On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect fit. Bedroom stays dark and cool during summer months. Good quality.
Colr cahart needs improvement. If you had time to wait a week to get samples would be best otherwise you end up with some sucky color blinds that don's match what you were going for and would be costly to return and order new ones.
Good ordering experience. However, when they arrived we were shocked that the color of the head rail and the cords don't match the color of the blinds. Our blinds are light grey and the rest is an awful, yellowish cream white. If we had known that, we wouldn't have ordered them. They don't match at all. And now we can't get a refund.
Hello Kelsey,
I apologize because you had a negative experience with us due to your Blackout Cellular Shades not arriving in the color coordination as expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,
Quick installation, custom product was highly accurate to measurements provided.
It wasn't easy to re-order a previous purchase, I had to fill out a new order, I should have been able to easily re-order by clicking on my previous order and order again.
Blinds work well. They arrived fast and were easy to install
Blinds shipped quickly and fit perfectly. Easy to install.
Ordering was simple. Measuring was easy and the product was top notch. Thank you for being there when I needed a good product. Blinds last a long time, many years, unfortunately my new puppy destroyed our old blind in the bedroom window. Your replacement was perfect. Thanks again.
The blackout blinds we bought are just perfect for our windows. They look classy and modern and were so easy to install.
Ability to customize size is great for non-standard window sizes.
The whole process was easy from the measurements to install. Love the quality of our blinds. Will definitely be recommending to family and friends.
Clean product, have in my whole house, highly recommend
Easy to order, relatively quick to ship, excellent quality!
Terri was excellent to work with! She was very knowledgeable and helpful!
I was or icing out blinds through big box stores and was amazed at how few standard sizes were available and the cost for custom blinds! I was able to easily order the size and style that I needed and they came so quickly - a week earlier than the date given on my order! They are great quality and easy to install. I'll be ordering again when we do the upstairs!
Bought 4 blinds and most of the screw heads busted off when I was installing the brackets even after predrilling the holes. Used my own screws.
Seamless and affordable! Honestly can't see myself ever going anywhere else.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pamela,
I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the color you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. We highly suggest ordering samples before, so you can see what the color looks like in hand.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at brian.royston@selectblinds.com and we can discuss our options. You can also email us at Reviews@SelectBlinds.com.
Regards,