Overview
Segpay has a rating of 3.2 stars from 3,650 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
Had an issue with a payment I had realised I'd set up, Sagepay sorted it out quickly and effectively
I think it's on purpose. I was wrongly billed by segpay. They did not include the biller's name or website on my account charged. I didn't make this charge. They couldn't even tell me who did it when I gave them all the details they asked for. Their last request from me was to provide them with the biller's name! That's the only thing I wanted from them because it was not offered to me by them or my bank. Fraudulent activity. If they don't know who did it. It must be them!
Help me out with my problem the agent who took my file was very professional
I recieved a confirmation number that my account was canceled, I have no way to log in to my account to verify it is canceled and deleted. I had already canceled this service when i decided it wasn't a good fit and then a year goes by and i get charged the annual fee.
Great follow up and closing of the investigation. I strongly urge Segpay to work with your clients to ensure that clear identification of the vendor is made clear when using PayPal. I had no idea what this transaction involved: vendor, billing company, etc. That lack of information triggers suspicion that the transaction is illegitimate and diminishes consumer confidence with that billing vendor.
Fast response with the right answer. Great professionalism
Very impressed with communication and results. It is rare to have such good service these days.
Query sorted in very timely manner by the team who came back very quickly
Amazing service, fast and efficient just want i needed.
Too bad customer service they haven't responded yet
J'ai utilisé vos services pour un abonnement de 29 euros par mois.
Au final, vous m'avez prélevé 29 euros et 127 euros...je n'ai jamais été remboursé et je n'ai plus accès au site...bref!
Une arnaque. Une fraude
I signed up for membership and was immediately hit with fraudulent charges on my bank account. I've had to shut down my bank card and dispute all the charges. I also reached out to the merchant and they didn't help, I had no email or way of knowing my account information because it was never sent, so they couldn't find my account information.
Customer service was very quick to respond and resolved my issue immediately.
Ho avviato la pratica per una richiesta di rimborso, per un pagamento non fatto da me, ma non mi avete mai risposto in modo corretto, anche la piattaforma dove è avvenuto il pagamento non mi ha risposto
My concerns were met with respect
My issues resolved in a timely manner
Experience? Can not be lower than ******* /zero My experience is that your site is not working properly at all, trying to pay credits and as soon I open the pay site, it goes down!?
Negative experience, as soon as want to buy credits to your site the site goes down? So I cannot get access to the sites I want to!
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Deerfield Beach, Florida
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members