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GB
1 review
0 helpful votes
Follow Carl H.
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Ordering of the generator was very straightforward and it was received the next day.
The product appears well made, and despite filling with oil being tricky, it started first pull.
Obviously I can't judge reliability yet.

Date of experience: April 7, 2019
GB
1 review
2 helpful votes
Follow Paul M.
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Their website made it really easy to select new gas structs to fit my car. Delivery was very fast (even though it was standard delivery) and the structs are excellent quality and fitted perfectly. Price is extremely competitive.
I had exactly the same excellent experience a few years ago when I replaced the structs on my son's car.

Date of experience: January 26, 2019
GB
1 review
1 helpful vote
Follow Paul B.
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I have purchased a number of items from SGS. I am never disappointed by the quality for such a good price. The latest is a high lift trolley jack - its amazing - lifting 1.5 tons to 800mm. If you want a quick, high lift then you need one of these. No nonsense construction will take abuse for years to come by the looks of it.
With free next delivery what more could you want!

Date of experience: February 5, 2019
GB
1 review
0 helpful votes
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Being an Aircraft Engineer by trade, I expect only the best from my tools and how they are stored. I spent a very long time looking for a high end Tool Store on wheels, came across SGS and took the plunge. It was the best choice I've made in years. I saved myself thousands as I would have ended up with Snap On, as per my tools. It's hard to get across in a few words how good the Stainless Steel 10 Draw Cabinet with a thick wooden top really is and it's British! Highly recommended. David Gordon and the Team, thank you so much, my kind regards, Sally

Date of experience: February 20, 2019
GB
1 review
0 helpful votes
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Excellent
June 13, 2019

Person on the phone was very knowledgeable and helped me will every aspect of my compressor order. Only problem I had was the fact that ordering over the phone I could only had it delivered to my home address and not work. So used their internet site. Already had the items I required from the telephone conversation so no Biggie.

Date of experience: June 11, 2019
GB
1 review
0 helpful votes
Follow John S.
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I needed to find a replacement part for a boot strut that had corroded over the years but had no idea what I needed. I took photos and sent them over to Tom, who was able to identify the parts and provide me with links for the correct replacements. The parts were inexpensive and of high quality - I have just fitted them today. Great service throughout.

Date of experience: January 26, 2019
GB
1 review
0 helpful votes
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Hi. My experience up to know has been excellent. I asked for a different
Delivery day, which they accommodated. When it was delivered the
Couriers had laid the box on it's side, and although the box looked
Undamaged, everything had moved to one side and damaged the plastic
Cowling. I took a couple of pics and sent them an email and they replied
Saying they would send out a replacement in 5 days. A couple of days
Later I ordered some spare couplings and oil, and today they all turned
Up together, 5 days after I reported the damage. The quality of the
Fittings is good, being all brass, and the build of the compressor is
Also very good. I would say I am quite a fussy person having been an
Engineer a few years ago, but I am very pleased with their goods. So
For me the service I have received has been first class and I would
Recommend them to anyone looking to buy from a UK supplier.

Date of experience: February 3, 2019
GB
1 review
0 helpful votes
Follow Richard P.
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I've bought a 42" tool chest, and then a creeper and seat. All items were delivered promptly - the courier company for the tool chest rang in advance to arrange a convenient slot, which is a first for me and most welcome as it's such a large item.
Everything is packaged and protected, the quality is exceptional, and the price is so much cheaper than anywhere else.
I wish I needed more stuff for my garage!

Date of experience: July 12, 2019
GB
1 review
1 helpful vote
Follow Christine D.
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No scruples
September 2, 2020

Over a month ago I bought 2 gas struts which I needed to return to be modified. ( I paid the postage)
The struts have never been returned to me after many phone calls and emails. I paid in advance for the work to be carried out.
They lie constantly about delivery always blaming DHL for losing the parcel (3 times I believe!).
I have been told I can have a refund, but after ringing accounts a few times, there's no sign of any money back!
£124.97p
NEVER use this company, they are totally immoral, keeping your money with no explanation.

Date of experience: September 2, 2020
GB
1 review
0 helpful votes
Follow Chris M.
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Perfect in every way!
February 18, 2019

I ordered some struts for the tailgate of my wife's Ford Mondeo. Choosing them from the website of SGS-Engineering couldn't have been easier. Once I placed my order I soon received confirmation. The struts arrived very quickly and were packaged very well indeed. Fitting them was easy and they work perfectly. What more could you ask for? So all in all an excellent experience and if necessary I would have no hesitation in using them again. Thank you SGS-Engineering.

