SpoiledChild has a rating of 3.3 stars from 816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpoiledChild most frequently mention liquid collagen, hair mask and mango flavor. SpoiledChild ranks 10th among Beauty Products sites.
I loved this spray. Used it for 8 months with great results. Then decided to switch to a pricier brand And had yet to see the same results. When I'm done with this bottle I'm switching back.
I'm all about the serums…and Spoiled Child is a GREAT one! The consistency slides right on and dries evenly. I've definitely seen a difference in my face!
Hi Charity!
We’re honored to be a part of your routine
My only problem was the delay in the shipment arriving, and I am still waiting, and when the product arrives, I will write my opinion about the product after trying it. Very excited.
So, when I looked in my account the day they charged me, it was well over 180 bucks in Canadian money and I lost my $#*!. They've been telling me that they voided the pre-authorization, yet I don't see ANY of my money back. Worst of all, they take up to 24 hours to reply and I've threatened to tell everyone that they SUCK and HERE I AM! DONT BUY IT OR YOU'LLL SUFFER LIKE I DID!
Save your money for something else, for the love of everything!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
People this stuff is from China! This is why it takes so long to get back to your messages! Time difference. Product does not work hair mask is a scam!
Hi Louise,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com with your order details. Put "Site Jabber" in subject line. They would love to look into your options.
I assumed this product was pul based but it is more like water. This causes my hair frizz up and wouldn't be practical for me to use daily. I'll be returning the item very soon
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
SpoiledChild is a 100% contradiction to their name brand! This company goes above and beyond with everything they do. Their formulas and products are out of this world and they actually do work. I have personally used several different skin products and hair product that I can attest made a difference, noticeably, that turned me into a dedicated believer in this brand. When you view the product choices that SpoiledChild has to offer, it's not overwhelming where you spend hours searching for the perfect product. They have formulated ingredients together to cover multiple areas so that you do not need five or six different bottles of skin care products. All you need is one, maybe two, of their reusable & refillable capsules. The look of the product itself is very fancy and classy with a modern twist. The feel of the actual product itself is very light, not oily or heavy feeling. You can't go wrong with any of their products, you really can't! Not to mention they have top notch customer service! There staff or whomever handles customer relations Is one of the best if not the best that I have ever come in contact with. They make sure that you're not only just satisfied but that you are completely and fully satisfied and if you are not they will make it up to you by many different ways and many different means! If you have an issue with a product you don't have to worry about it because they'll find a way to make it better for you and they do go above and beyond every time with every conversation no matter how minor or major it may be! Two thumbs up from me... This is one hell of a stand-up company!
We’re so happy to hear that!
In 2022 I should have read reviews first-- Unfortunately I did not. But I did return the product. Notified my bank to not put through any payments to SpoiledChild. SpoiledChild kept sending (sporadically) hoping customers forget or don't check their accounts. Here we are July 2023 they put through a $92 charge to my card (my bank is refunding me, BLOCKING them again, and changing my card #/banking info) and SpoiledChild sent me another box. I've emailed customer service 2x today regarding all of this and how to send their bs product back to them. DO NOT BUY FROM THEM! (Kimberly DeLeva)
Hi,
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com with your details. Put "Site Jabber" in subject line. They would love to look into your options.
I order a lot online. I also like to try new products and brands I've never heard of. When they have the, "try it before you buy it" offer then I'm all for it. I've found some of my favorite brands, I still use today, using this method. I didn't lose out like most, but I got charged as well. Just a tip if you do try it, Make sure you return within the 14 days. That means make sure your order gets to them within 14 days after delivery. I read somewhere that after that they would give you store credit. I just wouldn't risk it because what the heck are you gonna do with store credit on a product your returning? Should be a red flag. Also, I've noticed imaginary refunds that they posted to my SpoiledChild account, but never actually got refunded to my credit card. I got charged full price for the product that was returned within my 14 days. Still haven't been fully refunded yet. Not sure if u will be. Customer service has been quick, but not informative. So makes me think it's just AI generated or something, or just templates that they send out. Nothing that actually describes my issues I have. So still waiting for my full refund, but other than that DO NOT BUY from them!
*Btw product smells gross, at least I thought it did and I don't think really does anything tbh*
Hi Rye,
We would love to look into your status and get to the bottom of the issue. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line.
I found an ad that said to try before buying what caught my attention, I followed the process and in the end if they charged me for the product that I just wanted to try, I tried to communicate to customer service but it doesn't work, I feel scammed and I don't know if they put me on a subscription
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I've noticed my hair is much shiner, and I sleep better. The only side effect is ai started break-in out. Still taking and hoping my skin will clear up.
Good experience with getting out and knowing about possible delay.
Absolutely adore this product. I have hair past my butt and was considering chopping it all off due to split ends and damage. This brought it back to life.
The love is mutual
Gave a review. Got my email confirming 15 dollars off my next purchase with the code. Tried to use the code. Didn't work. Reviews are a waste of time.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Just ordered it and I thought the shipment got lost but contacted the customer service and they were super fast attentive to my issue and efficient can't wait to see the results!
So happy we were able to make the situation right! You’ll be obsessed with the results
I'm sorry I didn't take pictures for my before and after. But this stuff works. I only took it gor three months and that was all i needed.
My hair grew back and I'm happy.
Hi Christina!
Thanks so much for the love! Results never get old ⚡️.
The whole time I was filling out the order form it only stated that I would be paying $5 for shipping that's it and as soon as I placed the order it took out $110 I got an email saying it's just a temporary hold and it'll be back in 1-4 business days it's been longer then that I tried to cancel the order after it took the money and they wouldn't let me cancel and just offered me credit
Hi!
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.
I took the test about 10 times lol I had to start over finally I got it and can't wait to try it I'm a women that knows 30 days isn't enough time to show so I will do it for 90 to see and if I see I will continue.
You’ll be obsessed
The process is something I don't want to have to deal with each time I decide to order a product. I would prefer to just see a list of all your products then chose what to buy
Hi Dine - Thanks so much for the review and for your feedback - we really do value your opinion and I'll be sure to pass it along to the relevant team
I was charged for a trial for a product I never received. I did the Try Before You Buy, but never received the product and was only offered $100 credit instead of a refund. The thing is, they OVERCHARGED my card that could not be overcharged. Customer service seemed more like marketing bots, suggesting to me what to buy with the fake $100 they gave. NEVER AGAIN.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I put an order and money was taken from my visa card then, shipment was on the way and then disappeared, said it was cancelled and i still dont have my money back.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
Answer: It doesn't! They charge you the full price before trial starts.
LOVE to hear this!