business logo of SpiritShop

SpiritShopReviews 536

3.8

From the business

Your School. Your Gear. Your Way. SpiritShop is your one-stop store for custom high school apparel, team and mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear - featuring top brands at unbeatable prices.


spiritshop.com
Detroit, MI
How would you rate SpiritShop?
grey star
grey star
grey star
grey star
grey star

SpiritShop Reviews Summary

SpiritShop has a rating of 3.8 stars from 536 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpiritShop most frequently mention good quality, high school and timely manner. SpiritShop ranks 8th among Sportswear sites.

This company responds to reviews on average within 0 days
Pennsylvania
1 review
0 helpful votes
Follow Darlene H.
Unfollow Darlene H.
Send Message
Share Review
Report Review

Great gift!
October 6, 2024

This company fulfilled my order, delivered it in a very timely manner...

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

Thank you for taking the time to leave a review. We're glad you're pleased with your purchase!

Texas
1 review
0 helpful votes
Follow Alma C.
Unfollow Alma C.
Send Message
Share Review
Report Review

Great
October 6, 2024

My order was on time. Shirts were as I expected. Service was great. Thank you

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

We're glad you're pleased with your order! Thank you for shopping with Spirit Shop!

Texas
1 review
0 helpful votes
Follow Julie S.
Unfollow Julie S.
Send Message
Share Review
Report Review

5 Stars All Around
October 6, 2024

Very high quality work done in USA, quality products, very quick processing and shipping, extremely satisfied and will return again and again for any future needs...thank you Spirit Shop!

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

Thank you so much for the 5-star review. We're pleased to know you're happy with your order and look forward to serving you in the future!

New York
1 review
0 helpful votes
Follow Esther P.
Unfollow Esther P.
Send Message
Share Review
Report Review

She loves it
October 6, 2024

Placed an order for a hoodie for my daughter.she picked the design and loves it. Easy and quick. Thank you!

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

We're delighted to hear you're happy with your purchase! Thank you so much for taking the time to leave a review.

Tennessee
1 review
0 helpful votes
Follow Elyse Y.
Unfollow Elyse Y.
Send Message
Share Review
Report Review

Sports shirt
October 6, 2024

I really liked my shirt but I can tell you they don't run true to size. I ordered a size larger hoping it would be a little baggy but it was not. My prayer is that it didn't shrink in the dryer.

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

Thank you for your review. We carry many brands and sizing may vary by brand. Please contact us at customerservice@spiritshop.com and we can offer a discount on another size.

New Mexico
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Send Message
Share Review
Report Review

Nice backpack, perfect logo.
October 6, 2024

Arrived as expected. However, the logo was peeling on the top edge, so I had to tear it so the whole thing wouldn't peel off. I think it's ok now. But wish that was quality inspected before shipping it out. Otherwise, pleased with product.

Date of experience: September 26, 2024
Customer S. — SpiritShop Rep
11 months ago

We're sorry you received a defective item. We're always happy to offer a replacement in the rare event of a print defect as long as a picture is provided. Our customer service team has reached out to you.

Illinois
1 review
0 helpful votes
Follow Leneva R.
Unfollow Leneva R.
Send Message
Share Review
Report Review

SCAM
September 22, 2024

It took my money out of my bank account twice and then never gave me a confirmation email or anything and then my order just disappeared.

Date of experience: September 12, 2024
Customer S. — SpiritShop Rep
11 months ago

Hi Leneva, Unfortunately your card was declined and we do not have a way to force an order through when a card is declined. It's possible for a pending amount to show in your account, but that amount will disappear in 2-4 business days since there is no order.

Virginia
1 review
2 helpful votes
Follow Pallavi T.
Unfollow Pallavi T.
Send Message
Share Review
Report Review

I ordered 2 items following the size guidelines on the website. Within 20 minutes of ordering them, I realized that they are not approved by the school and try to cancel the order and they refused to do so indicating some process about how it automatically goes to manufacturing but if something has not yet started, then atleast make an attempt to cancel it.
Turns out their size charts are wildly inaccurate. Once I got the items, I sent them an email about it indicating the problem and their only response is about they don't do refunds/exchanges. Even though their items are incorrectly sized, they wanted proof of the measurements and rather than try to find a way to mitigate the problem, they only offered a coupon for the issue.

Date of experience: July 11, 2024
Customer S. — SpiritShop Rep
11 months ago

We're sorry you weren't happy with your purchase. We carry many different brands and sizing may vary by brand so each item has its own size chart with garment measurements provided by the manufacturer. Because products are printed on demand they're not returnable, but we can offer a discount on a new size. We're happy to assist with that if you contact us at customerservice@spiritshop.com

Rhode Island
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Send Message
Share Review
Report Review

I've orders 2 pairs of sweatpants and so far have struck out where the sizing is HUGE. I went from XL to L and will probably try again w a medium. Experience has been great but since it's all custom school or town branded gear you don't have any recourse to return anything.

Date of experience: May 10, 2024
Customer S. — SpiritShop Rep
over a year old

Thank you for your purchase and for taking the time to leave a review. While we don't take returns because of everything being printed on demand, we can offer another size at a discount. Please contact customerservice@spiritshop.com for more information.

