Scribd

This company charged my debit card without me ever having used or heard of this company. They charged my credit card for $8.99. I thought oh well maybe I got a free trial membership (even though this rings no bells) and therefore checked BOTH emails I use for these types of things and guess what... NO email/username records found. Additionally, they say they offer no refunds under any circumstances... how convenient... Rip people off for $8.99 and dont give refunds. Unbelievable. Im taking this action further... this is unacceptable.

My wife pays this credit card bill and thought Scribd was something I used for my work so she kept paying monthly fees for at least two years. It is something I have never used or accessed. Tried to cancel my account but one does not apparently exist. I requested a cancelation over a week ago and they have now charged me another month. I found a "no-reply" email from "Slideshare" in October 2020 thanking me for being a "LinkedIn and SlideShare" member and informing me that scribd was going to take over Slideshare business on December 1. I have never heard of Slideshare either. I have never given LinkedIn my credit card number.

UPDATE 5/17/2023
Their customer support did reach out to me.
My daughter used their service about 3 years ago when she was in high school and the account I was getting billed for is under her email. We will hopefully get this resolved now.

Signed up for unlimited reading and after listening to parts of a few audio books, suddenly most of the titles on my saved list are "unavailable" until next month.

Most of the books I no longer have access to are current titles--some of which I had already started reading. The only things I seem to be able to access now are older titles & short audio presentations, most of which I can find for free elsewhere on the web.

The service they're advertising is not "unlimited" by any definition.

I'm sure it's buried in the terms of service somewhere, but it appears that even when paying for "unlimited" service, you're limited to a certain number of books, then they curtail your access.

Scribd is a highly excellent site especially for authors and other writers who are looking for ways to bring attention to their work on the market. In the realm of publishing one will know that advertising costs are quite expensive but any free advertising is always well received and very well appreciated by those who want their writing materials to gain exposure on the internet.

What I like about scribd.com is that the free advertising and promotion potential of an author or writer is welcome especially if one is trying to find inexpensive ways to advertise their work online.

I joined scribd.com for trial in Dec 27,2016. After i cancelled may payment card and membership, they continuously charge money about $10 every month.

They started charging about $10 in Jan. 25,2017 and it continued to Jun. 25 2017.
What the F*CK this site is. Why they do this to me without any notification?

After writing a letter to *******@scribd..., they refunded about $10 (max 1 month bill)
Already paid, but refused to refund more.

I joined Scribd quite a while back because I listen to about 5 or 6 audiobooks a month. Scribd seemed like the perfect option for me. $8.99 a month for unlimited reading and listening. Sounds almost too good to be true, well, that's because it is! They post many MANY books that are going to be available in a month's time. They make those books "available" for a very short time (less than a day) then take them away and say they will be available in another month. And this just keeps happening. I can't tell you how infuriating it is to listen to an hour or two of a book, go back to the site only to find that it's gone. I will not fall for their tricks & lies any more. I would tell anyone thinking of joining, don't do It! They get your hopes up month after month only to let you down every single time.

I've been trying to access my account by following the forgotten username/password on their website and it's misleading. I receive notifications that my email is in use and a password reset has been sent. Yes, spam and junk folders have been checked. It's impossible to get a hold of someone. But I keep getting charged monthly.

I have numerous problems with this company. The most frustrating is that their app does not work well. I've downloaded audiobooks that disappear from my phone for no reason. And when listening, it's not easy to go from streaming to using the download. Site navigation is terrible. As for content, their selection is limited. And much of it is abridged- yet they don't tell you it's abridged. As for cancellation, when you cancel, they won't give you your money back for unused credits. That seems like theft to me. STAY AWAY from this company.

This company has a questionable marketing strategy which is typically a negative method of obtaining a profit by "appearing" to offer documents and information that might be of help however the "previews" that are shown are not nearly enough to justify a purchase decision. This is a bad thing because it is a negative option or also referred to under other descriptions where the buyer is forced to subscribe in order to see if the document they need is actually available. Another serious flaw is that many of these documents are open source and are freely available without having to subscribe and pay a monthly charge. I have not found using this service to be of value.