Date of experience: February 16, 2019
GB
1 review
0 helpful votes
Follow Peter O.
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This is the second strimmer I've bought off SGS, the first one is still going strong, it's about 6 years old now, and it's had a hard life, having been loaned out to my neighbours a lot! The reason I've bought another is that I just want a new one, then the neighbours can use the old one. They are absolutely great, and I highly recommend them, very powerful, economical, easy to start, and very robust, buy one!

Date of experience: July 4, 2019
GB
1 review
0 helpful votes
Follow Clive S.
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Took the leap to get a toolchest on wheels and get all my tools in one location. Bought the 13-drawer Mechanics Toolbox chest and roller cabinet deal for £130 - incl VAT and free delivery. Very pleasantly surprised at the ease of choice, purchase and delivery - and especially pleased to find the quality, finish and attention to practical design detail in the product. Would recommend - wish i'd bought this years ago...

Date of experience: July 1, 2019
GB
1 review
0 helpful votes
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Brilliant
January 14, 2019

When I matched the new struts to the originals on our 2007 Focus CC3 they looked slightly different with mental heads and a removable pin. As they were a tight fit I rang SGS who explained where possible they preferred to use plastic sockets compared to plastic. A quick tap with a rubber hammer replace the pins and job done - less than 5 minutes. Only time will tell but it appears I now have a better part than the original, great service, support and product.

Date of experience: January 11, 2019
GB
1 review
0 helpful votes
Follow JOHN O.
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A rare company that cares about its product and its customers.
I bought the replacement struts for my Focus tailgate and what a difference they made and with the excellent online video they were easy to fit.

Very impressed.

Date of experience: October 5, 2018
GB
1 review
0 helpful votes
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This is how online shopping should be straight forward, you order they deliver SGS made this so easy this was a very large & difficult item to deliver & yet it arrived on the time they specified. Thank you.

Date of experience: September 19, 2018
GB
1 review
0 helpful votes
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Petrol strimmer
July 4, 2018

Great customer service very quick delivery & great follow up I will be using Sgs again no probs ordered the goods on sun afternoon and goods arrived by Tuesday lunch. I will be recommending to my family & friends

Date of experience: July 4, 2018
GB
1 review
0 helpful votes
Follow Paul J.
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Great Experience
July 26, 2018

Bought a 5 drawer roller tool cabinet on Friday was filling it with my tools on Monday afternoon. Good quality build, it was on offer so the price was great. First time I have used SGS and have no problems with them.

Date of experience: July 25, 2018
GB
5 reviews
2 helpful votes
Follow SHEILA G.
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I purchased a Grass and Brush Trimmer ordered on the Sunday night and was delivered on the Tuesday. The product is excellent i had owned a multi tool before from a well known shopping channel and it was useless. The one i have now is just brilliant.
In regard to Customer Service i spoke to Dave regarding the warranty (it has a 3 year one) and i found him to be very polite and very helpful.
I will be using and recommending SGS Engineering in future. Thank you

Date of experience: August 20, 2019
GB
1 review
0 helpful votes
Follow Martin M.
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New 52cc strimmer.
June 12, 2019

Received my new strimmer from SGS today,
Put the parts together not too bad of a job approx 10 min. A nice tool kit with it,
To carry out the necessary fixings.
Filled with petrol mix and gave her ×2 pulls on choke started and away I went. Very power full unit,
I need to sort out the adjustment to on the harnis then I think I will be ready for any cutting job,

Date of experience: June 11, 2019
GB
1 review
0 helpful votes
Follow Oldman J.
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First class company selling a first class product.
I am really pleased with the product quality of the 10 drawer work bench tool box chest cabinet and the service provided. (Free delivery was a bonus).
I can fully recommend SGS Engineering for all your tool storage requirements.

For information, the specified unit weight for this product is 90 kgs but this does not include the packaging and pallet it is shipped on. The total weight was 110kgs so be prepared for this extra weight.

Date of experience: October 5, 2018

Overview

SGS has a rating of 4.4 stars from 1,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery and excellent service. SGS ranks 2nd among Tools sites.

service
54
value
55
shipping
54
returns
30
quality
52