On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was quite surprised to see how heavy my sterling silver anklet was. It was well worth the money I spent. Very representative of the description. So happy, so I will order again.
Looking for nice gifts and these Items were a good choice
Easy ordering and timely delivery are the trademark of Ross Simons
Easy and efficient my overall experience was good. I can't wait to wear my anklet
I found the jewelry I ordered to arrive timely & all pieces were beautiful.
Always a great shopping experience! I've ordered from here many times in the last few years and I haven't had any complaints! Prices are quite reasonable for the items I purchased
There are lots of lovely styles and options to select from!
Very nice - item caught eye, quick scan resulted in quick and easy purchase
Great selection. Smooth transactions. No surprises. Kudos!
Discount price and a welcome incentive break. Thank you. The ruby's are not what I thought.
Everything was at my fingertips, plenty of selections, easy to order. I was most impressed since I am not that computer savvy person.
Shopping is great, jewelry is beautiful but it took 3 tries to get checked out. I know the quality of the jewelry so I just kept trying and will shop with Ross-Simons in the future.
Shopping is great, jewelry is beautiful but it took 3 tries to get checked out.
It's pretty. Good clasp. It's hollow, so very light and a little noisy. Wasn't expecting it to be hollow.
I ordered 3 anklets a few days ago. I received my order yesterday but one anklet was missing. I called Customer Service today and they were very helpful and will be sending me the third anklet.
Online order was problem free, and received earrings looked just like the ad
Excellent products and value and fast and safe deliveries
Very user friendly! Thanks
Product exactly like photo!
The birthday gift to my sister was delayed for some reason, but once finally arrived- she loves the beautiful anklet! And appreciate the website being user friendly, easy to navigate and understand - thank you.
Both rings were too small to wear. I am exchanging them and choosing the next size up. The Bali style ring was slightly smaller than a true size 7. The swirly ring was so wide, it needed to be a size larger due to its width.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members