From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The earrings can't hold on my ears they are defect why? I send back my first order for the same earrings already defect why I still receive them with a defect no one check it? Your company it's not serious so I will not order again nothing from You.
Took me awhile to find what I wanted but finally did. Site is easy to navigate. I have ordered from you before.
I was very pleased with the years and efficiency and the selection.
Ring is too thin, the picture online & in catalog looks thicker.
Order arrived quickly and packaged well. Ring is beautiful and looks just as pictured. Very pleased!
Website was easy to use, product I was looking for was easy to locate with only one click, check out and payment was a breeze.
Awesome jewelry that is loved by all and the price was right
My earrings came in less than a week. Exactly as I ordered them. Thank you.
Easy to use and the jewery is beautiful. I like the way R&S carries higher end jewelry and a option for a more frugal buyer! It's all top quality and gorgeous. I love the little pouches that comes with it too.
Customer service was helpful and courteous.
Delivered quickly.
I have ordered from Ross-Simons for many years and have always been happy with my selections with few exceptions. The bracelet I ordered was as expected.
Nice catalogue. Good selections. Fast delivery. Easy return policy.
Straightforward and clear. Do you want me to lie to fill up a stupid survey?
I love it. I needed a lobster clasp, silver chain, to wear everyday, with a special diamond on, from my husband.
Love Ross simons. I've been buying jewelry from here for 35 years. TV
Items are shipped quickly and packed well. Quality of item is good also.
Shopping with Ross-Simon is always a pleasurable experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback and take it very seriously. We have requested the inventory be inspected and look forward to receiving the pair you have. Our representative called and then emailed a prepaid label.