Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.
Love your products
The customer service I've received has been outstanding!
We are extremely satisfied with the product and the professionalism with silkletter.com.
Thank you!
Very user-friendly website! I ordered other items from 2 other companies at the same time and your online ordering process was by far the easiest. I was able to upload a logo and add to it very easily! The acrylic tumblers look great and arrived just as promised.
Quick, fast, easy to use web site
We got our water bottles with our logo in plenty of time for our party. They looked great and were just what we expected.
Great Job again! Thank you!
I called customer service twice and they were friendly and answered all my questions. Can't wait to see the bags.
VERY GOOD CUSTOMER SERVICE. SENT ME SAMPLES BEFORE I ORDERED.
Thanks a ton. Silkletter makes it super easy to get a custom product in a very speedy time frame!
Loved the product and the service
I have used silkletter in the past and still have my original tumbler.
I have not looked at the entire order, but the tumbler I took out look fabulous.
Thanks,
Stephanie
I like your prices for our small community.
When I received the shipped order, I noted the cups were red and not transparent clear (which I thought I ordered. I wished when the order was confirmed a picture was displayed as well so I knew what I was getting. The cups are a cheaper plastic than I was expecting but I think can be used for what I want to do with them.
Easy fast and the products arrives on time. The company is also easy to work with on any damages you may find.
Always great to order from.
Very easy designing and great customer service. Awesome in every aspect!
Very nice site, easy to navigate. Love the way your shopping cart and personalization process works.
The only thing i would like is if you would ship to Canada.
Your website and prices are great! Hope the product is good quality
Great product, very fast shipping.
We are very pleased with the product that we received. The only small issue that we had was that we received Cotton Candy flavored chapstick instead of Cake Batter. This is not a big deal as we are totally fine with using the Cotton Candy. Thank you.