friendly I could not possibly recommend stackry anymore.

Date of experience: April 17, 2023
GB
1 review
0 helpful votes
Follow Yanikie C.
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Consolidation fee was a bit too much than what I expected, especially since most of my orders where place together from the someplace however Amazon decided to send them separately. Plus i think there needs more cheaper shipping options if I may have to stop using this stackry.

Date of experience: July 27, 2022
Laura C. Stackry Rep
over a year old

Hi Yanikie,
We are very sorry you are not happy with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at support@stackry.com.
Thank you, and I hope you have a nice day ahead.

Australia
1 review
1 helpful vote
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Storage fee continued to be charged after consolidation was requested. Delay in consolidating was at your end.
Surprisingly higher postage cost than my previous shipments.
Will reconsider before using this service again

Date of experience: December 21, 2020
GB
1 review
1 helpful vote
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Would use again
September 6, 2023

Really helpful customer service team, quick responses as first time! Very quick at alerting to when your parcel arrives and its weight. Consolidation saved me a lot! But being honest more expensive than I had imagined- next time I will order lighter items

Date of experience: September 6, 2023
Austria
1 review
0 helpful votes
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Consolidation resulted in the same weight and size of the parcel, and the same shipping rate, but I was still charged for it. Shipping rates only showed that the cheapest offer didn't include the possibility to ship liquids at the last possible stage.

Date of experience: May 1, 2024
Judy G. Stackry Rep
over a year old

Hi Theodora. Thank you for bringing this to our attention. I apologize we were not able to make the package smaller to save you on shipping. This occurs in some cases, where the original shipping box is the best fit. What we should have done is sent you an email that the package was not able to be repacked and refunded the repack fee. I have gone ahead and issued that refund to you. I will make sure your feedback is passed along to the appropriate department manager. Sadly, one of our carriers do not ship liquids. We list this information on the carrier selection page and on our shipping options page: https://www.stackry.com/en/stackry-shipping-options.
If using us in the future, please don't hesitate to send us a product link, so we can help determine if there will be any restrictions. We are available by phone, live chat or email at support@stackry.com.

GB
1 review
0 helpful votes
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Excellent until my latest issues with breakages where I received a heartless rude email from one of your managers which basically told me to shop elsewhere- have never been dealt with so rudely before

Date of experience: June 5, 2020
Hong Kong
1 review
0 helpful votes
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Awesome forwarder at reasonable prices
March 30, 2018

Stackry has not failed me in the few years I've signed on with them. Their prices are not the cheapest however given 1. There's no ongoing membership fee, 2. They consolidate, 3. A very helpful customer service 4. Tax free state address - there really isn't any complaints - you get exactly what you paid for. If you want to save a few pennies, you'll end up spending the time reading a lot of fine print and the costs will stack up anyhow. I have recommended this to all friends, you can use this link to get a $10 discount: https://www.stackry.com/register?referral=*******

Date of experience: March 29, 2018
Canada
1 review
0 helpful votes
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How Do You Spell Pros
October 3, 2017

These guys are really good at what they do. Stackry consolidated 6 boxes into one and only needed 36 hours to get the whole shipment into my hands in British Columbia in pristine condition, all for a reasonable price. Thank-you very much.

Date of experience: October 2, 2017
Singapore
1 review
0 helpful votes
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Flaky experience
January 24, 2021

Flaky experience. Website not working, had to go through the pay/send cycle several times. Very frustrating and many hours wasted! If you have tech issues - put a note on your site and get a better sever farm

Date of experience: December 24, 2020
Albania
1 review
0 helpful votes
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Good Parcel Service Alternative
September 10, 2018

Having the opportunity for combined shopping and physical inspection prior forwarding to remote countries is great. However, Stackry has unique rules governing what they will mail such as pepper spray which is legal in my country and other products they avoid seem to be way over the edge of paranoia leaving me somewhat disappointed in the end. Service was excellent or would have rated it far less.

Date of experience: September 8, 2018
Australia
1 review
2 helpful votes
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Stackry is an amazing mail forwarding company. Easy to use website that explains everything perfectly, fast consolidation and shipping, and products arrive in excellent condition. Now a loyal customer.

Date of experience: August 21, 2015
Saudi Arabia
1 review
0 helpful votes
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Not satisfied with the prohibited items policy
May 25, 2022
Updated review

Not satisfied with the prohibited items policy. Leather pistol holster, is it considered a prohibited item, please reconsider or look for an alternative shipping company
غير راضي على سياسة المواد المحظورة. حافظة جلدية لمسدس هل تعتبر مادة محظورة أرجو أعادة النظر أو البحث عن شركة شحن بديلة

Date of experience: April 25, 2022

تأخير بتجهيز الشحنة نتمنى التحسن بالمستقبل

Date of experience: May 4, 2020
Australia
1 review
1 helpful vote
Follow Bridgette E.
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First try no shipping options, they only became available when I logged back on, also very expensive for such a small package, so I wont make a habit of buying things this way. Are larger packages more economical?

Date of experience: August 17, 2021
Pakistan
1 review
0 helpful votes
Follow Adil S.
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As advertised
July 9, 2018

No complaints really, except that I didn't think that repackaging/consolidating meant throwing away individual boxes/wrapping/protection for the items. Probably saved me money in shipping weight, though, so satisfied overall. But if you buy fragile/delicate stuff then may need to let them know to keep the packaging.

Date of experience: July 6, 2018