From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Excellent website that provides good visuals of the merchandise.
Unfortunately, one earring was damaged. Had to return.
Having worked in jewelry at Frederick goldman for 23 years I find this is the best. Company. Thank you
Order returned was not what was expected. Will look for something else.
New to the site but pleased with how user friendly it is!
The site was extremely user friendly!
SO easy to navigate this web site. Beautiful jewelry and great prices
Nice product about as expected. Good quality. Your communications and shipping status updates were excellent. Delivery was before Mothers Day as promised. 5 stars all around. Thank you!
Beautiful jewelry. Unique. Wonderful prices and customer service.
Wonderful item. My wife loved her loved her lion pendant.
Great price, very easy to place order. Recipient delighted with her gift!
Mostly good - one item defective, but the other items were excellent!
Easy to use, very nice products. I would definitely buy from them again. Good Sales
Really hoping the earrings are as lovely as they look online.
I'm a long time R-S customer. The ring I purchased was nothing like the one represented online. I called customer service and had a really rude, not helpful agent. It was so bad, I asked to talk to a supervisor. The call got dropped (?). I called back and was helped by a better informed, more helpful agent and hopefully have gotten the situation resolved. We'll see.
Very pleased with purchase. Everything was delivered in a timely manner and was exactly what I ordered. Would definitely order again.
Appears to be nice quality, cute product and competitive price
The earrings are gorgeous! I have one of the matching rings and will now get the other two for stacking.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members