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SpoiledChild

Overview

SpoiledChild has a rating of 3.3 stars from 812 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 11th among Beauty Products sites.

service
214
value
191
shipping
187
returns
150
quality
161
This company responds to reviews on average within 1 day
+132
How would you rate SpoiledChild?
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Massachusetts
1 review
0 helpful votes
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This is gonna be my first time drinking SpoiledChild
September 26, 2023

This is gonna be my first time drinking SpoiledChild! And I have too much expectations! I can't wait to drink my Collagen! I'm gonna be so happy with my new hair and skin! I hope so!

Date of experience: September 26, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see results

Arizona
1 review
1 helpful vote
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THIS COMPANY IS A JOKE!
December 6, 2022

IF I COULD PUT 0 STARS I WOULD HAVE THIS COMPANY HAS CHARGED MY ACCOUNT OVER AND OVER AFTER I SENT THE USELESS PRODUCT THAT DOESNT WORK. THE PRODUCT WAS RETURNED AND I WAS STILL CHARGED THE $125 THIS COMPANY IS A JOKE!

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Texas
1 review
0 helpful votes
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So far so good!
October 12, 2023

So far I've gotten to browse all the products available from SpoiledChild. I got to read how their products can help me. From skin care to hair care to dietary supplements, all the products explained what they were how they could help me and even other people who have tried their products and their experience using them. There are alot of good products, what I didn't like is that there wasn't really a percentage or an amount of each ingredients in their products that was used. And they do use fillers as some of their main ingredients in their skin care products which i didn't like.(This is on skin care products that I was looking into). To me that's like watering down some key ingredients that make the product work just enough to make you keep trying it hoping you'll get better results if you keep using it for longer periods of time. I haven't tried their products yet but I'm starting off with their skin care products and will try other products if im satisfied and actually do see results from using SpoiledChild. It was easy to pick a product put my payment info in and complete the order. Fingers crossed I get good results. Thanks guys!

Date of experience: October 11, 2023
Melissa M. SpoiledChild Rep
over a year old

Can’t wait for you to try our products!

California
1 review
2 helpful votes
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SCAM. Save yourself time and headache
February 19, 2024

I made an attempt to write an honest experience on their review site, but it's designed to reject any new negative ones coming in. So here I am bc my review was filtered out from their fake website. I call it fake bc it rejects honest reviews that doesn't benefit them.

I purchased two items from spoiled child.

The colllagen and serum.

1- The collagen

The mango bottle was delivered to me with no seal wrapped in the top cap area. With any product to be ingested whether it be medicine, peanut butter, gum, a bag of chips, etc, it will a have protection. If no seal, then it should have some kind of a click when open to assure it hasn't been tampered with.

No seal or click.

I reached out to a Melissa where she took care of it by replacing it with another one. I shall see if it does the same. If so, I will have to discard the replacement as well.

2- The serum

The serum doesn't have a mechanism where you can pump out the product. There is no plastic tube that connects to the pump to the serum where you end up pumping w barely anything coming out. How inconvenient! They don't fill the product all the way either. It's about 60% filled I wonder if it was sent a used product by mistake or just poor quality control on their end. And because it is only 2/3 (60% filled)….

You will resort having to twist open the bottle and manually pack it out.

I reached out to the same Melissa regarding the second issue I was experiencing and all of a sudden she ghosted me. Unbelievable.

While all the other times she responded super fast 💨 from pre ordering like I'm talking about responding within an hour! As soon as she received the the second issuew the serum…

Dead silence.

I emailed a second after hearing no response for a few days, again, silence. No reply back. Unbelievable.

It's one thing when you experience a problem with an order (it can happen) but when the customer service is unusually unhelpful is a whole another problem.

Don't let the few actors they paid that came on endorsing fool you bc they have no idea what's going on in the internal side. This is bad business

One bad customer is probably not a big deal to them that is why they are not responding to me writing the customer off, but it will multiply.

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SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Florida
1 review
12 helpful votes
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Shouldnt even get one star but i guess have to leave one lol. I never recieved my product to even know if it works well or not. They just took my money, honey. No custy number either :( useless.

Date of experience: July 13, 2022
Melissa M. SpoiledChild Rep
over a year old

I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.

Missouri
1 review
1 helpful vote
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Hair falling out
December 1, 2022

Does anyone else's hair fall out after using? Idk if im over thinking things, but im loosing ALOT more hair after using this product than I ever have before.

Date of experience: December 1, 2022
Melissa M. SpoiledChild Rep
over a year old

Hi! It can take some time for your scalp to adjust when using a new product or ingredient. We recommend you apply the product every other day for around 2 weeks and then gradually build up to everyday use so that your scalp can get used to it. You may experience some fallout or itchiness while your skin adjusts to the formula.

Additionally, all of our products are dermatologist tested and have passed clinical studies to confirm they are safe for sensitive scalps! To put it simply, our best-in-class products have been obsessively tested.

If you feel you are having an allergic reaction to a product or notice continued hair fallout, we recommend you stop using the product right away and consult with your doctor or dermatologist.

