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Ross-SimonsReviews 13,396

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,856
This company responds to reviews on average within 2 days

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62,167 reviews

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Georgia
1 review
0 helpful votes
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Beautiful ring!
July 12, 2025

Ring was delivered on time in lovely packaging. Beautiful birthday gift!

Date of experience: July 2, 2025
Idaho
1 review
0 helpful votes
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Ring
July 12, 2025

Lovely and described no bad surprises! Also am looking at more rings!

Date of experience: July 2, 2025
Ohio
1 review
0 helpful votes
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Disappointed with the thinness of the band and color of the stone.

Date of experience: June 30, 2025
Connecticut
2 reviews
0 helpful votes
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Beautiful piece of jewelry
July 12, 2025
Updated review

Very easy to order. Product was exactly as described and perfect for occasion

Date of experience: July 2, 2025

Had exactly what we were looking for it was simple...
July 1, 2025
Previous review

Had exactly what we were looking for it was simple and easy.

Date of experience: June 21, 2025
Indiana
1 review
0 helpful votes
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Return customer
July 12, 2025

I continue to purchase from this site over many years. Ring? Children stools, flatware, necklaces etc.,

Date of experience: July 2, 2025
Washington
1 review
0 helpful votes
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Great
July 12, 2025

Good experience. Fast shipping. As described. No problems.

Date of experience: July 1, 2025
Alabama
1 review
1 helpful vote
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Very pleased
July 12, 2025

I have purchased items before from Ross Simons and have been very satisfied.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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It was a gift and was loved
July 12, 2025

Easy to shop and purchase. Tracking was easy and the product was what I expected.

Date of experience: July 1, 2025
North Carolina
1 review
0 helpful votes
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Glam earrings
July 12, 2025
Updated review

Beautiful turquoise stud earrings! Turquoise stones are perfect and bright in color. Great choice for me!

Date of experience: July 1, 2025

Beautiful double gemstone ring!
April 1, 2025
Previous review

I like my double stone ring very much! It's blue topaz and amethyst. The stones are good quality and they shine.

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
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Quality products! I have ordered from them before and have always been satisfied.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Ring is Simply Perfect
July 11, 2025
Updated review

I've been looking for a narrow band to use as a guard ring and finally found it at Ross-Simons. Every purchase I've made has been of the highest quality at an excellent price.

Date of experience: July 1, 2025

Always a pleasure
July 1, 2025
Previous review

Always a pleasure

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
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Pretty cuff!
July 11, 2025
Updated review

I love their jewelry and the catalogs they send out.
I can always find something!
Reasonable prices in today's high gold market

Date of experience: July 1, 2025

Got catalog
July 1, 2025
Previous review

Got catalog. Went online to view item. Still looking LOL

Date of experience: June 21, 2025
New York
1 review
1 helpful vote
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Quick service
July 11, 2025

Quick shipping, beautiful product and of coarse, Ross Simon behind you if you have any concerns

Date of experience: July 1, 2025
California
1 review
2 helpful votes
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Fire
July 11, 2025

$#*! was fire. Higher quality than expected. She's definitely gonna like it

Date of experience: July 1, 2025
Virginia
1 review
0 helpful votes
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Difficult clasp
July 11, 2025

I really wanted to keep this necklace--just what I needed. However, the spring clasp was so "stiff" I could'nt get it open. Sorry I had to return it.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2025
Barbara J. — Ross-Simons Rep
2 months ago

We regret the issue you had working the clasp; this isn't the experience we want for you as our customer. We always want you to be 100% satisfied with your purchase, and if you aren't you may return it within 30-days of purchase. We see that you have set up a return with one of our Customer Service Representatives. We are glad to learn that they tried to assist you in finding another piece, and we hope you are able to find something else you love. Private message sent.

Minnesota
1 review
0 helpful votes
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Bracelet
July 11, 2025

It is exactly what I was expecting. Good quality and very pretty.

Date of experience: July 1, 2025
Maryland
1 review
1 helpful vote
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Goodness in gold.
July 11, 2025
Updated review

Great price, and purchasing experience. Ross and Simmons has never disappointed.

Date of experience: July 1, 2025

Good Service always.
November 30, 2024
Previous review

Smooth and timely. I have been ordering for years and it has been a good experience.

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Shipping was slow
July 11, 2025

Seemed like it took a long time to receive the necklace I ordered. Maybe I'm just used to Amazon!

Date of experience: July 1, 2025
Pennsylvania
1 review
0 helpful votes
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Good products and fast service. Always enjoy buying from them.

Date of experience: July 1, 2025
Massachusetts
1 review
0 helpful votes
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Easy Transaction
July 11, 2025

The website is easy to navigate and the product descriptions were very clear. I had no problems or snags.

Date of experience: June 24, 2025