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ShopAtHome

How would you rate ShopAtHome?
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Washington
1 review
1 helpful vote
Follow Lea b.
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Scam! Do not pay out!
January 2, 2021

On 12/9 they had an offer of $100 cash back for subscribing a membership for which I signed up clicking through their link. At one point under my account statement, I can see the activity but it shows $0 pending. After I contacted them, I got some auto reply gibberish and they removed my activity entirely.

Date of experience: January 1, 2021
Kentucky
2 reviews
1 helpful vote
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I've been using ShopAtHome since 2013 and they have always sent my check on time and paid back very well. I teach finances and highly recommend them to everyone I meet. Their customer service is great too! Try them, you won't be sorry.
L Murray

Date of experience: February 6, 2017
California
1 review
2 helpful votes
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I shop couple of years ago, in the beginning, they did pay out for small amount when u met the min.
Then I shop some extra transactions, click history and amount posted, after pending period passed. It marked those of my order from 3~4 different website as return order and took my balance out. It really scam and don't be cheated or wasted your time!

Date of experience: March 6, 2020
New York
2 reviews
5 helpful votes
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ShopAtHome.com will lie and fabricate any excuse to deny legitimate cashback. This happened 2 times. It was not my error, they are just lying scammers who pocket your cashback for themselves and refuse to payout. These crooks should be in jail. There are more reliable cashback sites out there.

Date of experience: January 3, 2019
New York
1 review
9 helpful votes
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ShopAtHome.com will payout on small purchases and then when you place a big order they will lie and fabricate any excuse to deny legitimate cashback. This happened 2 times. It was not my error, they are just lying scammers who pocket your cashback for themselves and refuse to payout. These crooks should be in jail. There are more reliable cashback sites out there.

Date of experience: February 7, 2017
Annette N. ShopAtHome Rep
over a year old

Richard,

ShopAtHome offers cash back when the affiliate store credits us for referring your order. When the store declines to credit ShopAtHome, the order does not qualify for cash back.

We apologize that your orders did not qualify. Please refer to both our FAQs and our terms and conditions for additional information on Qualifying Purchases.

Thank you,

Canada
1 review
2 helpful votes
Follow Val N.
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This website is very bad... I clicked the links and did exactly as supposed to and nothing was registered. I used other websites and worked perfectly
I wrote an email to customer service they told me they'll reply in two weeks... in 2 weeks!
They deserve minus 5 stars cuz 1 star is way too generous

Date of experience: November 27, 2019
Oklahoma
2 reviews
1 helpful vote
Follow Alicia F.
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I did a deal for walmart+ membership for $100 Cashback back in *December* 2020. It took a few months to get the cash back accurately posted after submitting a few support tickets. On Feb 16 the money posted and I tried to cash out. My account was then de-activated and a message said this would be reviewed within a month. More than a month went by and I have reached out a few times to no avail.
At this point (May 2021) I think they are a scam. I have no way to reach them, the support email gets zero response.

Date of experience: May 7, 2021
Tennessee
1 review
3 helpful votes
Follow U W.
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I've used ShopAtHome for many years not. At first, I never had any problems, then started noticing I wasn't getting credited for my legitimate shopping. OF course you can't argue with them - they win! Then, you have to have a certain amount of money in your account for payout - That's not usually a problem with me. BUT, Swagbucks (for giftcards) and Ebates are both SO much better and the payout percentage is always higher now than SAH. Save your time and move on.

Date of experience: January 20, 2019
Texas
1 review
3 helpful votes
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I joined Shopathome for several years and I buy a lot online. I never received any money back or given any credit, last week I bought several stuffs on line and I checking right away if they given me any credit or cash back... I see none, zero. This company is a fraud. They steal your money when you shop on line. Don't buy nothing on ShopAtHome and don't give them any chance to get rich on your expenses... Shame on you "ShopAtHome" is a thief, a consumer thief.

Date of experience: October 30, 2016
Hong Kong
2 reviews
25 helpful votes
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Never use it agagin!
February 12, 2018

I never received any money back from Shopathome though I have bought many things throught it.So I would never use it again! To be honest, A new site: Dealsgo is better than Shopathome! It really send me the gift card after I review the exercise bands (5 set) I bought! And it also shares amount of amazon promo code.

Date of experience: February 11, 2018
New Mexico
1 review
2 helpful votes
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I just got lucky and find this site one day, I saw they had many of the stores I shop at and with discounts and to my surprise they sent me a check! I was so happy and so was my husband, ha. I always start my shopping with ShopAtHome. Thanks, Kimme

Date of experience: January 1, 2017
Annette N. ShopAtHome Rep
over a year old

Hi Kimmie!

Awesome to read that you are saving with your ShopAtHome.com cash back rewards! We offer terrific cash back all year long, so be sure to continue starting your online shopping trips with ShopAtHome.com!

Happy New Year!

Wisconsin
1 review
1 helpful vote
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I've hear about receiving money for doing the things we would normally do on-line, but have never found any to be true. Until now! I actually did receive a rebate check from shop at home! I'm glad it came because now I know I should make sure I am using my shop your way rewards to the max!

