business logo of Ross-Simons

Ross-SimonsReviews 13,327

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,387
shipping
50
quality
11,787
This company responds to reviews on average within 2 days

Instant Feedback

61,920 reviews
South Carolina
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Send Message
Share Review
Report Review

Very pleased!
May 4, 2022

This was a gift for Mother's day and my wife loves the earrings.

Date of experience: May 3, 2022
Florida
1 review
0 helpful votes
Follow Vanessa V.
Unfollow Vanessa V.
Send Message
Share Review
Report Review

They always have such beautiful and elegant jewelry, I highly recommend them!

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Send Message
Share Review
Report Review

Quick and easy. I really appreciate the quality of the products. I will continue to be a customer.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
Follow Leslie H.
Unfollow Leslie H.
Send Message
Share Review
Report Review

Love this site - easy and appreciate seeing the product on the model - this helps tremendously.

Date of experience: May 3, 2022
Tennessee
1 review
0 helpful votes
Follow Deborah I.
Unfollow Deborah I.
Send Message
Share Review
Report Review

Beautiful Piece of Jewelry
May 3, 2022

Many compliments from everyone because of this beautiful bracelet. My sisters want one now.
Great place to buy good jewelry.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
Follow Delphina E.
Unfollow Delphina E.
Send Message
Share Review
Report Review

Exceeded Expectations
May 3, 2022

It's hard to find reasonably priced quality jewelry in much smaller sizes. Ross Simmons offers more choice.

Date of experience: May 2, 2022
Georgia
1 review
0 helpful votes
Follow Wil X.
Unfollow Wil X.
Send Message
Share Review
Report Review

Sapphire stones looked dirty, one had discoloration that looked to be rust. The links were slightly bent indicating a weak sterling.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
Follow Stephen O.
Unfollow Stephen O.
Send Message
Share Review
Report Review

Phew
May 2, 2022

So far seems Painless. The necklace was well received.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Send Message
Share Review
Report Review

Classic Gift
May 2, 2022

Quick and easy.The hard part was deciding which item to select.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
Follow JIM N.
Unfollow JIM N.
Send Message
Share Review
Report Review

Emerald bracelet
May 2, 2022

Very good. I am a return ingredient and ongoing customer and Ross-Simon's is always my first stop.

Date of experience: May 2, 2022
Arizona
1 review
0 helpful votes
Follow Emmanuel N.
Unfollow Emmanuel N.
Send Message
Share Review
Report Review

Nice Pearls
May 2, 2022

Found what I needed. In stock. Free Mother's Day Shipping. Easy pay with Affirm.

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
Follow Jeanne S.
Unfollow Jeanne S.
Send Message
Share Review
Report Review

Not quite as expected
May 2, 2022

Good. Wish you had bracelets in 7.5". Bracelet design didn't continue all around. It was like getting half a bracelet

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
Follow Mike Z.
Unfollow Mike Z.
Send Message
Share Review
Report Review

Earring purchase review
May 2, 2022

Was happy with it till it timed out and made me re-enter everything

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
Follow JULIANNE Z.
Unfollow JULIANNE Z.
Send Message
Share Review
Report Review

All flash, no substance
May 2, 2022

Website is easy to use. Product did not meet expectations.

Date of experience: May 2, 2022
Ohio
2 reviews
0 helpful votes
Follow Sheila Q.
Unfollow Sheila Q.
Send Message
Share Review
Report Review

Quality bracelet!
May 2, 2022

Website very easy to use. Fast delivery and good communication.

Date of experience: May 2, 2022
Florida
1 review
0 helpful votes
Follow Marguerite M.
Unfollow Marguerite M.
Send Message
Share Review
Report Review

Missing a stone
May 2, 2022

It was missing a stone. I am going to try and have it fixed or I need to return to you

Date of experience: May 2, 2022
Virginia
1 review
0 helpful votes
Follow Mark F.
Unfollow Mark F.
Send Message
Share Review
Report Review

Ordering process and shipment speed were very good. Product was nice but to be honest I thought item would have had slightly larger diamonds for price that was paid. I would not spend the same amount of money again to order this item but I am not upset I ordered it ornplan to send it back.

Date of experience: May 2, 2022
Florida
2 reviews
0 helpful votes
Follow Peggy Y.
Unfollow Peggy Y.
Send Message
Share Review
Report Review

Great service!
May 2, 2022

I order several times a year and have never been disappointed.

Date of experience: May 2, 2022
Tennessee
2 reviews
0 helpful votes
Follow Shannon F.
Unfollow Shannon F.
Send Message
Share Review
Report Review

Perfect, arrived when stated
May 2, 2022

Easy Ordering process and product is beautiful, it fits and I'm getting many compliments on it.

Date of experience: May 2, 2022
Oregon
2 reviews
0 helpful votes
Follow Elaine M.
Unfollow Elaine M.
Send Message
Share Review
Report Review

Pretty necklace
May 2, 2022

The pearl necklace fits very well. Thank you very much!

Date of experience: May 2, 2022