Overview
SpoiledChild has a rating of 3.3 stars from 816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 10th among Beauty Products sites.
It was a great and promising experience. So thankful I can try out these products!
They tricked me and dont have a order cancellation option i want to cancel the order but i cant..
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I'll keep it simple and just say that it's truly not worth it. I purchased for months on and off through the years. 2 months ago, I decided to come back. I still had my bottle from last month and the alert that my order was going to ship in 5 days popped up for the current one so I cancelled. 2 weeks later, in the dead of night, I got an email solely from PayPal stating that Spoiled child charged my account... I thought it was a phishing email at 1st! Like, how shiesty would it'd be if they charged me for an subscription I cancelled ON TIME. I emailed them about it and Melissa emailed back. They tried to gaslight me as well and claimed that I didn't cancel it but "changed the date of my auto-fill." Strange how I "changed the date" but it was charged on time without any notice from them. They don't send confirmations when you halt subscriptions to them, then they bs and stonewall when you hold them accountable -- if they wanted a problem then they've got one with me. It's not stopping with one review on this website.
Update: Melissa in particular didn't help in the slightest. She answered like a bad AI and did not provide clarity/ responses that correlated to my queries, frustration, and concerns. I finally got help from a Miranda ( I can't recall her name but I know it also started with an M.) Within 2 emails, she shed light on the situation and resolved my concern. I'm done with Spoiled Child because of staff like Melissa and it's reflected throughout this site that she only seems to escalate issues rather than resolving them -- who really deserves that treatment when they fork over their money to a company? I still never received a receipt from Spoiled Child which is fishy af but I'm returning what was purchased and closing out connection to my accounts.
Thanks a million again Miranda! If they were all as straightforward as you were there would be a lot more people sticking to the company.
Great shopping experience can't wait to try the products I look forward to seeing amazing results.
Thank you for your kind words! We're thrilled you had a great shopping experience and are excited for you to try the products. We can't wait to hear about your amazing results—please let us know how it goes!
I am only on my first week, but my gut has felt so much better, going to order my second just so I can make sure it is working
That’s amazing to hear! We’re so glad you’re already feeling a difference in just your first week. Consistency is key, and we’re excited for you to continue your journey. Thanks for your support, and we appreciate you ordering again!
I like the quiz because it let me put down my needs and I felt more that the experience was going to be positive because you knew more about my problem so thank you for that
Thank you for sharing your experience! We're so glad the quiz helped tailor the process to your needs. We’re here to support you and look forward to helping you achieve great results!
Pleased! Can't wait to get started! I want the results to be in
That’s awesome! 🎉 We love your excitement and can’t wait for you to get started. Wishing you great results - keep us posted on your journey!
Hello, I just placed my first order and am excited to receive it. When buying something for myself, I over analyze it. Takes me forever to actually place an order. This morning, I asked a good friend what products she uses and she said she loved Spoiled Child. That was all I needed to hear and I placed the order.
Hi Cat! Thank you so much for your kind words and for trusting us with your first order! We’re thrilled to hear that your friend loves SpoiledChild, and we’re so excited for you to try our products too. We’d love to hear your thoughts once you’ve had a chance to use them! Feel free to reach out if you have any questions or need tips. Welcome to the SpoiledChild family!
I had a great experience with SpoiledChild. The questionnaire was easy to use. The website was easy to navigate and informational.
Thank you for sharing your experience! We're so glad you found the questionnaire easy to use and the website informative. Your feedback means a lot to us, and we’re happy to hear you had a great experience. If you need anything else, feel free to reach out -we’re here to help!
I tried to go and cancel auto all together. I just want to try it first. Then I can decide if I want to subscribe. There seems to be no way to cancel. I do not want to be made to commit to something I haven't tried.
There were many pop up offers when checking out so many I almost didn't make a purchase at all. Please consider having less pop up offers and more offers you can see while shopping and prior to checking out.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I have tried the powdered collagen and I find it difficult to drink…. I love spoiled child…
Thanks so much for the love! We love having you in our capsule crew. <3
Cancelled my order, I couldn't even get the order placed, without going through 6 different add on pop ups. NO THANK
Hi! We reached out to you via PM but haven't heard back. Please get back to us, and we’ll be happy to sort it out
The website was very quick to move between selection and cart - almost too quick. I had to delete and reorder to make sure it was correct..
Thank you for your feedback! We appreciate you sharing your experience. We’ll take a closer look at the checkout process to ensure it’s smooth and user-friendly. Your input helps us improve, and we’re grateful for it!
The ordering process was great! Now I just hope the taste is palpable.
Thank you for your feedback! We’re so glad to hear that the ordering process was smooth. We hope you enjoy the taste just as much! If you have any questions or need assistance, feel free to reach out. Enjoy your experience! 😊
The add on order offers ruined the experience for me. There were too many offers and i ended up clicking on an order I don't need. Worst of all is there's no option to cancel orders
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
The check out process went well I am now waiting on my product and I will review that after a couple of weeks
Thank you for your feedback! We're glad to hear the checkout process went smoothly. We hope you love your product once it arrives! Looking forward to your update in a few weeks - let us know if you need anything in the meantime.
Super easy to browse, products are well described. I love the fact that there are several discounts for subscribing to a monthly subscription.
Thank you for your kind words! 😊 We're thrilled that you found our site easy to browse and enjoyed the subscription discounts. Hope you love your products!
Smooth transaction, very easy to navigate website. I will follow up when I try my product.
Thank you for your feedback! We’re glad you found the transaction smooth and our website easy to navigate. We look forward to hearing your thoughts once you’ve tried the product!
Cannot find receipts in account area to download. Cannot call to ask where to find it because there is NO CUSTOMER SERVICE PHONE NUMBER!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Madison! Thank you so much for your kind words! We’re thrilled you had a great experience and are excited for you to try our products. Let us know how you like them!