business logo of Ross-Simons

Ross-SimonsReviews 13,410

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,397
shipping
50
quality
11,870
This company responds to reviews on average within 2 days

Instant Feedback

62,198 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Send Message
Share Review
Report Review

Beautiful
July 11, 2025
Updated review

Ring looks so authentic. Nice quality. Price was excellent too.

Date of experience: July 1, 2025

Found what I was looking for at a good price.
January 23, 2025
Previous review

Website is easy to use. Many items are on sale. Good variety.

Date of experience: January 13, 2025
Illinois
1 review
0 helpful votes
Follow LOEITHA W.
Unfollow LOEITHA W.
Send Message
Share Review
Report Review

Great Jewelry Great Value
July 11, 2025
Updated review

To date I have been very pleased with all my shopping experiences and jewelry purchases

Date of experience: June 20, 2025

Great jewelry
July 1, 2025
Previous review

Great jewelry

Date of experience: June 20, 2025
Arizona
1 review
0 helpful votes
Follow Judith J.
Unfollow Judith J.
Send Message
Share Review
Report Review

15 dollars off
July 11, 2025

I signed up for emails and texts expecting to get the 15 dollars off my order as promised. At checkout that didn't happen. I reflected my dissatisfaction in my review and got an immediate response from customer service

Date of experience: July 1, 2025
Barbara J. — Ross-Simons Rep
2 months ago

We see you were issued a valid welcome code for signing up for emails and texts. The code should be copied and pasted into the field labeled "Offer Code" while in the shopping cart, in order to be applied properly. Any incorrect digits, or if the code is entered in the wrong field, will cause an error message. We have applied your discount to your order, and we thank you for your patience. Private message sent.

Pennsylvania
1 review
0 helpful votes
Follow Rachel W.
Unfollow Rachel W.
Send Message
Share Review
Report Review

I like the ring a lot.
July 10, 2025

Very happy with it! Packaged nicely and fits perfect. Good to order from.

Date of experience: June 30, 2025
California
1 review
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Send Message
Share Review
Report Review

Easy to order
July 10, 2025

Pretty seamless ordering process - no complaints and products are packaged well

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
Follow Debra C.
Unfollow Debra C.
Send Message
Share Review
Report Review

Unbelievable easy
July 10, 2025

This was the first time ordering and it was exceptionally easy. The items are beautiful. I cannot believe how quickly I received them. I will not hesitate to shop st Ross Simon again!

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
Follow Patricia A.
Unfollow Patricia A.
Send Message
Share Review
Report Review

Lovely
July 10, 2025

This was my first time ordering earrings and I was very happy. Came in felt pouch and a box.

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
Follow Gwendolyn D.
Unfollow Gwendolyn D.
Send Message
Share Review
Report Review

Not sure if this bracelet is 14k
July 10, 2025

I've already stated my issue. Repeat repeat repeat repeat repeat repeat repeat

Date of experience: June 30, 2025
Pennsylvania
1 review
0 helpful votes
Follow CHRISTIAN E.
Unfollow CHRISTIAN E.
Send Message
Share Review
Report Review

Easy ordering for quality product
July 10, 2025

Immediately attracted to ring on-line, but it's always a little scary when selecting something you haven't seen in person. This piece was no problem: looks exactly as pictured and true to size specified. Description was completely accurate. Received beautifully packaged and very quickly.

Date of experience: June 30, 2025
Georgia
3 reviews
0 helpful votes
Follow Gwendolyn H.
Unfollow Gwendolyn H.
Send Message
Share Review
Report Review

Ross Simons
July 10, 2025
Updated review

Great Jewelry Finds. Good quality and great prices. Shipping and arrival of packages are usually very good.

Date of experience: June 30, 2025

Smooth Transactions
December 7, 2022
Previous review

When making a selection and purchase at Ross-Simon's, I find that the transactions are very smooth and worry free. They have an excellent selection of high-quality 14k and 18k gold Jewelry. The customer reviews are very helpful also.

Date of experience: December 6, 2022
Maryland
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Send Message
Share Review
Report Review

No
July 10, 2025

No I don't want to elaborate any more than I already did on this page

Date of experience: June 30, 2025
Wisconsin
1 review
0 helpful votes
Follow Irene K.
Unfollow Irene K.
Send Message
Share Review
Report Review

Love Love Love the Earrings!
July 10, 2025

It matched my necklace perfectly! I haven't taken it off since I git it. I was supposed to open up for our Anniversary 38 th but of course I couldn't wait🤪

Date of experience: June 30, 2025
Georgia
1 review
0 helpful votes
Follow Lorraine W.
Unfollow Lorraine W.
Send Message
Share Review
Report Review

Perfect!
July 10, 2025

Ross Simon has beautiful jewelry. They are my go-to company.

Date of experience: June 30, 2025
New Hampshire
3 reviews
0 helpful votes
Follow Jill W.
Unfollow Jill W.
Send Message
Share Review
Report Review

Lovely charm holder
July 10, 2025

Ordering on the website was easy and straightforward. I am very happy with charm holder that I purchased. It is perfect for what I needed!

Date of experience: June 30, 2025
Florida
1 review
0 helpful votes
Follow Rita C.
Unfollow Rita C.
Send Message
Share Review
Report Review

Missing package
July 10, 2025

They provided delivery date and package was located on mail box

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
Follow Joelle S.
Unfollow Joelle S.
Send Message
Share Review
Report Review

Great experience!
July 10, 2025

The necklace and earrings were easy to order and came so quickly!

Date of experience: June 30, 2025
New Jersey
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Send Message
Share Review
Report Review

Online experience is easy
July 10, 2025

The product
Came very quickly and is boxed
Nicely. Jewelry is place into a velvet like pouch with a snap.

Date of experience: June 30, 2025
Mississippi
1 review
1 helpful vote
Follow JAMES T.
Unfollow JAMES T.
Send Message
Share Review
Report Review

See above
July 10, 2025
Updated review

Everything I've ordered from Ross Simon's has been very nice and this is no exception. Wife loved it.

Date of experience: June 30, 2025

Easy, quick, nice selection and fair prices
June 29, 2025
Previous review

Easy, quick, nice selection and fair prices

Date of experience: June 19, 2025
Georgia
1 review
0 helpful votes
Follow Gina W.
Unfollow Gina W.
Send Message
Share Review
Report Review

Beautiful jewelry - Great Prices
July 10, 2025

Easy to order and received items quickly. More lovely than pictured. Impressive quality i enjoy wearing all! Ross Simons for years always beautiful unique high quality.

Date of experience: June 29, 2025
Colorado
1 review
0 helpful votes
Follow Jenn D.
Unfollow Jenn D.
Send Message
Share Review
Report Review

Beautiful necklace
July 10, 2025

I was pleasantly surprised at how beautiful this necklace was when I received it. It sparkles so much and the size is perfect. I love the 20" length of the chain as I can wear shorter necklaces with this one. Price was perfect too.

Date of experience: June 29, 2025