Michigan
2 reviews
0 helpful votes
Follow Leanna J.
Unfollow Leanna J.
Send Message
Share Review
Report Review

VERY NICE
May 20, 2024

I was looking for a hoodie to replace one my husband had for years & wore out. I had not heard of this company but am SO HAPPY that I took a chance- the hoodie is exactly as described & pictured. I love that it is made in
MI- love to shop local. The price is very reasonable and it arrived FAST & just fine.

Date of experience: May 9, 2024
Customer S. — SpiritShop Rep
over a year old

We're delighted to know you're happy with your order! Thank you so much for sharing your experience.

Michigan
1 review
0 helpful votes
Follow Teri I.
Unfollow Teri I.
Send Message
Share Review
Report Review

Softball tshirt
May 18, 2024

Came quickly, fits well, and graphics just as I wanted...thank you!

Date of experience: May 8, 2024
Customer S. — SpiritShop Rep
over a year old

We're delighted that you're pleased with your order! Thank you for the 5-star review!

Virginia
1 review
1 helpful vote
Follow Christine M.
Unfollow Christine M.
Send Message
Share Review
Report Review

A pleasant ordering experience
May 18, 2024

I placed an order for a sweatshirt. The style, color and size were available. I received notifications when my order was placed, when it had shipped, and the expected date for delivery, which was the actual date I received it.

Date of experience: May 8, 2024
Customer S. — SpiritShop Rep
over a year old

We're delighted to hear you're pleased, and we appreciate you taking the time to share your experience!

New York
1 review
0 helpful votes
Follow Bobbijayne J.
Unfollow Bobbijayne J.
Send Message
Share Review
Report Review

Very happy
May 18, 2024

Am taking these to SC for my 3 sons to put on and get a picture.

Date of experience: May 8, 2024
Customer S. — SpiritShop Rep
over a year old

We're glad you hear you're happy with your purchase! Thank you for shopping with Spirit Shop.

Minnesota
1 review
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Send Message
Share Review
Report Review

One of Two items was perfect
May 18, 2024

I ordered 2 items. One was perfect and as expected. The other item was sized much smaller than expected so may need to re-order and size up (may 2 sizes up...was very small.)
Super fast shipping and price was great. Thanks.

Date of experience: May 8, 2024
Customer S. — SpiritShop Rep
over a year old

Thank you for taking the time to leave a review Nicole. Please contact our customer service team at customerservice@spiritshop.com for information on discounted size replacement orders.

New Mexico
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Send Message
Share Review
Report Review

Great Quality
May 18, 2024

The timing was perfect for a good quality product. The only downfall is the blanket we ordered was shown as black on the website and shipped and was a deep Navy Blue.

Date of experience: May 8, 2024
Customer S. — SpiritShop Rep
over a year old

Thank you Amanda for taking the time to leave a review. Please email our customer service team with your order details and we'll be happy to look into this.

Texas
1 review
0 helpful votes
Follow Lloyd L.
Unfollow Lloyd L.
Send Message
Share Review
Report Review

Spirit Shirt
May 7, 2024

This item arrived in a timely manner and was as advertised and described. Nice transaction, thanks.

Date of experience: April 26, 2024
Customer S. — SpiritShop Rep
over a year old

We're glad to know you're happy with your purchase! Thank you for shopping with Spirit Shop.

California
1 review
1 helpful vote
Follow Erin B.
Unfollow Erin B.
Send Message
Share Review
Report Review

I love my sweatshirt
April 29, 2024

Great experience. I will repurchase from this company. I get tons of compliments on my sweatshirt.

Date of experience: April 19, 2024
Customer S. — SpiritShop Rep
over a year old

Thank you for sharing your experience, Erin. We're so glad you're pleased!

Florida
1 review
0 helpful votes
Follow Bill O.
Unfollow Bill O.
Send Message
Share Review
Report Review

The ability to customize t-shirts with an image that I upload is awesome. The items I've ordered are processed very quickly and arrive amazingly quickly. They look exactly like what I saw in the orders. Great work!

Date of experience: April 12, 2024
Customer S. — SpiritShop Rep
over a year old

We are thrilled that you're happy with your purchase! Thank you so much for taking the time to share your experience.

Pennsylvania
1 review
0 helpful votes
Follow Debbie R.
Unfollow Debbie R.
Send Message
Share Review
Report Review

Insulated mug
April 22, 2024

Came in a timely manner, and was exactly what I had ordered.

Date of experience: April 12, 2024
Customer S. — SpiritShop Rep
over a year old

Thank you for the 5-star review. We're so pleased you're happy with your order!

Michigan
1 review
1 helpful vote
Follow Terry K.
Unfollow Terry K.
Send Message
Share Review
Report Review

Sweatshirt order
April 22, 2024

I was very happy with how quickly my order was delivered! Thank you, keep up the good work!

Date of experience: April 12, 2024
Customer S. — SpiritShop Rep
over a year old

We're delighted to hear you're happy with your order! Thank you for shopping with Spirit Shop.