ShopAtHome

I have had a good experience with Shop At Home until lately. I have received a couple of checks in the mail and was happy. Recently, for some reason, the purchases I made did not show up for cash back. I have submitted missing cash back reports on the purchases per the instructions from Customer Service. So far I have been notified that two of them are being credited to my cash back. I am patiently waiting to hear a response on the others ones I submitted. I am not sure what happened or if I am doing something wrong as before it was just working perfectly. I have always received a response to my emails within a few days. I am hoping for a solution soon and if I am not doing something right that they can tell me what to change in how I shopped for those orders.

I used to us another cash back site but when I found that ShopAtHome offered a 110% price match guarantee with that site and others I was convinced that SAH was the best bet! I also touted this guarantee to many friends.

Alas, there is no more price matching. While I do still use SAH, I am careful to check other cash back sites to see who offers the best deal.

I have never had any problem with getting my money from SAH. Their customer service is a little slow to respond, but they do respond and I appreciate that.

This is my first time I am using shopathome and I had made purchases for black friday last year. My account was showing that money was supposed to be sent on 1/31 and on 02/02, my account balance went to 0. I checked my paypal account and I dont not see any money transferred from shopathome. I have sent 3 emails to their customer service and have a ticket open but I get only a standard answer that they have transferred the money and I should contact paypal. They would not provide any transaction id or any other information, which should be given if they had really credited my paypal account. I have contacted paypal and they do not see any incoming transaction from shopathome. This leads me to feel and think that this is just a scam. I have used other cashback sites like ebates and have had positive experiences. I would advise others to stay away from shopathome

I had two large click thrus that I made sure were done properly for Vividseats, and shopathome.com refused to credit me for either of them. And provided 0 evidence of why I shouldn't have received it.

I received cash back for my first 2 small purchases (about $7 total). However, I made several follow-on purchases thru this site and received nothing - one of the cash backs should have been $25. All of the purchases were made 2 months ago. So I go to file an inquiry request and find out that there are no track back numbers for my transactions, so I can't file an inquiry as this info is required for the form to be submitted. I can't find any other way to contact this site. I don't know what their problem is, at least a very poorly run website, maybe more. I will never use their site again. Fatwallet and ebates are 100% reliable and you get the cash back % they advertise.

Yes, they pay your real cash back but their cash back system is not reliable. About 30 % of websites they advertised, won't pay you cash back as promised. You have to wait until 30 days if no cash back show up then you can send cash back inquiry, asked them to investigate. They never ever responded and resolved problem! You will only received automatically responded email. That's it.

I lost my eligible cash back more than $20 from 3 websites so far. I do online shopping almost everyday and experienced many cash back websites. I would recommended "Fatwallet" or "eBates" which are more reliable and great customer service.

I do manage to get a check every time that one should be cut, however it is usually not for what it should be, It is like playing a crap shoot, in that sometimes you get what you should, and sometimes not. Much like many of the reviews I've read I'd call customer service and also write but to no satisfaction. I found that it is not worth the time and trouble, I guess that as a rule I end up with more than I would have, had I not gone on your site at all. That being said, It still does not say much for your business practices.

Scam for sure. Depending on your luck that day, you may or may not receive your cash back. And the invasive toolbar is definitely a way in which the company shopathome.com makes money. The coupons are not as good as RetailMeNot, and the cash back is not as high as Ebates or FatWallet, or even BeFrugal.

They also host "seasonal" pages and campaigns that feature coupons completely irrelevant to the "seasonal" campaign. For instance, right now there is a Horchow flatware coupon for their Halloween promotion...

The $5 cash back bonus was not paid for 2 of mine and inquiries were not answered. Large purchases seem to be 'overlooked' and you don't get your cashback, although the small ones are quickly processed. Also, you never get emails indicating that your purchase earned cashback, you have to look it up on their site. I went back to Ebates for most of my purchases lately.
Subsequent to this review, I got two form letters and a request for my receipt, which I furnished. It has not been resolved. Again... not worth the effort for this site. Use a tried and true rebate sight instead.