Car Toys

Horrible place to go didn't give any type of good service and I will never go back or recommend this place to anyone that is

Car Toys frequently has sales and advertises Free Installation, then when you get your stereo and take it in for installation they want to charge you $1100 for the "Free" installation, claiming that free is only for a basic install and whatever you purchased (a Basic $249 stereo) requires lots of extra parts and work that isn't noted anywhere at all in anything you've received. What a rip off. This is how they make their money - cheep prices and gouge the customer with overpriced installation fees. I'll never shop with them again and I'll do everything in my power to let others know not to as well.

The whole point of GPS tracking is to disable your car and quickly recover it if stolen. This disable feature only works if it is properly connected. Spent a lot of money for it not to work properly. Contacted the manufacturer and they were able to confirm the system received the disable signal. Since the car was not disabled it is an installation issue. Part of the installation process is to confirm it works properly. This obviously was not done. Wonder how many others received a bill for something that doesn't work. Hopefully people test this function before finding out the hard way it was not connected properly.

I paid for a light bar around 500.00 used there snap finance paying 99.00 a week n yes I didn't noticed until later I ended up paying close to 2,000.00 never again will I use Car Toys nor will I recommend them to my enemies let alone my friends! Greedy Company!

Got a quote from them for free install with purchase. They guy told me 300 for my dash kit, another 300 for my whip that plugs into my harness. I did some research before calling and expected it to cost a few hundred, not 1500 just for install. I also had past issues with them so it was against my better judgement even getting a quote. They suck and as soon as I said that was too much he got super disrespectful. So they will never get my business again. I also found someone to do my install for 1k double din included

About 2 months ago I had car toys install a radio/gps in my truck. I told them that I would be trading my truck in soon. They told me that they would swop the radio into my new truck for me. No mention of an additional $1300. 00, by the way I already paid $2000. 00 and it wasn't even the unit that I wanted.
There was a long delay in the installation. I will never, ever use or recommend Car Toys to my friends, family or my customers. I feel like I just got robbed.

A couple weeks ago I had them detail my toyota tacoma. They didn't do a very good job. The job cost almost 400$ and the windshield was had streaks they didn't clean under the back seats and other places. They also just toss every item you leave into a bag with no regard. Wouldnt recommend them for a cleaning job

They will tell you a install price then call you later and jack up the price. My quotewas 225.00 then went 525.00 didn't have them do the install took it to stereo king paid 165.00
STAY AWAY FROM CAR TOYS!

The first experience wasn't a good one, but that was because of one employee that couldn't do his job right. When I took my car back, they were excellent with everything and I appreciate there understanding. I recommend anyone to come to car toys they do the job right and treat you well! Ty!

I had a very pleasant experience with Car Toys having them install the steering wheel controls for my Sequoia. Their prices were fair enough for a brick and mortar shop and the quality of the installation was top notch that Clay provided. I asked to inspect the wiring before they system was buttoned up. All connections were nicely crimped and zip tied neatly. Don took the time to show me other features of my system and I will be doing more business with them again.

Sam Jordan and the entire staff at the 550 Broadway store in Denver Co were all amazing to deal with. They go above and beyond even though I was there for an Intoxalock. Thank you!

I've never had a more terrible more offensive more absolutely lazy unaccountable experience in my life. These people didn't install the unit correctly in the first place and after the six time of bringing it in because it kept trying to reset its self I found out that they hadn't even logged any of the phone calls any of the visits where they supposedly fixed it. Nothing at all. I got into two accidents while having the drone God dash cam installed and neither one were record because the unit was not working correctly. Unbelievable. Don't ever go to car toys I spent three thousand dollars for nothing.

Open box special, a pioneer Top-O-Line in dash with backup cam for the wife. Great deal. Great service. Great install. Volume control did not last even 2 lousy, stinking hours? Volume up works fine, but then it lowers volume back down to ZERO on its own?
I have had 2 dealings, purchases from Car Toys in the past and there were NO PROBLEMS or SCAMS what so ever. Now the Colorado Springs CO, north Academy Car Toys store is out to destroy their integrity. How sad.
A fix is due in the next few days. Hope it works?

Rated 1 out of 5 stars
STAY AWAY from the Rockwall Texas…
STAY AWAY from the Rockwall Texas location!
The so-called assistant manager Arthur has to be without a doubt the worst Customer Service oriented Manager I've ever encountered. Always on his cell phone while you're trying to talk to him face to face. Never acknowledges anything as has NO clue what he's selling. No car audio experience at all. He's a real d...

I would give them zero rating if I could. They tested the radio and pooled off the doors to check the wiring. The doors would not go back. It cost me 700 to fix. Buyer beware.

I had Car Toys put in my stereo and rear view camera for my Dodge Truck.
I paid $400 for service and quality of work that was far below what I paid.
I had to go to another stereo installation business to find out a relay was
Needed so the stereo could work properly. Car Toys took the cheapest route
To wire in the stereo and by doing so made the stereo work improperly. They don't
Deserve a star but had to put in one star to submit a review

If it's custom not stock don't waist your time they allways want to see it even if it's a simple job like a install all I want is power and that's it! Where I dropped the radio in and because I cut the dash for custom install on dash and it was a little bigger it's not perfect they said go put in a new dash what a joke during pandemic they turn down money! Lol there to crowned up for my likings