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Sonic Electronix

Overview

Sonic Electronix has a rating of 3.7 stars from 270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sonic Electronix most frequently mention great prices, free shipping and huge selection. Sonic Electronix ranks 2nd among Car Stereos sites.

service
61
value
55
shipping
56
returns
49
quality
48
This company does not typically respond to reviews
How would you rate Sonic Electronix?
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California
1 review
3 helpful votes
Follow Eric Y.
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We had been looking for inexpensive par cans and got a really good deal from sonic elecontronics on the LED par cans. I will try them again for other DJ equipment as the cans were shipped on time and intact condition.

Date of experience: April 6, 2014
Minnesota
1 review
1 helpful vote
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Horrible Service
August 14, 2020

They sold items stating they would be at my house the next Thursday. Thursday came and they hadn't been shipped. Representative admitted items were on back order. Frustrating they sold items and promised a delivery date, billed my card, and knew they didn't have items.

Date of experience: August 14, 2020
Kansas
1 review
0 helpful votes
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They are $#*!ty
July 10, 2020

Never received my items giving me the run-around they are big liars and they are lazy as f*** I would not recommend buying anything to do any business with these people at all cuz all they going to do is take your money give you the run-around have you fill out all these papers just to get your money back bad bad bad bad bad bad bad overall way bad I would not recommend anybody in America do business with these people. I wouldn't give any stars but to process my review

Date of experience: July 10, 2020
Texas
1 review
0 helpful votes
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They will not return defective merchandise under any circumstances, they only make you pay shipping for another defective item. The ONLY way they will return it is if you don't open the box. I got a dead amp and I installed it the next day and the lights wouldn't even come on. Asked to return yet because I "connected power" i couldn't return even though it was obviously defective.

Date of experience: August 31, 2022
Nebraska
1 review
0 helpful votes
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Derrika handled my questions for a return on a amp I had purchased. And directed me to contact sales for any questions and /or advice on my purchase of a different amp to fit my build. Thank you Derrika and Sonic Electronix

Date of experience: August 3, 2021
New Jersey
1 review
0 helpful votes
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They dragged their feet for months while i paid. Then told me they couldn't do anything for me. No refund, no product replacement, nothing. Thanks for nothing.

Date of experience: February 23, 2024
South Carolina
1 review
2 helpful votes
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Called yesterday at 10:45am received a message that there was more than 20 calls ahead of me and I could choose to receive a call back which I did. Waited 7 hours and 15 minutes till they closed.no call back called today at 7:00am when sonic opens and received the same 20 calls ahead of me message. 5 hours later and still waiting.

Date of experience: October 5, 2017
Georgia
1 review
0 helpful votes
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Perfect
February 26, 2018

Everything was perfect I have no complaints everything else is perfect speakers fit perfectly inside my car I do want to order another amp because the amp I got isn't going to work but you guys are perfect

Date of experience: February 25, 2018
Indiana
1 review
0 helpful votes
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Shortage
July 2, 2021

After finding out my order hadn't shipped due to my product being on back order or no longer available, I contacted customer service. The service was top notch Derica the first person I spoke with was quick to recognize the issue and Dustin the person I was transferred to resolved my issue quickly and had my shipment on the move! Initial email communication is very lacking but the customer service number made up for it. I've dealt with this company off and on for years now and this was the first issue I've ever had

Date of experience: July 2, 2021
Pennsylvania
1 review
0 helpful votes
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I ordered Metra speaker adapters for the rear door speakers of my 2010 Kia Soul-!. Install went perfectly until I reinstalled the door panels. The adapters caused the speakers to set out to far. My mistake of reading to much into the job and not calling Sonic to double check. The adapters that came with the speakers worked perfectly.

Date of experience: February 28, 2018
Georgia
1 review
0 helpful votes
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Great prices
March 5, 2018

I got a good set of speakers at a very awesome price couldn't be happier and my speakers got here fast and it didn't cost me no extra charge for shipping and Helen just the regular $5 fee and I had my speakers in 2 days $26 total yes I'm a happy camper I will definitely show up here again and suggest this site to anyone else

Date of experience: March 4, 2018
Washington
1 review
0 helpful votes
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Shipping was up to 7 business days, but came in 2! Never disappointed with Sonic Electronix. Prices and selection has always been better than any brick and mortar store.

Date of experience: February 10, 2018
Florida
1 review
0 helpful votes
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I love Sonic Electronix best car audio retailer I've ever dealt with. I even received personal help from a gentleman there named Cody who helped me with all of my orders amazing guy!

Date of experience: February 27, 2018
Virginia
1 review
0 helpful votes
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Why are they great?
February 11, 2018

Fast shipping, great prices, and quality merchandise. What more could you ask of a company? Usually have all kind of stock from speakers down to installation tools

Date of experience: February 10, 2018
Missouri
1 review
0 helpful votes
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Great company with a lot of great priced item with fast shipping. Very good return policy as well. I love how they send emails for discounted and on the spot sales.

Date of experience: June 6, 2018
Texas
6 reviews
13 helpful votes
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Won't respond
May 5, 2018

I've had multiple problems with this company, after buying a product, if there is a problem, seller won't respond to correct it. I see a sinking ship here. Buyer beware.

Date of experience: May 5, 2018
Pennsylvania
1 review
2 helpful votes
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They Suck
August 4, 2020

It took them 3 weeks to send only half of my order. Still never got the other half! They are the biggest scam online. I would have given this place 0 stars if I could!

Date of experience: August 4, 2020
Arizona
1 review
0 helpful votes
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Easy
March 5, 2018

I have yet to receive my order only because of the recent storm we had over the weekend but the website is super easy to use and you can get everything you need all in one spot

Date of experience: March 5, 2018
Michigan
1 review
1 helpful vote
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I was impressed by not only the reasonable prices, but that $30 of installation accessories were included. Shipping was also really fast, which I greatly appreciated.

Date of experience: March 11, 2018
Illinois
1 review
0 helpful votes
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Good service
April 3, 2018

Perfect service fast and reliable shipping real good shopping experience I would definitely recommend to anyone and I will more than likely shop here again

Date of experience: April 3, 2018