website thubmnail of SEA Gamer Mall

SEA Gamer Mall

How would you rate SEA Gamer Mall?
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Algeria
1 review
0 helpful votes
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The best platform
May 4, 2021

The best platform and the best 24h support clients, I advise you to deal with this platform. With my experience, I hope to do business with you.

Date of experience: May 3, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you for being our valued customer. We are grateful for the pleasure of serving you.

Saudi Arabia
1 review
2 helpful votes
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Best service
April 20, 2021

Bought pubg uc worth of around $800 from this site, very fast and quick service. Will recommend everyone for the prize point and speed of service.

Date of experience: April 20, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Ukraine
1 review
1 helpful vote
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Great Service
March 8, 2021

Cheap and great prices with a good customer service, I would recommend this to everyone. The best shop

Date of experience: March 8, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

California
1 review
8 helpful votes
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Scam scam scam
September 15, 2018

My 12 year old son got scammed! I'm going to ruin this company. You will get what you deserve. I will bring you down!

Date of experience: September 14, 2018
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi, our support is 24x7. You can always contact our customer support to resolve any issue with your orders.

Philippines
1 review
1 helpful vote
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Fast and Legitimate
November 29, 2020

Been a customer for 2 years now. No complaints so far. Quick and easy transactions, and responsive customer serbice.

Date of experience: November 28, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Algeria
1 review
5 helpful votes
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The best site
August 29, 2020

High speed in the purchasing process
Technical support is at the top
The best site
The best wallet...

Date of experience: August 28, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated!

Turkey
1 review
2 helpful votes
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Both live support and the site is awesome still didnt get why I have to retype my password in the site but its ok I guess :)

Date of experience: July 18, 2016
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Ata A.,

Thanks for your awesome review. Appreciate it.

Malaysia
1 review
2 helpful votes
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Easy user interface from the website. Fast process topup and reply from the customer services. Thank you

Date of experience: April 6, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

We're so glad you had a pleasant experience with our customer support representative! We’ll pass along the kind words.

GB
1 review
3 helpful votes
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Hello,
January 25, 2014

Hello,
This is tanvir, one of seagm.com customers,

On 21 jan 2014 i have bought an iTunes 50$ code from seagm.com,

They sold a used iTunes code to me. Many times they sold invalid(incorrect) iTunes codes but their support team sent me a correction for those types.

Unfortunately this time they have sent me a used itunes code and after i proofing them (with apple support email) they don't yet changed my iTunes code and they're talking very bad on live chat.

Here is my order id:
Quote:
Your order P******* has been created and paid via.

Product Price Qty Amount
Apple iTunes Gift Card (USD$) iTunes Gift Card 50 USD 40.67 1.00 € 40.67
Grand Total € 40.67
And here is the apple support's answer:
CAS: (en_US) Purchases, Billing & Redemption; Follow-up: *******
Was redeemed on
Hi Farnad, Thank you for your response. Upon investigation, I'm sorry to inform you that the iTunes Gift Card with the Gift Card Number "XXBT52HMS7PFXXXX" has already been redeemed on 12/18/2013 to another account.

I have bought the voucher on 21 jan 2014.

I hope they solve my problem, else they're scammer. I have used paysafecard payment an irreversible payment method! ((

Date of experience: January 25, 2014
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Tanvir,

First of all, we would like to apologize for the unfortunate incidence. We believe that your issue had been resolved. Kindly reach us via our support email helper@seagm.com and attach the original message of the email regarding your card issue checking if the problem is not solved.

Thank you & we apologize for the inconvenience caused.

Singapore
1 review
0 helpful votes
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Lousy service
August 19, 2021

Lousy service from seagm, not helping and useless waste time only don't support worst game topup channel

Date of experience: August 19, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Kaoru J,
We apologize for the bad experience you had in SEAGM.
Kindly share the details of any issue you are facing by submitting at http://bit.ly/HelperTicket. It will help us in assisting you better.
Thanks and sorry for any inconvenience caused.

