SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Quality, well made Trolley Jack at a good price with super fast delivery. Very Happy. Will definitely use SGS again.
Very professional company, handled everything quickly and efficiently with super-fast delivery. Highly recommended.
Faultless from order to delivery
Ordered one day delivered free next day and a great price too
Very pleased
Bought a 52cc brush cutter a few years ago, works well, good value for the occasional user. Did the same again this month bought a 52cc chainsaw does the job well on large wind blown trees on my farm occasionally.
Large Car / Van / 4x4 Wheel Chocks
Ordered it on Tuesday had it next day
Easy to deal with good communication fast delivery thanks
As a professional company we are really impressed with the value for money the equipment represents from SGS. Really happy with everything these guys have sold us. We can recommend their products to professional or DIY. Users, and we will carry on buying from them in the future 5 stars
Well pleased with my compressor so much so i now give out SGS details to friends of mine. Items are very well priced. Thanks to SGS products. :)
This is a very good impact wrench and also screw driver (adapter supplied) especially when used with the high capacity Ryobi 5.0AH battery. Delivered next day. Excellent
Bought replacement bootlid struts for my Nissan 350Z. They arrived overnight and including new end-fittings as standard they cost less than half what I was expecting, based on prices for the same parts from SGS 10 years ago. Couldn't be happier!
What a fantastic piece of kit, am use to using snap on, but this beats it hand down on cost, and the power is ace,
Service from sgs is Brilliant, I will be back to purchase the other items available from this range
Really a pleasure doing business with SGS and if there's any issue with an item they are more than happy to help out so far all I can say is thank you.
Good piece of kit, well priced and quick well managed delivery. Easy to unpack, set up and ideal for what I need.
Prompt delivery
Kept me upto date with the order got an email saying it had been packed and shipped.It was made clear to me the delivery date and even an hour time slot the delivery was very fast brilliant service would highly recommend.
Excellent service and product, will certainly use them again at sometime in the future. Thank you SGS.
This is the place for me in future. Absolutely great service and extremely quick delivery of my 3 tonne jack. Received it within 24 hrs. Fantastic quality.
Unfortunately i had to use customer service on this order and they were brilliant in understanding and resolving the issue.
The 9 drawer unit is fantastic, well made and the drawers open smoothly. It was delivered next day and sits nicely on top of my sgs 5 drawer unit. Both are made to the same excellent quality.
The only negatives are to do with the web description; drawer dimensions dont give the internal dimensions and there was no mention of the fact i need to open the top to be able to pull out drawers. This was unexpected as it means i cant use the top for storage and makes tool retrieval a two stage process.
Excellent item, fast delivery and very good customer service. Delivery courier sent a delay email. Phoned and spoke to Laura, all sorted very efficiently. Greta business to deal with
Great value excellent quality product the service received was faultless. The 2 year guarantee and availability of spares will ensure long working life. Thanks to you all
It's the first time I have ordered from this company. The item was delivered within 24 hours. Although there was a very very minor problem of a missing screw. It was almost immediately dealt with. I have no hesitation in recommending them, and I will certainly use them again
About the business
Gas Struts for Domestic, Leisure and specialist applications. Boot and tailgate struts for cars. SPX Power Team distributor and service centre for bottle jacks, hydraulic press, cylinders and pumps.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members