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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to order and fast delivery. Bracelet was exactly as shown, and I am very happy! Definitely will shop again.
The pearl earrings where flimsy as well as the step bar on the gold hoops. I returned the earrings and wanted to order a different pair. I had a similar pair of pearl earring from RS and they fell apart with use and a pair of Andiamo earrings.
I had to pay $24.00 to return the items with tracking and insurance.
Ross Simon should have a return arrangemant with UPS or USP for returns, if not for free but for a very low return rate. As a result I will not buy any further products from Ross Simon.
Excellent. Since product is gift wrapped, I have not seen it yet.
Ross-Simons is my place to shop for quality, unique, and reasonably priced jewelry--especially sale items.
They ship promptly, and the items are never damaged.
I'm waiting to see if my replacement is sent to me in a timely manner
The gift boxes were wonderful, especially since I had forgotten to request them.
I decided to browse the clearance section after I had received the summer sale catalog. I ended up purchasing two items for my daughter and two items for myself! Great Deals, Huge Savings!
Site was easy to navigate and product was everything I expected and more. New customer for life. I have already found my Christmas present. Also want to mention delivery was two days earlier than first estimate.
I wanted something special for my dear friend for her? 0th?(Its a secret) bday. Haven't given it to her yet. It looks lovely to my eye, and the diamonds, tho tiny, sparkle nicely. I hope she likes it as much as I do!
Beautiful chain necklace, perfect for my sons. Highly recommend it!
Slightly larger stones and slightly more study wires, and this would have been a total winner of a purchase.
Good value and nice earrings. I am very pleased with my purchase.
The colorings are not quite the same. I have other Murano jewelry from RossSimons and have been very pleased with the vivid colors. I know Murano jewelry varies in color but one seems a lot paler in color than the other..
Good experience, will buy again sometime. Thank you
Had no issues with any of the items I ordered. Everything arrived safely.
The gift I ordered arrived without being wrapped, which I had requested. Thank goodness because the anklet looks really cheap and I won't be giving it as the birthday gift for which it was intended.
Thanks. So very much. Great service and speedy delivery. Awesome
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret you were not informed of the return policy, we do provide a label to return the order for $4.95 on pieces not as expected. We will listen to the call and work with our representatives to ensure they are clear in the future.