California
2 reviews
0 helpful votes
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I decided to give the product a test…… and oh my gosh! I love it so much! My hair loves this product. It feels fuller MUCH healthier and I've only been using it for just a week or two. And bonus-The 90 day treatment tracker also seems to work as a dry shampoo -my hair easily gets greasy and flat after about three days and I only wash my hair once a week, but because of this product not only does it keep it fresh all week, but it also has given my hair back it's health! I have two toddlers who constantly pull up my hair and there's so much damage. And stress has made my hair fall out quite a bit with all I have going on. This product is saving me!
As for The rapid recovery hair mask ….the first time I used it I followed the instructions and wasn't a huge fan… I have incredibly thin hair, but I have found a way of using it that I love SOOO much and my hair LOVES it. I take a little bit of the product, rub it into the ends of my hair and leave it and my hair has looked so much better every day sense. I have a new hair routine. That's so easy simple and I love it. Takes me five minutes or less every day and I feel fresh and looking good.
My hair has life again!

Date of experience: October 16, 2023
Melissa M. SpoiledChild Rep
over a year old

Results never get old ⚡

California
1 review
0 helpful votes
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Service great
March 16, 2024

Received product a few days ago. Will follow up with results in a couple of weeks. Just started using it.

Date of experience: March 6, 2024
Canada
1 review
0 helpful votes
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Never received my order
February 24, 2024

I never thought this was a fraud but it they took my money and never sent any products. Very dissatisfied do not buy from them

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out

Virginia
1 review
0 helpful votes
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Excited!
October 19, 2023

I received my package in the mail today and the liquid collagen tastes exquisite. I can't wait to see improvement in my skin and hair.

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Date of experience: October 19, 2023
Melissa M. SpoiledChild Rep
over a year old

Cannot wait for you to see the results

Utah
1 review
1 helpful vote
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Never delivered
May 1, 2023

Never delivered and customer service is a joke, still can't get any resolution, but they would like me to give them a good review. NOT!

Date of experience: May 1, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
I am sorry that you have not received your order. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Canada
1 review
1 helpful vote
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Fraud do not fall for their adds the stole 400 dollars from my credit card two days ago from an add on Instagram

Date of experience: February 27, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Oklahoma
1 review
0 helpful votes
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Dont Dont buy
February 8, 2023

It scam to take your money product does not work and can't contact customer service directly have to email them

Date of experience: February 7, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options

Iowa
2 reviews
0 helpful votes
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Love this product, works great!
October 15, 2023

I have been using this project for a few months, and my hair is growing back! It's about 2 inches long and down the sides over my ears!

Date of experience: October 14, 2023
Melissa M. SpoiledChild Rep
over a year old

Great to hear

Texas
1 review
1 helpful vote
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Rip Off
March 24, 2023

I placed an order for the "try before you buy" package. Understood that I would not be charged until I decided to keep it. My account was charged $132+ immediately. You can't call so I emailed, told them I couldn't believe they charged my account immediately, I wanted a refund and do not want the product. I was told that they charge your account to protect against fraud. Who does that? They agreed to refund the amount, which took TEN BUSINESS DAYS. The next week I was charged $165+ for a "subscription" that I signed up for. Did not understand I did that. Again you cannot call, had to email and WAIT. They agreed to suspend subscription and refund in TEN BUSINESS DAYS. The next day I was charged $165+ AGAIN. I am now out $300+ and never tried the product and WILL NEVER try the product. You can VENMO, Zelle, ApplePay where you can call if there are problems. I now have to email and wait again for a resolution. DO NOT ENGAGE WITH THIS COMPANY.

Date of experience: March 23, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.

Colorado
1 review
0 helpful votes
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Try before you buy
October 8, 2023

I've only had the product for a week but my hair feels like silk. I'm definitely loving the products.

Date of experience: October 8, 2023
Melissa M. SpoiledChild Rep
over a year old

The love is mutual!

Georgia
1 review
0 helpful votes
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Maybe a face scan?
November 4, 2023

I liked. It over all. I just there was a face scan like other beauty companies have so your company could see what your working with.

Date of experience: October 5, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Teresa! Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to the relevant team.

North Carolina
1 review
1 helpful vote
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Perfect!
July 21, 2023

This product taste absolutely delicious, and I am loving the benefits that comes with it! I definitely recommend.

Date of experience: July 21, 2023
Melissa M. SpoiledChild Rep
over a year old

Hi Dontre!
The love is mutual

California
1 review
0 helpful votes
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Easy ordering!
October 9, 2023

Easy ordering and convenient subscription setup. The product very tasty and a good add to my morning regimen.

Date of experience: October 8, 2023
Melissa M. SpoiledChild Rep
over a year old

It’s the best of the best!

Washington
1 review
0 helpful votes
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These people scammed me,I had to pay $6 for shipment only instead they deducted $52+$6 yet their customer service is horrible,not to even respond mails,SPOILED CHILD is no go ZONE y'll

SpoiledChild attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2024
Melissa M. SpoiledChild Rep
12 months ago

Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out