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SmartFares

Overview

SmartFares has a rating of 3.8 stars from 7,370 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartFares most frequently mention good experience, customer service and easy process. SmartFares ranks 5th among Travel sites.

service
247
value
231
shipping
165
returns
198
quality
222
This company responds to reviews on average within 3 days

Instant Feedback

5,979 reviews
How would you rate SmartFares?
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BO
1 review
0 helpful votes
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Boleto
February 17, 2023

Ya experiencia fue buena con la compra de mi boleto

Date of experience: February 16, 2023
Canada
1 review
0 helpful votes
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Très bon service
February 18, 2023

Réservation facile rapide. Recommandé je pars dimanche de québec c'est superbe

Date of experience: February 18, 2023
Spain
1 review
0 helpful votes
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EDMEN
March 21, 2023

Necesito que confirmen el estado de mi vuelo a Peru

Date of experience: February 19, 2023
Spain
1 review
0 helpful votes
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Bien
November 22, 2022

Bien hasta el momento pero se vera cuando aborde, todo fue muy sencillo

Date of experience: November 22, 2022
Peru
1 review
0 helpful votes
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Excelente servicio
February 19, 2023

Muy buen servicio para comprar los pasajes súper seguro

Date of experience: February 19, 2023
South Africa
1 review
0 helpful votes
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Satisfactory
November 23, 2022

Je suis très satisfaite par rapport a la rapidité de votre agence

Date of experience: November 23, 2022
Canada
1 review
0 helpful votes
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Reservación
December 22, 2022

Bad service no gusto y molesto la
Experienciazzzzzz

Date of experience: November 22, 2022
Paraguay
1 review
0 helpful votes
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Great service!
February 18, 2023

Great option Jajajjaja Jajajaja. Lekdkbssv jdjdjbdb

Date of experience: February 17, 2023
Colombia
1 review
0 helpful votes
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Muy bueno
February 19, 2023

Página confiable, buenas opciones para planear el viaje

Date of experience: February 19, 2023
Canada
1 review
0 helpful votes
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Mal servicio de reservación
December 22, 2022

Estoy en aeropuerto de Toronto y aún no me tienen mis reservas,no responden

Date of experience: November 22, 2022
Paraguay
1 review
0 helpful votes
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Genial
February 22, 2023

Buenisima rápida y barata creo que llenó mis expectativas

Date of experience: February 21, 2023
Germany
1 review
0 helpful votes
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-
November 24, 2022

———————————————————————————————————————————————————

Date of experience: November 24, 2022
Latvia
1 review
0 helpful votes
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...
June 7, 2024

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Date of experience: May 28, 2024
Canada
1 review
0 helpful votes
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Excellente service
February 24, 2024

Toujours Satisfait avec SamarrFares merci beaucoup

Date of experience: February 24, 2024
Uruguay
1 review
0 helpful votes
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Hj
November 11, 2024

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Date of experience: October 31, 2024
Mauritania
1 review
0 helpful votes
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Ok
February 16, 2023

Good ok mutlaq aldwaish
Good ok mutlaq aldwaish
Good ok mutlaq aldwaish
Good ok mutlaq aldwaish

Date of experience: February 15, 2023
Honduras
1 review
0 helpful votes
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Xxx
December 14, 2022

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Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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Hhh
February 21, 2023

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Date of experience: February 20, 2023
Turkey
2 reviews
0 helpful votes
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Thanks
May 21, 2024

Thanks you
Thanks
Thanks
Thanks
Thanks
Thanks
Thanks

Date of experience: May 11, 2024
Florida
1 review
0 helpful votes
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Español

No los recomendado
Prácticas comerciales desleales: cobrar tarifas de cancelación por un reembolso completo que la aerolínea acredita Este sitio web es una ESTAFA abslouta, no reserven con ellos Estafadores tengan cuidado

