Overview
Stackry has a rating of 4.4 stars from 20,660 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
The best reship site on web super fast they will work you for items
Thanks
Tried 3 other sites and Stackry is the best
Perfect however shame that 5$ was added while every detail was in order
Really expensive for small items. No coupons work for i Canadians even though on the Internet, there are international codes. Otherwise, pretty impressed with the layout and step-by-step instructions.
I am using the first time the stackry service. The communication was very poor.
I thought consolidation timing never mentioned its duration. And no one answered my question
Hi Habib. Thank you for your feedback. We are very sorry you are not happy with our service. Please accept our apologies for the delay with your consolidation. Due to a recent surge in package volumes, our typical consolidation time frame of 2-3 business days is taking closer to 3-5 days. The increase in volume along with Stackry being closed on the weekends has contributed to the delay. Please rest assured that we are actively addressing this issue and ensure we continue to provide the high level of service you expect. Upon review of your account history, I do show client support responded to your email, so I am sorry if you did not receive that reply. If you would like to discuss further, please email us at support@stackry.com attention to "Adel". We hope to gain your trust back. Thank you and have a great day.
I do think the prices are extremely high but it's an awesome way for me to get packages to Canada from the US when they don't ship here :) Customer service is helpful as well!
I'm regularly overcharged and cannot get a response from customer service. This will be my last order with Stackry
Hi Lisa, Thanks for the honest review. We are so sorry you were not happy with our pricing and our service. Upon review of your account history, I see client support responded to your recent email but there was no reply back. We would like to investigate your dissatisfaction further and see what we can do to help gain your trust back. Please respond back and we will look into this further. Thank you, and I hope you have a nice day ahead.
Stackry provides a great service to international buyers. Shipping it at reasonable cost with many options to choose from.
First class service as always. Great help from the staff.
It took to long to receive my shipment and too many steps and delays and with very high price
Hi Nawal. Thank you for your business and feedback. Sorry you were not happy with our services. Upon review of your account history, I see the shipment took 8 days to arrive to you including the consolidation. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
It is an excellent experience do far I'm so happy with your support and how you make the process smooth and easy
So far so good! I will reserve full judgement until I get my tracking info, but Stackry have been smooth in notifying me of everything they needed to, and it looks promising and like I have finally found a solution to the age old problem of really wanting something and the shop refusing to post it over seas!
Some live chat people aren't as helpful as I'd like about the quality of some packages on arrival and one did arrive without my receipts
These guys never left you down. Items are always packaged beautifully, reliable, first class customer support and contact. Couldn't rate them any higher. A+
Been good, although not clear what 'keep invoices' means, you keep them, or the parcel keeps them? Assumed that by not ticking the invoices are removed.
Everything seems straight forward and smooth so far
Charles is awesome! Thank you from a fellow disc golfer!
I have used Stackry a couple of times to ship products that I can only buy in the US to Europe. The service is very smooth and easy to use but as ever I do wish it wasn't as expensive. Unfortunately the things I am shipping are only released a couple of times a year and sell out fast so it is hard to 'stack' goods and get the cost down that way.
Just painless and easy. It was door to door with no fuss. It was incredible!
Quick and professional. Great way to save money and get items from sellers that do not ship internationally
Hi Kieran. Thank you for the nice review! We appreciate your business.
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sharee. Thank you for your honest feedback. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Coupon codes expire, so in the future, please check in with customer service to see if the coupon code is a valid code. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.