Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
Second order, still love the products but wish they would inspect the items before sending. Usually 20% comes damaged and we cannot use it. They always replace the items, but it sometimes causes us problems with delivery to clients, having to wait for the undamaged replacements to come.
We mistakenly 'ordered' the wrong design as we had several options. After sending an e mail, we were contacted at once via the art department and a new proof was sent out immediately. I was very pleased with the experience of using your website and I am very happy with my shipment. Thank you very much.
We had an issue with our order and the emblem not showing up very well. Silkletter's customer service division is currently working with me to resolve the issue, and reprint our portfolios. I am very satisfied with how prompt the service team has handled my issue, and feel confident that Silkletter will insure our satisfaction.
Quick site response time & easy account set up. Great product price and free shipping is a bonus! Received order quickly. Would not hesitate to purchase from Silkletter again.
There was no digital poor sent to confirm the appearance of the final product. This led to a misalignment of the printing.
Lowest pricing found for the product I needed. Lots of other great items I am looking forward to trying. Just wish that the shipping would calculated for states other than the lower 48. They were very quick to advise of shipping rate and order received within the same time frame as free shipping.
Super Easy to order and price is great. Product looks exactly how we wanted it to.
Best Corporate Promotional Products website.
This was simple and easy to do. Loved that i could rotate the logo!
The design team was prompt and helpful in tweaking the design to make it look its best.
Wonderful over the phone customer service, fabulous product!
Great quality, fast service, great price!
The price was excellent. The site made it easy to design my own sign. I will definitely use them again.
I was very pleased with SilkLetter's customer service and the help and information I received from those with whom I communicated, both by phone and email. Everything when very well and my client is very happy. Thank you so much for providing great customer service and a very nice product, all with competence and a wonderful professional attitude. I appreciate it very much!
I was pleased with the product I ordered...I really don't have any =thing to compare it to because I have never ordered anything like this before...I plan on doing some camparative shopping with a few other sites I found but will more than likely re-order with you :)
Product looked very nice with our logo.
I online chatted with a sales person and they were very helpful in telling me how to order multiple colors.
Great, but I wanted to get the product with printing and the set up fee was a surprise cost. I ended up buying them blank.
I've been waiting and waiting for these Vino cups. Thanks for always getting the newest products available for your customers!
Now...If you could get the Brews2Go, you'll have a customer for life! LOL
Thanks so much!
Silkletter.com was wonderful to deal with. The website was easy to use. I called customer service with an inquiry/concern. They made note of a concern I had and called back to let me know that it was taken care of. Everything went smoothly, done correctly and received on time (actually a few days early!)
Delivered quickly. Like the product.