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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
36
returns
47
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
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Idaho
1 review
0 helpful votes
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Refund
December 14, 2024

They said that my refund was "declined"
I am dissatisfied!

Date of experience: December 3, 2024
Spain
1 review
0 helpful votes
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Baja suscripción
February 10, 2025

Quería darme de baja de una suscripción para que no me pasasen más cargos y me atendieron rápidamente y efectivamente

Date of experience: January 29, 2025
Maryland
1 review
0 helpful votes
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Good product
November 17, 2024

Very good service. Easy access after set up. Would like more frequent video uploads, like a few new videos every week.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Complete Failure
December 21, 2024

Did not resolve my issue and was rude and disrespectful to me the entire time. I will be posting on my social media accounts strongly discouraging anyone from ever using this service. It's a scam. They said the basic bundle was free, that was a lie, they've been silently charging my bank $5.54 a month for the last 10 months, for something they promised was FREE OF COST so I disputed the charges with my bank and canceled my account with these scammers. Please do not fall for their blatant lies.

Date of experience: December 11, 2024
GB
1 review
0 helpful votes
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Segpay
February 20, 2025

Easy to use website,no fuss quick response to a problem,secure payments

Date of experience: February 10, 2025
New Jersey
1 review
0 helpful votes
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Have had zero answers
December 17, 2024

Have had no definitive answers whether my issue has been handled or not. I'm still waiting after I sent personal information to verify my Identity. 24 hours ago. Would really appreciate an answer or a reply at least.

Date of experience: December 6, 2024
Germany
1 review
0 helpful votes
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Kündigung einer Mitgliedschaft
February 8, 2025

Mir wurde sehr schnell geholfen und der Service ist wirklich gut. Alles hat problemlos funktioniert. Immer wieder gern!

Date of experience: January 29, 2025
GB
1 review
0 helpful votes
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Stupid and insecure
December 21, 2024

I dont understand why they have asked me to write them a review after i just said how i dissatisfied i was with the service, but this shows how stupid the company is. They sent me an email containing my password in plan text so they have access to all customer passwords. When i notified them, they cancelled my account. This is a huge red flag. Avoid

Date of experience: December 11, 2024
GB
1 review
0 helpful votes
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Thank you
December 12, 2024

The email team were very good. They responded quickly, politely and effectively.

Date of experience: December 2, 2024
Netherlands
1 review
0 helpful votes
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I live in The Netherlands and whitin minutes I got already a response concerning my question to close down my account. By Richard XXX
A SUPER fast service!

Date of experience: January 19, 2025
GB
1 review
0 helpful votes
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Misunderstood
October 13, 2024

I didn't have the information required, therefore could not complete the survey and the website continued to try take money off me, I don't want to be a part of the subscription anymore but I have no way of cancelling it

Date of experience: October 3, 2024
Wisconsin
1 review
0 helpful votes
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I didn't receive any service
December 20, 2024

I reached out and said I needed a refund and explained what happened with my account. No one got back to me or refunded me however I received this link saying we hope we served you well. No, you didn't serve me at all!

Date of experience: December 10, 2024
Switzerland
1 review
0 helpful votes
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Refund
December 27, 2024

The experience was unfortunately very bad. I received an answer, however, the answer did not tackle my issue appropriately. I had a specific problem, namely my subscription was billed before due date. Than after my contact the subscription was cancelled and I had no longer access to the account.

My concern was to get a refund for the payment (30$) that was billed unjustifiably. The service I got is a cancelled subscription with a charged fee nonetheless.

Date of experience: December 12, 2024
Wisconsin
1 review
0 helpful votes
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Great service!
November 12, 2024

They did as promised. Cancelling was easy. You can try sites without being worried about the cancelling process.

Date of experience: November 1, 2024
North Carolina
1 review
0 helpful votes
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Did not answer my question
January 28, 2025

A change was made in paying. Now bit coins are required. I contacted you for instruction on paying with bit coins. You failed!

Date of experience: January 18, 2025
Colorado
1 review
0 helpful votes
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Information received.
January 20, 2025

I asked for some information and received it in a timely manner.

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
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Rapid
December 9, 2024

Rapid and fast for the demand that i have. Really good

Date of experience: November 28, 2024
Arizona
1 review
0 helpful votes
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Helped
December 8, 2024

They answered me back quickly and resolved my issue

Date of experience: November 28, 2024
Colorado
1 review
0 helpful votes
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Double billed
February 4, 2025

Emailed customer service about the double charge. Got right back and they took care of it.all was good, took care of the charge.

Date of experience: January 18, 2025
Connecticut
1 review
0 helpful votes
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I did not like
October 22, 2024

I did not want to subscribe to this website again I was not given a days in advance to cancel my membership and never got to cancel my membership I did not like the website either I had lots of glitches and lags aswell

Date of experience: October 9, 2024