Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Very easy to order and my package arrived pretty quickly. Love my birthday present to myself!
I found the perfect emerald earrings for a great price…very happy.
Clasps on the several pieces ordered are so small they are difficult to put on and off. Now I will have to have the clasps replaced at a jewelers. Not convenient.
The earrings were very pretty, but the picture on the web was gave no indication they were too small to fit a normal ear. I had to return them.
I have bought several items for a very special someone, and they have all been beautiful and very well received!
I ordered earrings and a ring. Bother we're just as pretty as the online pics.
Fine, except for pop-up messages which are a trifle difficult to get rid of. I know what I want and how much I can spend; I don't need an invitation to buy more.
Bracelet looked beautiful in catalog, but the diamonds are hardly visible in person.
Received item on time. Ordered Gold Ball Earrings that I thought would be large. I received a return number and sent them back. Girl on the phone was very helpful but they didn't have larger ones that I need.
The experience was fine. The chain is just not substantial enough.
Shopping on the site was very good experience and site navigation was user friendly, the shipping was prompt and the item arrived quickly, the item was NOT broken or damaged, but it appears that it had been polished just before shipping or at some point in its creation, and the polishing process removed 85% of the antiquing (black outlining) on the piece, so it did not appear like the pictured item, not at all, the antiquing had gaps all over the wings and almost none everywhere else, and where it did, it was like small dots, the item was fairly inexpensive and I am fortunate enough to have friends who work in Jewlery who will repair the item for me at the cost of 1 rack of smoked BBQ ribs, lol, but in fairness, I did not contact Ross-Simons, but I did expect better from a place who has been in business since 1952.
The necklace is beautiful and I'm very pleased by the product and the experience.
This was my first order with Ross-Simons. Quick ordering and delivery. They are awesome.
I received my item earlier than expected. Item was exactly as described online shopping. Appreciate the tips on caring for your jewelry.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.