business logo of Segpay

Segpay

Overview

Segpay has a rating of 3.2 stars from 3,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
36
returns
47
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
grey star
grey star
grey star
grey star
grey star
Mexico
1 review
0 helpful votes
Follow Axl Donovan O.
Unfollow Axl Donovan O.
Send Message
Share Review
Report Review

Aclaración inesperada.
May 8, 2025

En verdad me extrañaba que de la nada tuviera un reporte de pago único de un servicio domiciliado que no contrate, pensé que no me responderían pero a la brevedad, pero lo hicieron y aclararon de donde provenía este descuento y domiciliación, aún tengo pendiente saber porque o como sucedió este descuento ya que yo no lo hice. Pero la aclaración así como el retirarlo, me han ayudado en realizar y aclara la situación a la brevedad posible.

Date of experience: April 27, 2025
Raphael M. Segpay Rep
6 days ago

Axl Donovan O, Agradecemos la reseña de 5 estrellas. Recuerda siempre que estamos aquí siempre que nos necesites.

GB
1 review
0 helpful votes
Follow Arthur Neil Benson B.
Unfollow Arthur Neil Benson B.
Send Message
Share Review
Report Review

Lack of payment
November 24, 2024

I tried to make a card payment
But you refused you kept saying my postcode not recognized why
No trouble previously
Address postcode is Tr11 2hu. Falmouth

Date of experience: November 14, 2024
Texas
1 review
0 helpful votes
Follow mia F.
Unfollow mia F.
Send Message
Share Review
Report Review

New reply for the ticket #CS*******: I made a post then someone sent me an SMS mentioning your website I read it then you gave me a link after entering that link it took me to your website, I got out of there very quickly but after some time my account was logged in by a fraudster, that

Date of experience: January 20, 2025
France
1 review
0 helpful votes
Follow poireau k.
Unfollow poireau k.
Send Message
Share Review
Report Review

Good service
January 2, 2025

It was quick and effective, they cleary understand and do their jobs very well, thanks.

Date of experience: December 23, 2024
Brazil
1 review
0 helpful votes
Follow Lucas G.
Unfollow Lucas G.
Send Message
Share Review
Report Review

Estou Satisfeito
February 10, 2025

Gostei do atendimento mesmo eu sendo do Brasil em outro pais tive resposta rápida e eficiente e a Segpay e exemplo global em pagamentos atendendo todo o planeta

Date of experience: January 31, 2025
Netherlands
1 review
0 helpful votes
Follow Masha V.
Unfollow Masha V.
Send Message
Share Review
Report Review

Money is still charged
January 4, 2025

I send a message about an account that I canceled but the money was still charged

Date of experience: December 25, 2024
Virginia
1 review
0 helpful votes
Follow Mark I.
Unfollow Mark I.
Send Message
Share Review
Report Review

Poor service
December 12, 2024

Who or whatever I dealt with used an algorithm to deal with a problem rather than help find a solution. Lazy.

Date of experience: December 1, 2024
Canada
1 review
0 helpful votes
Follow Anastasia L.
Unfollow Anastasia L.
Send Message
Share Review
Report Review

Quick Resolution
November 27, 2024

I wasn't able to get into my account therefore I requested Segpay to cancel my account so I won't be charged again. Segpay resolved this for me in less than one hour, I was very impressed.
Thank you

Date of experience: November 16, 2024
New Jersey
2 reviews
0 helpful votes
Follow MARDI S.
Unfollow MARDI S.
Send Message
Share Review
Report Review

Easy and efficient
January 10, 2025

At first I was concerned that the site didn't seem to be letting me cancel online, but indeed it did on the subsequent try. I also wrote to customer service and they replied and confirmed as well. I appreciated that.

Date of experience: December 31, 2024
Utah
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Send Message
Share Review
Report Review

Great customer service
March 13, 2025

Had to make a change and it was handled in a fast professional manner.

Date of experience: March 3, 2025
Argentina
1 review
0 helpful votes
Follow german a.
Unfollow german a.
Send Message
Share Review
Report Review

Thank you Jessica
March 13, 2025

I was reimbursed the money of a subscription i did not want to renew

Date of experience: March 3, 2025
New York
1 review
0 helpful votes
Follow Aamir M.
Unfollow Aamir M.
Send Message
Share Review
Report Review

Download
January 4, 2025

Still cannot download
I can download from other site not this one

Date of experience: December 25, 2024
France
1 review
0 helpful votes
Follow PHILIPPE T.
Unfollow PHILIPPE T.
Send Message
Share Review
Report Review

Belle réactivité
January 17, 2025

Ayant voulu essayer Xlife le nouveau service de Segpay je n'ai pas compris comment cela fonctionnait (vous devriez le préciser car les trois choix proposés ne sont pas du tout clairs) j'ai voulu revenir à Reallifecam que je connaissais depuis longtemps mais il fallait d'abord annuler l'abonnement à Xlife et quand je l'ai fait j'ai vu que l'effet n'était pas immédiat. J'ai donc utilisé le chat pour qu'on annule sans frais Xlife que je n'avais pas du tout utilisé et pour le remplacer par Reallifecam. Dans un premier temps il m'a été répondu que j'aurais environ deux jours pour attendre une réponse (c'était un samedi) et que l'on ne pouvait faire autrement mais devant ma déception et mon insistance j'ai été averti peu de temps après ce même samedi que l'on pouvait me donner satisfaction.

Date of experience: January 6, 2025
New York
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Send Message
Share Review
Report Review

Eventually service is okay
February 10, 2025

It ended up taking over 30 minutes of my time and over a full day, but finally got everything settled.

Date of experience: January 31, 2025
California
2 reviews
0 helpful votes
Follow Ben L.
Unfollow Ben L.
Send Message
Share Review
Report Review

Prompt and Accurate
March 15, 2025

I requested a cancellation and the response was near immediate

Date of experience: March 5, 2025
Israel
1 review
0 helpful votes
Follow Roman R.
Unfollow Roman R.
Send Message
Share Review
Report Review

Very fast and helpful
March 14, 2025

I got a quick response and the issue was resolved in a fast and good manner

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
Follow Miguel A P.
Unfollow Miguel A P.
Send Message
Share Review
Report Review

Dear Team of CAM4,( Miss Karoa Garcia), untill today don't show in my bank account the amount for refound of £39.99. Would you please check it and send me the proof that you make the payment.
Your sincerely
MiguelA Perucha

Date of experience: January 14, 2025
Australia
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Send Message
Share Review
Report Review

Scammers
March 14, 2025

This company stole over $60 from me.
This is all that is needed to be said

Date of experience: March 3, 2025
Wisconsin
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Send Message
Share Review
Report Review

You did what I asked
November 15, 2024

I tend to get your service about once a month every few months, so I have to cancel my monthly memberships and then reactivate - you actually make that easy and do not give me a hard time. Thank you

Date of experience: November 5, 2024
New Jersey
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Send Message
Share Review
Report Review

Cancellation
January 2, 2025

Excellent customer service while requesting a cancellation.

Date of experience: December 23, 2024