¡Nunca jamás haga negocios con esta agencia! Son mentirosos y roban y se aprovechan de las situación desesperada de los clientes
Manténgase alejado de este sitio web! En el sitio, dice que no hay cargo por cancelación antes de las 24 horas justo en la parte superior de la página que puede "Revisar y reservar con confianza: ¡puede cancelar de forma gratuita dentro de las próximas 24 horas!".
Cuando llamé, fueron muy groseros y me colgaron. Cuando pedí cancelación (a los 30 minutos después de comprar el boleto) dentro de las 24 horas, me preguntó (Luis de servicio al cliente, quizás nombre falso creo que los Indios no tiene nombres Hispano) por qué quería cancelar el vuelo? ……. "le dije por razones de salud y me dijo que tendría que pagarles $200 por la cancelacion. Cuando se les pidió que proporcionaran los términos de estas condiciones, no pudieron encontrarlo, pero dijeron que el precio que pague por seguro de cancelación ($59.96) era por si la compañía cancelaba el vuelo, bien ridículo como voy a pagar el vuelo que cancele la compañía, supongo que la compañía tiene que pagarme a mi... ¡Increíble
Son un grupo de agentes del servicio de al cliente de la India no profesionales y súper groseros," y estafadores profesionales. Suena como un completo fraude y no confío en esta empresa. Tratan de cómo tomar el dinero de los clientes a como de lugar. Disputen a travez de su banco o Tarjeta de Credito y el Best Bussiness Buro (BBB)

English

Never ever do business with this agency! They are liars and they steal and they take advantage of the desperate situation of the clients
Stay away from this website! On the site it says there is no charge for cancellation before 24 hours right at the top of the page which you can "Review and book with confidence - you can cancel for free within the next 24 hours!".
When I called they were very rude and hung up on me. When I asked for cancellation (within 30 minutes of buying the ticket) within 24 hours, he asked me (Luis from customer service, maybe a fake name I think Indians don't have Hispanic names) why did I want to cancel the flight? ……. "I told him for health reasons and he told me that I would have to pay them $200 for the cancellation. When asked to provide the terms of these conditions, they couldn't find it, but they said that the price I paid for cancellation insurance ($59.96) was in case the company canceled the flight, so ridiculous how am I going to pay for the flight that cancels the flight? Company, I guess the company has to pay me... Incredible!
They are a bunch of unprofessional and super rude customer service agents from India," and professional scammers. Sounds like a complete fraud and I don't trust this company. They deal with how to take money from customers at any cost. Dispute through your bank or Credit Card and the Best Business Bureau (BBB)

Hindu

इस एजेंसी के साथ कभी भी व्यापार न करें! वे झूठे हैं और वे चोरी करते हैं और वे ग्राहकों की निराशाजनक स्थिति का लाभ उठाते हैं
इस वेबसाइट से दूर रहें! साइट पर यह कहता है कि पृष्ठ के शीर्ष पर 24 घंटे से पहले रद्द करने के लिए कोई शुल्क नहीं है जिसे आप "समीक्षा और विश्वास के साथ बुक कर सकते हैं - आप अगले 24 घंटों के भीतर मुफ्त में रद्द कर सकते हैं!"।
जब मैंने फोन किया तो वे बहुत रूखे थे और मुझे फोन कर दिया। जब मैंने 24 घंटे के भीतर (टिकट खरीदने के 30 मिनट के भीतर) रद्द करने के लिए कहा, तो उसने मुझसे पूछा (ग्राहक सेवा से लुइस, शायद एक नकली नाम जो मुझे लगता है कि भारतीयों के पास हिस्पैनिक नाम नहीं हैं) मैं उड़ान क्यों रद्द करना चाहता था? ……. "मैंने उसे स्वास्थ्य कारणों से बताया और उसने मुझसे कहा कि मुझे रद्द करने के लिए उन्हें $ 200 का भुगतान करना होगा। जब इन शर्तों की शर्तें प्रदान करने के लिए कहा गया, तो वे इसे नहीं ढूंढ पाए, लेकिन उन्होंने कहा कि रद्दीकरण बीमा ($ 59.96) के लिए मैंने जो कीमत चुकाई थी, अगर कंपनी ने उड़ान रद्द कर दी थी, तो यह हास्यास्पद है कि मैं इसके लिए भुगतान कैसे करूंगा उड़ान जो उड़ान रद्द करती है? कंपनी, मुझे लगता है कि कंपनी को मुझे भुगतान करना होगा... अविश्वसनीय!
वे भारत के गैर-पेशेवर और अत्यधिक असभ्य ग्राहक सेवा एजेंटों का एक समूह हैं, और पेशेवर स्कैमर हैं। एक पूर्ण धोखाधड़ी की तरह लगता है और मुझे इस कंपनी पर भरोसा नहीं है। वे इस बात से निपटते हैं कि ग्राहकों से किसी भी कीमत पर पैसा कैसे लिया जाए। अपने बैंक या क्रेडिट कार्ड और बेस्ट बिजनेस ब्यूरो (बीबीबी) के माध्यम से विवाद

Date of experience: August 7, 2022