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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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So-so…I ordered a set of four, a set of three and two stand alone rings. ONE ring out of all those looked like gold. The others were that reddish, brassy look. I return all but the one.
The ring I purchased was just as pictured and is very lovely
The shipping was fast and came in time for Mother's Day! The earrings were very substantial, I only wish the green chalcedony was a lighter green. The necklace is for my daughter that will match her turquoise earrings!
Necklace purchased for our granddaughters first communion was perfect
Always easy to order items and delivery is good. The problem is with color representation being a far cry from what you get.
Ex: a blue topaz that you have to struggle to see any color, it looked like a very pale aquamarine. Even speaking to a company rep asking for the blue to be a deep blue as seen online and in print catalogues or don't send the replacement didn't work. The replacement was even lighter in color.
This purchase was for a brown mother of pearl and SS earring. I wanted these because of the beautiful shade of warm brown. They just arrived an I am so disappointed with the color. My first reaction was that they sent black MOP. You know, the greyish-black color of pearl. Holding them under an Ott light you can just see highlights of the brown seen online and in daylight they look like a dirty brown. NOT what I was expecting.
PLEASE Ross-Simons, make your color representations (web and print) more realistic. I am tired of the gross misrepresented colors. It should be even better than what you sawing print or online. By the way, we all know color varies from monitor and some natural materials will vary from piece to piece but could you atheist get it in the ballpark?
Quick service and vast selection choices. Prices are reasonable.
This is my first time shopping from Ross-Simons. The ease of shopping on the website is a plus, the necklace I purchased is gorgeous! Their products clearly are high quality and well-made. I am also impressed with follow-up email whether you've received the product or not.
Ordered a month ago and just got my stuff. No updates or phone calls either Poor
The shipping was fast. I'm disappointed in the color of the pink quartz ring and earrings. I was hoping they were more pink. They actually are more of a garnet color and darker than I wanted.
First time ordering, will not be the last, Stunning jewelry, I can't stop looking at the rings I ordered!
This is my first time and I loved it very much
It was easy to order, the only thing I was disappointe with that the box came empty. The representative was nice and polite and I received my earrings day after. I would love to order more, but would like to make sure it's delivered by UPS only.
Thank you in advance.
It was not real diamonds or sterling silver. I have sent the item back for a full refund
Easy order placement and prompt service! Love the boxing and the little felt bag!
Experience is same as my past purchases - Amazing!
It was my first time buying jewelry at Ross Simons site and am overall very satisfied with my hearing purchase
I will come back as everything I see is so beautiful and tempting
My husband spotted the bracelet in a magazine. When we went to the website, we found the matching earrings. Website easy to navigate, checkout was simple, and the items were delivered quickly. Items were as described and very pretty! Overall, happy customer
I can't rate the quality of the products that I ordered because I never received them. I had numerous contacts with Ross Simon's Customer Service and each time I was given a different delivery date. Each time the date passed with no delivery.
The last time I contacted them - 9/9- they promised that they would resend the items via overnight mail. We'll see what happens but based on past experience, I don't expect much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
All of our diamonds are real, we have on-staff GIA certified gemologists who evaluate each stone before we sell them. As a trusted business for over 70 years, we always want our customers to know what they are buying and may trust they will get what they order, any synthetic stones will be listed in the title and description of our jewelry.