The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Searched online for this strimmer and Sgs came up as one of the cheapest i could find, Tho I haven't tried it yet I'm pleased with the service and quick delivery
Super fast next day delivery. Jack as described, very impressed with the build quality, highly recommend.
Was looking to replace existing milwaukee impact and used this company for other tools and as usual no point searching other sites tools are great price and postage free and delivered next day even bother to thank for kind comments.
My hydraulic press arrived very promptly and is of excellent quality with easy to understand instructions. A couple of queries I had regarding loosening and tightening bolts and collars were answered quickly and professionaly.
Excellent service, great products at competitive prices. Very helpful and great knowledge from the staff
I have been using SGS for a couple of years now, the items I have bought have been good quality and delivery is always fast and easy. There communication has been very good.
I placed my order on Wednesday and took delivery on Thursday, the tool chest I ordered was very competitive in price and top quality. I will definitely recommend using SGS
Clearly a company that cares about customer satisfaction. Very happy with my order... Tried and tested, very high quality and superfast delivery! :)
My experience of this company is entirely satisfactory. Good prices, clear advertising, quick delivery. I encountered a minor problem some months after purchase which was quickly and quietly dealt with. We will continue to use S. G. S. As one of our preferred suppliers.
Graham Smith. M. D. Totemplant Ltd
Lord of the Manor of Binghams Worth.
I bought the 2.8 kVA Portable Petrol Generator from SGS Engineering when I was informed of an 8 hour power cut. This was bought to run my 500 litre reef tank, heaters, light, skimmer, wave machines etc what a fantastic product, the generator powered with ease my tank, two freezers, TV, kettle and tortoise enclosure for 8 hours without any problem using only half a tank of petrol. The noise was minimal which was convenient for the neighbours! SGS gave a really good service from start to finish and next day delivery with text updates. I would recommend both this product and company without hesitation. Thank you
Really high quality product, and really fast delivery, I couldn't be happier. Will definitely use them again
Good quality product and excellent service item was ordered on a Thursday afternoon and arrived Friday afternoon
Bought 2 gas struts, one failed immediately because it was incorrectly manufactured with insufficient thread on the shaft, I notified them and sent them photos, it took 2 weeks for a replacement to arrive this was completely wrong and would not fit, I notified them and sent photos again showing the errors.
Since then they have ignored my emails, they promise to phone me back but don't on numerous occasions, a company to avoid
I bought the 26" 9 draw tool cabinet. It was delivered next day with advance notice of the delivery time. The tool cabinet is sturdy and well made and meets my needs perfectly. I have no hesitation in recommending this product and company. They are clearly very professional
Ordered and received my gas struts, great price, excellent online service to assist with making sure everything fits correctly and prompt delivery. Will use SGS again in the near future.
Delivered super fast and the Car Jack was better quality than expected, my father has been a motor mechanic for over 30 years and said this is a much improved version than he has seen over the years, it is lower, wider and looks much more heavy duty.
I would recommend to buy from SGS there products are amazing and good quality and the service is fantastic.
I have used this company a few times they sell quality tools at very reasonable prices and delivery is very quick I cannot fault sgs
I bought me a 3 ton trolley jack and I am very pleased with my purchase
It is very good quality and the price is very good and lifts the car with ease
I would buy again from here if I need and garage tools
Free next day delivery as well
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.
Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.