business logo of Ross-Simons

Ross-SimonsReviews 13,411

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,398
shipping
50
quality
11,871
This company responds to reviews on average within 2 days

Instant Feedback

62,203 reviews

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Oregon
1 review
0 helpful votes
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Lovely ring
May 23, 2022

Quick, easy, fast service and I. M very happy with my purchase. It isn't quite as intense a color that I hoped for but it is still beautiful and I am pleased

Date of experience: May 22, 2022
Massachusetts
1 review
0 helpful votes
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Pretty
May 22, 2022

Very pretty pair of earrings; perfect size with just the right amount of sparkle.

Date of experience: May 22, 2022
Alabama
1 review
0 helpful votes
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Title
May 22, 2022

I experience it. More characters. Many more characters.

Date of experience: May 22, 2022
Florida
1 review
0 helpful votes
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Great experience
May 22, 2022

Easy site to use... Great product and price. Will refer

Date of experience: May 22, 2022
Oregon
1 review
0 helpful votes
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Great service and fast delivery... yes yes yes yes yes yes yes and no

Date of experience: May 22, 2022
Illinois
1 review
0 helpful votes
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Earrings
May 22, 2022

Beautiful earrings. I've gotten many compliments. Would buy again in a different color.

Date of experience: May 22, 2022
South Carolina
1 review
0 helpful votes
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Diamond necklace
May 22, 2022
Updated review

Easy shopping process, actual necklace is as advertised.

Date of experience: May 22, 2022

Good easy to shop
May 15, 2022
Previous review

Good easy to shop

Date of experience: May 15, 2022
Florida
1 review
0 helpful votes
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Dream garnets
May 22, 2022

Love the bracelet. Very good quality. Looks exactly like the picture

Date of experience: May 22, 2022
Pennsylvania
1 review
0 helpful votes
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Wrong item
June 21, 2022

The bracelet I ordered looked nothing like the one I ordered

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2022
Barbara J. — Ross-Simons Rep
over a year old

We do understand shopping from home can be difficult, as the items can look different in person. We would be happy to assist you with a return, and are available 24 hours a day, 7 days a week at 1-800-521-7677.

Pennsylvania
1 review
0 helpful votes
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Dissatisfied
May 22, 2022

Love Ross simon but the bracelet I ordered did not look anything like the picture The picture showed a chunky bracelet, it was so thin a see through it looked like a piece of gi no.

Date of experience: May 22, 2022
Nevada
1 review
0 helpful votes
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Beautiful Ring!
May 22, 2022

My daughter just loves this ring! It's very well made and looks very nice!

Date of experience: May 22, 2022
Mississippi
1 review
0 helpful votes
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Ross-Simons deserves a 10!
May 22, 2022

Prompt delivery and the jewelry I ordered was just as they appeared on your site...
Beautiful!

Date of experience: May 22, 2022
New York
2 reviews
0 helpful votes
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I like the bracelet.
May 22, 2022

The bracelet is very cute. My granddaughter will love it.

Date of experience: May 22, 2022
New York
2 reviews
0 helpful votes
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Beautiful necklace!
May 22, 2022

Great! Very easy to navigate site. Fast shipping, great packaging

Date of experience: May 22, 2022
Florida
2 reviews
0 helpful votes
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Easy to find items I was looking for.
Good value
Much to choose from!

Date of experience: May 22, 2022
KR
1 review
0 helpful votes
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Item was as advertised
May 22, 2022

Easy payment and delivery in the time stated. I would use this company again for a future jewelry purchase.

Date of experience: May 22, 2022
New Jersey
1 review
0 helpful votes
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Bracelet
May 23, 2022

I recently lost my puppy of 13 years and purchased a bracelet from you with her name Dee Dee on it, I just want to tell you how beautiful it is the presentation of the Box and everything thank you so much for such a beautiful keepsake

Date of experience: May 22, 2022
Arizona
2 reviews
0 helpful votes
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Larimar
May 22, 2022

Have been looking for Larimar stud earrings for a long time. But the price is always over $125. Found these beautiful LARIMAR studs for under $50. Loving my new earrings.

Date of experience: May 21, 2022
Louisiana
1 review
0 helpful votes
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Awesome Appearance
May 22, 2022

Great site... earrings are just what my wife wanted... brilliant sparkle... eye catching Diamonds... Thanks

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Just what I was looking for.
May 22, 2022

Ordering was easy and delivery was fast. The hoop earrings are just what I was looking for. Very pretty! I will definitely use Ross-Simonds again.

Date of experience: May 21, 2022