SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
I have in the past purchased 2 petrol strimmers from SGS and have been really pleased with the quality and price and reliability so as my son needed a new strimmer this was the obvious choice;
Thanx SGS
Good communication from office staff, fast delivery, would recommend.
Bought Milwaukee tools, well packaged & next day delivery.
Great company to deal with, item delivered quickly as described at the best price I could find it, good communication, will probably use again.
Was struggling to find the right combination of Milwaukee drill, battery, charger and case - SGS had the exact thing I was looking for and at a great price!
Ordered around 3pm and arrived the following day.
Very impressed and thoroughly recommend
Fantastic delivery service. Next day delivery when I needed the tool.
Online details helpful & accurate. Would recommend for both professional and DIY enthusiast.
Second purchase from SGS. Chainsaw arrived when stated, easy to assemble and started after third pull with a true easy start mechanism. Impressed with the additions - fuel mixing bottle, tools, file and bag, plus 2 chains. Have not tried it in action yet but all in all seems good.
Have used SGS on a number of occasions and they have always been spot on. Great website with good detail on products and clearly showing if item is in or out of stock which helps alot when ordering. Friendly and helpful staff, good comms and speeeeedy delivery!
Delivered quickly and perfectly matched with original part. Fairly easy to fit, but could do with a video to show fitting process on their website (found a good one on YouTube which shows it's an easy job)
Fantastic experience, fast shipping and great price on my Milwaukee batteries, would 100% recommend and use again.
I purchased a generator online and it arrived the next day. This is the second occasion I have ordered from you and both times have been excellent service. Couldn't be better. Thanks.
Having looked around for a decent car jack suitable for use with my Range Rover sport and having not been impressed by some reviews of some of the ones I had looked at, I came across SGS Engineering, I looked at several of the jacks that they make and decided upon the 3 Ton jack model TJ3, dispatch and delivery was very speedy and complete without any problems.
The jack is excellent, strong and very robust, also, in my opinion at a very good price, it weights in at 37 kilo in itself so you can judge yourself how sturdy it is. It has no difficulty in raising my RRS and with a long sturdy handle it was effortless.
I have no difficulty in recommending SGS Engineering or this product.
Graham, a very satisfied customer.
Bought a petrol strummer that my husband is overjoyed with. Needed new spool so ordered a replacement, fast delivery and great quality
Fantastic service great next day delivery and quality product would definitely recommend even when I had a query customer service team got back to me with in 24 hours of sending an email very efficient company
Excellent, prompt and reliable service with a wide range of quality products to choose from. The products I bought were with me within hours really not days, excellent.
I ordered a number of garage items including a tool cabinet. They were well packaged and the build quality is excellent and I'm really pleased. Albeit the delivery company mislaid the axle stands, SGS dealt with the matter very professionally and reshipped a new set for next day delivery without hesitation. Thank you again for the fantastic service and quality goods.
Great product, great price
Great product, great price, fast delivery & easy to use website. Couldn't ask for more really. Would use again without hesitation.
Excellent company to deal with. Good range of products at sensible prices. I ordered a trolley jack that was delivered free the next day. The jack is extremely well made and operates beautifully. Highly recommended.
I was so pleased when my items arrived on time as described. The quality is better than many on the market. After searching many brands, SGS seemed the most competitive in price and Quality.
Very Happy and will be back for more!
About the business
Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members