SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
A substantially designed garage quality product.
Super fast delivery.
Buy with confidence from this company.
Quick and easy transaction. Fast response to an after sales question (even on a bank holiday!) and fast dispatch. Product well packaged and seems very good value and quality, but not used yet.
Added to my air tools as SGS were doing a sale. Air drill and 2" sander. Very pleased with quality of tools.
Great Company to deal with, Superb Communication, The Trolley Jack I
Purchased is Good Quality and well worth the price, It was dispatched
With a Tracking Number and Delivered the following day. I couldn't ask or
Expect anymore, Easy 5 Stars.
Many thanks for the quick supply of gas struts, I ordered on a bank holiday Monday and fitted on Thursday the same week, very good quality will definitely use this SGS again.
Great service & fast delivery of my Insignia gas struts, quoted £225 + fitting by Vauxhall self fitted within 3 days of order for under £60, considering it was a bank holiday weekend really impressed!
Very helpful team providing an excellent, informative & quick service. Tools are what you would expect. The best, tough and competitively priced with next day delivery. Use again? Definitely. Thanks.
My first order from sgs engineering and I'm very pleased to say not my last the prices are very very good their site is so easy to use and with a fast delivery service well done guys
Ordered a 3 ton trolley Jack. Beyond expectations superior build quality amazing product. Very pleased with the purchase.
A comprehensive and thorough service was provided by SGS, providing a high quality well made piece of equipment. I'd recommend SGS, for competitive pricing and a prompt delivery. I'll look forward to dealing again with them soon.
Very good service, high quality well made equipment, would recommend SGS, the compressor that I've brought works well and has everything that you could want with it at a really good price
I Have used SGS several times for gas struts and always had excellent service and struts. Will definitely be using again.
Lee Johnson. Gardiner Bodies.
Really good price, cheaper than anywhere else I looked. Free Next day delivery for my purchase! Will definitely shop here again!
My very own trolly jack at last. Only a little one but excellent item and superfast sevice.
RECOMMENDED!
Yeah and maybe "I do love it so much I want to tell the entire world", the same kinda love I have for my AK 47. Word!
Many thanks.
I have been a real fan of SGS ever since having received a tool chest as a gift a few years ago. I have ordered several products, my favourite example of their quality versus the competition is the low lifting car jack. It was cheaper and had a far superior build quality to anything I have previously purchased... and better still its UK made and manufactured. This is a great company and the guys that run it are keen to help learn and provide assistance getting all you need. I definitely recommend.
Transparent and helpful, plus great product range! I really appreciated the clear process and detailed description.
Top company to deal with
Very happy with everything I've purchased
Prompt dispatch of goods every time
Some great offers on kit every week
Very helpful and efficient staff both via email and over the phone. Special mention to Amie Louise.
Prices are the lowest I could find on the net.
And finally, the delivery was incredibly fast and reasonably priced.
About the business
Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members