Indonesia
1 review
2 helpful votes
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Scammer
October 23, 2019

Get scammed for around 150$, up until now they didnt refund my money, such a $#*!ty customer service too

Date of experience: October 23, 2019
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Johnny, we understand that the amount is important to you. As such, our team managed to work out a fair solution for you in a very short time. Again, we apologize for the inconvenience caused. We always appreciate a long-term customer like you and hope that through this experience, your confidence in our company will be increased.

Malaysia
1 review
1 helpful vote
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Good service
November 25, 2020

Fast respond from the live chat everytime i need help to topup my seagamermall account credit, good service and also very helpful.

Date of experience: November 24, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you for being our valued customer. We are grateful for the pleasure of serving you.

GB
1 review
4 helpful votes
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Scam Site - Avoid
June 22, 2018

Ordered a Amazon gift card, the code they gave me was not valid, now I have to try and claim my money back via PayPal

Date of experience: June 22, 2018
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi, our support is 24x7. You can always contact our customer support to resolve any issue with your orders.

BN
1 review
3 helpful votes
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Excellent service
October 14, 2020

The only downside of it is that I can't top up less than RM50. LOL other than that, good job Seagm. Delivers PUBG UC excellently

Date of experience: October 14, 2020
SEAGM S. SEA Gamer Mall Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon.

California
1 review
1 helpful vote
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Stay away!
August 29, 2015

Took over a week to receive my coins and then they got my account banned!

Date of experience: August 28, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Ted,

The coins had already been delivered to the account stated for delivery. As stated at our website, Purchasing in-game currency has some risk which may result in possible account suspension or termination when using illegal levelling or illegally obtained gold.
Thereby, whenever buyers decided to purchase the game currencies, they're expected to accept the terms of use and bearing their own risks for involving in Real Money Trading which violates the game rules.

Nevertheless, we had already delivered all the purchased goods to your game account as purchased.

Thank you & we apologize for the inconvenience caused.

Netherlands
1 review
4 helpful votes
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Bad
February 20, 2015

I buyed coins 20 hours ago and i still don't have them. On the livechat they are not responding.

Date of experience: February 19, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Achmed,

We were having a high volume of orders due to FIFA fever and it caused us to take longer time for delivery.
Anyway, we believe that your order had already been traded successfully.

Thank you & we apologize for the inconvenience caused.

Norway
1 review
1 helpful vote
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This is scam!
December 4, 2015

I ordered 15 million coins and I haven't got them this I cheap but scam! Just don't buy from here

Date of experience: December 3, 2015
SEAGM S. SEA Gamer Mall Rep
over a year old

Hi Sadeg,

FYI, the coins went out of stock which caused the delivery process delayed. Buyers can always request to have a refund if the order cannot be delivered on time. Anyway, we believe that your issue had already been resolved.

It's advisable for buyers to check the stocks availability before they make any payment if they wish to get immediate delivery.

We hope that the above explains the reason why the order was delayed and we apologize for the inconvenience caused.

Thank you.

Singapore
1 review
0 helpful votes
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Good Services
February 24, 2021

Their service has been reliable and fast, and had been using for years now. Very good, recommended!

Date of experience: February 24, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Tunisia
1 review
2 helpful votes
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Uncle tommy
March 24, 2021

Uncle tommy is the best customer support in the world, he is also the best uncle
LOVE YOU SO MUCH UNCLE TOMMY!

Date of experience: March 23, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

Singapore
2 reviews
0 helpful votes
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Good Service
February 21, 2021

Have always been using SEA Gamer Mall, Great customer service and assistance, Highly recommended to purchase from them.

Date of experience: February 19, 2021
SEAGM S. SEA Gamer Mall Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Overview

SEA Gamer Mall has a rating of 3.1 stars from 168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SEA Gamer Mall most frequently mention customer service, live chat and gift cards. SEA Gamer Mall ranks 17th among Games sites.

service
48
value
46
shipping
41
returns
40
quality
47