Date of experience: April 23, 2013
South Carolina
1 review
1 helpful vote
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So far, so good
March 27, 2016

I know that cash back checks are mailed out after $20.00 is accumulated. I've had $17.85 sitting in my account for months. This keeps impelling me to spend more just to get my check. Reviews from all the unsatisfied customers (I do mean a lot) has made me uneasy. I placed my last order on 3/26/16 with an amount that will put me over the $20.00 cash back. So for now, I'll just wait and see, then I'll write another review.

Date of experience: March 27, 2016
Annette N. ShopAtHome Rep
over a year old

Hello Michele, Thanks for the review! I know it's exciting when you have accrued enough Cash Back to receive your first check. Please let us know if there is any way we can help. Thanks for shopping with us!

Virginia
1 review
1 helpful vote
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I have been a member for over a year now and overall have had a good experience. A couple of times, either I clicked on the wrong link or something and didn't get the full amount of the rebate. However, SAH, when contacted gave me the full credit which pleasantly surprised me. It not often nowadays that sites will assist you... if you screw up and miss one little step, you're out-of-luck.
So thank you SAH, I will continue to use your service!

Date of experience: December 1, 2012
Kansas
2 reviews
1 helpful vote
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Love this site
October 3, 2016

I've completed my Christmas shopping with Shop at Home's help in just one month. I have $40 coming too! No trying to take pictures of receipts from my phone and having them rejected for one reason or another. Great site for seniors and those who don't drive and do most of their shopping online. Thanks Shop at Home!

Date of experience: October 1, 2016
Washington
2 reviews
2 helpful votes
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SO FAR SO GOOD
March 28, 2016

After all the negative reviews I was apprehensive about receiving my cash back check. I had earned almost $100 because I bought an expensive dishwasher and a lot of other things. The check was to be sent on 2/29/16 for purchases made in October-December. It was postmarked 2/29 and I got the full amount a few days later. I'm planning to buy a refrigerator and maybe some furniture online if I can find the right combo of sale price and cash back. We'll see if my luck holds!

Date of experience: March 27, 2016
Annette N. ShopAtHome Rep
over a year old

Hello HP, Thanks for the review! Congratulations on earning your Cash Back check. We are happy to hear you are satisfied. If you have any questions please don't hesitate to contact our Customer Service Team. Happy Shopping!

New York
1 review
2 helpful votes
Follow Roni C.
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I have been with Shop at Home for several years and always thought of them as a great site. This month I have had four large purchases that qualify for the extra $5.00 in rewards and I haven't seen any rewards (regular or extra). I wrote to them and filled out 4 different missing cash forms - no reply. I replied to their standard form and asked questions - I got no reply to that either. It has been days - someone could have at least recognized that I wrote to them. I'm quite disappointed with there site at this point.

Date of experience: March 30, 2016
Annette N. ShopAtHome Rep
over a year old

Hello Roni, Thanks for the feedback. I do see your 2 inquires made regarding cash back submitted about a week ago and we are working on researching those for you. We know you are excited to receive your Cash Back but please understand that it can take up to 30 days depending on the store and how they report orders to us. Cash back is credited to your account once the store credits your order to ShopAtHome.com. I will have someone from our Customer Service Team reach out to you today. Thanks for shopping with us!

Massachusetts
1 review
1 helpful vote
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I have been using ShopatHome for a while and have recommended it to several people. It provides cash back on internet purchases when you go through the ShopatHome website which is linked with a variety of stores/internet shopping sites. ShopatHome notifies you when your check is coming, what the amount will be, and follows up to make sure you received it. They can't make it any easier than that! Additionally, they have special offers and coupons too! Great service!

Date of experience: April 24, 2013
Maryland
4 reviews
17 helpful votes
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This shopping mall is full of trashy people with no self control all of the baby mamas who is just having babies and not taking care of them it is a shame how young mothers are not supporting their kids on their own.

Date of experience: February 7, 2014
Illinois
1 review
2 helpful votes
Follow Doug K.
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I do manage to get a check every time that one should be cut, however it is usually not for what it should be, It is like playing a crap shoot, in that sometimes you get what you should, and sometimes not. Much like many of the reviews I've read I'd call customer service and also write but to no satisfaction. I found that it is not worth the time and trouble, I guess that as a rule I end up with more than I would have, had I not gone on your site at all. That being said, It still does not say much for your business practices.

Date of experience: March 26, 2016
Annette N. ShopAtHome Rep
over a year old

Hello Doug, Thanks for the Feedback! If you ever have a question or a concern the quickest way to receive a response is by submitting an inquiry through http://www.shopathome.com/rebateinquiry.aspx and a member from our Customer Service Team will respond within 48 hrs. I could also personally look into your issue if you send me a Private Message here. If you have any other questions please feel free to ask!

Overview

ShopAtHome has a rating of 3.1 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAtHome most frequently mention customer service and online shopping. ShopAtHome ranks 1st among Restaurant Discounts sites.

service
9
value
9
shipping
6
returns
5
quality
9