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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I've been looking for a narrow band to use as a guard ring and finally found it at Ross-Simons. Every purchase I've made has been of the highest quality at an excellent price.
I love their jewelry and the catalogs they send out.
I can always find something!
Reasonable prices in today's high gold market
Quick shipping, beautiful product and of coarse, Ross Simon behind you if you have any concerns
I really wanted to keep this necklace--just what I needed. However, the spring clasp was so "stiff" I could'nt get it open. Sorry I had to return it.
Great price, and purchasing experience. Ross and Simmons has never disappointed.
Smooth and timely. I have been ordering for years and it has been a good experience.
Seemed like it took a long time to receive the necklace I ordered. Maybe I'm just used to Amazon!
Good products and fast service. Always enjoy buying from them.
The website is easy to navigate and the product descriptions were very clear. I had no problems or snags.
I was extremely pleased with my new purchase of small gold and lab grown diamond earrings. They are petite but go perfectly with my diamond studs in my second hole in my ears. Can't get over how sparkly they are! I love them!
At first there was no drop down box for the size of the chain, but in contacting customer service, I
Was helped.
Allie confusing on selecting the length of the chain.
I ordered an 18k over silver starfish necklace. The jewelry has a nice weight and is a welcomed accessory to my summer outfits. I can wear it with casual clothes or to dress up an outfit.
Products are beautiful... hard to make a choice when so much is available at great pricing.
Exceeding expectations. Keep being such excellent as you are!
No hassle ordering. Easy to order and receive product. Product able to hold large domed rings and a bracelet or two.
Ring looks so authentic. Nice quality. Price was excellent too.
Website is easy to use. Many items are on sale. Good variety.
To date I have been very pleased with all my shopping experiences and jewelry purchases
I signed up for emails and texts expecting to get the 15 dollars off my order as promised. At checkout that didn't happen. I reflected my dissatisfaction in my review and got an immediate response from customer service
We see you were issued a valid welcome code for signing up for emails and texts. The code should be copied and pasted into the field labeled "Offer Code" while in the shopping cart, in order to be applied properly. Any incorrect digits, or if the code is entered in the wrong field, will cause an error message. We have applied your discount to your order, and we thank you for your patience. Private message sent.
Very happy with it! Packaged nicely and fits perfect. Good to order from.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you had working the clasp; this isn't the experience we want for you as our customer. We always want you to be 100% satisfied with your purchase, and if you aren't you may return it within 30-days of purchase. We see that you have set up a return with one of our Customer Service Representatives. We are glad to learn that they tried to assist you in finding another piece, and we hope you are able to find something else you love. Private message sent.